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OpenID Connect Error - "Signed JWT rejected" with CAS
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found Environment DXP 7.3 DXP 7.4 Using Apereo CAS as OpenID Provider Resolution...
How to enable conversions for document library files.
Issue How to download converted document through Liferay Document Media portlet while using OpenOffice? Environment Liferay DXP 7.4  LibreOffice 7.1.6  OpenOffice 4.1.11  Resolution Add the dl.file.entry.conversions.enabled=true property in the portal-ext.properties file and restart the...
How to get a list of portal Users and what Roles are assigned to them?
Issue I would like to get a list of Liferay portal users and what roles are assigned to them. Environment Liferay DXP 7.2+ Resolution Please run the attached Groovy script: ListUsersAndRoles.groovy  Additional Information Running Scripts From the Script Console, content:...
What is the Default Service Account?
Issue What is the Default Service Account? What is its purpose? Why is a default-service-account row added automatically to the User_ table? Can this user be removed or adjusted? Environment 2023.Q3+ Resolution Imagine that you want to create a user via the API, and you're making the API...
Error when adding files to Documents and Media through an Asset Publisher on a Widget Page
Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains on the same document addition page. If you access Documents and Media,...
Page redirection issue while using Fragment as 'cacheable'
Issue User faces automatic page redirection while performing any actions in fragment is 'cacheable'. Issue goes away, if 'cacheable' option is unchecked. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Such issues occur when @liferay_portlet["runtime"] tag is used. It is not...
Unknown publisher issue when installing Liferay developer studio
Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution Liferay Developer Studio observed the behavior, which is considered a...
Possibility to change Friendly URL automatically generated in Objects
Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would like to know if it is possible to change the information in this friendly...
When I try to export a Site, the export fails with an error: XXXX could not be exported because its workflow status is not exportable.
Issue I am trying to export a Site. However, I receive the following error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The model.resource.com.liferay.portal.repository.liferayrepository.model.LiferayFileVersion:...
How to use anchors in CKEditor
Issue I need to make use of anchors in my content Environment Liferay 7,3, 7.4, Quarterly Releases Resolution To be able to use anchors in your content, you'll need to follow these steps: Add a Rich Text field in your structure. Click on the Link option and choose 'Link to anchor in the...
Access to Display Page Template via webdav
Issue The Display Pages templates aren't accesibles via webdav. Environment Liferay DXP 7.4 Resolution It is not possible to access via webdav to Display Page Template. There is a solution to access it via Headless API in the headless-admin-content category. Could we explore the...
Product Specification is not being displayed in search results when faceted navigation is enabled
Issue This article describes a scenario where search results are not being displayed for a Product specification when faceted navigation is enabled Environment Liferay Quarterly Releases Liferay DXP 7.4+ Resolution Please confirm whether the Product Specification has "Use in Faceted...
Unique constraint violation makes it impossible to change page configuration
Issue The attempted efforts to modify the configuration of a page don't work. There are errors in the log about a unique constraint violation for index IX_C753170C; ERROR [default task-177][JDBCExceptionReporter:234] ORA-00001: unique constraint (LPORTAL73.IX_C753170C) violated_...
Using Liferay.Language.get() in React client extensions
Issue We are building custom element client extension using React. We want to manage all the translations to different languages using the Language override feature in Control panel. Environment Liferay DXP 7.4 + Resolution Add the following in the application's package.json in order to...
Old images' thumbnails are not displayed in Google Chrome
Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following messages depending on the version of the protocol HTTP in use:...
Good practices in using Publications
Issue I would like to understand from the Product's point of view what would be the best way to create a new website using the Publications tool. What would be the best option among the scenarios below: Create the website first, then the publication for pages and content? Create the...
WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID
Issue When upgrading to Liferay DXP 7.4 or Quarterly Releases there are some warnings in upgrade.log with below stacktrace WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 1924622 java.lang.NullPointerException: null at...
Liferay Upgrade Planner for Quaterly Releases
Issue We want to upgrade our custom developments from DXP 7.4 update 48 to the Liferay Quarterly Release 2023.Q4. We are using Liferay Developer Studio 3.9.8, but its "Upgrade Planner" tool lacks compatibility with our specific source version (7.4 update 48), the only source options are...
Mini-cart does not pop up if a different language is used other from English
Issue Would like to open and use mini-cart, however, it does not pop up after clicking onto it. Using different language different from English (i.e. Spanish). Environment Liferay DXP Resolution You need to properly set the translation for the title and friendly URL for es_ES. (Or any...
Recently published changes still shown as available for Staging in subsequent publication process
Issue Have a staged site Create a new web content article Create a new publication process and publish all the 'Content' changes by choosing the 'Last 12 hours' option After successful publication, create another publication process Go to the 'Content' section and choose the 'Last 12...
Some pages are loaded blank when switching between pages when using the "document.write" javascript code
Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected the issue is only produced when the page contains a javascript code...
Unable to get dynamic data mapping form field value type for content ID
Issue While upgrading Liferay from DXP 7.1 to 2023 Q4.0, the below warnings were encountered: WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 6019934 java.lang.NullPointerException: null Environment Liferay DXP 7.4 2023 Q4.0...
/c/ redirects to login page
Issue When the user tries to access the URL: 'http://localhost:8080/c/', even if the 'c' page doesn't exist, it redirects to the login page instead of a 404 page not found. Environment Liferay DXP [all versions] Resolution In the URL, the prefix "c" designates a unique portal access...
Metrics workflow data in the database
Issue There is a metrics table in the workflow on UI: Navigate to Application Menu→ Workflow→ Metrics. Select the workflow belonging to it and open the transaction under the workflow In which table has the metrics data been stored in the database? Environment Liferay DXP 7.4 MySql...
"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster
Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent authenticated JSONWS calls are executed from the same user with basic...
Can I use unique Coupon Codes in Commerce?
Issue We would like to distribute unique usage Coupon Codes to our clients.   Environment Liferay DXP 7.3+ Quarterly Releases   Resolution Unfortunately, it is only possible to configure one Coupon Code for a Discount: Configuring Coupon Codes You can limit the number of times a Coupon...
I cannot create an A/B Test on a staged Site
Issue I have a Site where Staging in enabled I want to create an A/B Test in AC The icon only shows up in the Staging site When I click it, I get the message that A/B Test requires connection to Analytics Cloud   Environment Liferay 7.2+ Quarterly Releases   Resolution A/B Testing is...
Redirecting to a Custom Page post SAML Authentication in Liferay
Issue I followed the guide Setting the Default Landing Page in Liferay Portal, to set up the default Landing Page, but it doesn't work with a Custom Page. Even though I followed the given steps, users are directed to the default Home Page after SAML authentication, not to the Custom Page...
Administrators cannot manage Omni Admin apps, like the App Manager
Issue Users having the "Administrator" role cannot access the App Manager through Control Panel → System →App Manager. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Quartery Releases Resolution Take into consideration the following points to resolve the situation: Users must have the...
404 Error when assigning workflow task
Issue Upon assigning a single-approver workflow task, users encounter a 404 error page. The following stack trace is recorded in the logs: ERROR Unable to process portlet com_liferay_notifications_web_portlet_NotificationsPortlet: java.lang.IllegalArgumentException: null is not a valid...
Issue with DynamicQuery for KaleoInstanceToken and DDMFormInstanceRecordVersion
Issue Below error was encountered while trying to use the 'Dynamic Query' in custom code: ERROR [http-nio-9090-exec-9][DynamicQueryFactoryImpl:83] Unable find model com.liferay.portal.workflow.kaleo.model.impl.KaleoInstanceTokenImpl java.lang.ClassNotFoundException:...
Eclipse / Liferay IDE: "Failed to read schema document" URL when creating JNDI connections for Spring Portlets
Issue When creating JNDI connections using Spring, Eclipse / Liferay IDE users may encounter the following error: "Failed to read schema document 'http://www.liferay.com/schema/lrjee/liferay-jee.xsd', because 1) could not find the document; 2) the document could not be read; 3) the root...
'Unable to write temporary file' when uploading large LAR files
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay requires to create temporary files in the filesystem when uploading files.  In Tomcat,...
Different behavior if you call a non-existing jpg or a gif
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for the 2 extensions   Environment Liferay DXP 7.4+   Resolution The...
Unable to add documents to folder with workflow
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that specific folder. Environment Liferay DXP Resolution This is the expected...
Web Content Structure is unresponsive when making a selection
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import the JSON into a new structure and create...
"Link to URL" parent page can't have a "Link to URL" child page
Issue After creating a "Link to URL" parent page, the ability to create a "Link to URL" child page is not available. This functionality used to be available, but isn't available anymore. Environment DXP 7.4 Resolution This is expected behavior. This behavior was previously accessible due...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens because this process normalizes the json or xml data from the...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error message: Error 400:BAD_REQUEST, Someone may be trying to circumvent...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos }); assetEntryQuery.setOrderByCol1("priority"); List<AssetEntry>...

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