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Limitation of viewing 20 notification templates when using the Action Builder on Objects
Issue In my Portal, I have more than 20 notification templates created, however I can only view the first 20. Why does Liferay limit notification template options to 20 when using the Objects tool? Environment Liferay DXP 7.4 Resolution This behavior is an error identified in the Portal....
Cannot Edit Search blueprints due to a 403 error
Issue After creating anew blueprint, when attempting to edit it, the changes are unable to be saved and a 403 (forbidden) error appears in the browser console Environment Liferay DXP 7.4 Resolution A 403 error generally indicates that something is blocking an API from getting through....
"npm ERR! signal SIGTERM" in Backup Service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After deploying a new Backup service, the following error is reported: Apr 14 18:32:41.677 build-0001 backup[backup-5cc5f6b5d4-6wq7c]...
Blank screen is seen after password reset
Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain logged in. However, in DXP 7.4 u50 (and below)...
Blogs Aggregator widget error if Blog Entry comes from the Global site
Issue Blog post cannot be shown in the Blogs Aggregator widget if it comes from the Global site. Navigate to Global Site > Content & Data > Blogs Add a new Blog Entry (eg: Global) Go back to Liferay Site Go to Content & Data > Blogs Add a Blog Entry here as well (eg. Liferay) Navigate to...
Invalid date error when creating content with date field using APIs
Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json" \ -H 'Accept-Language: en-US' \ -X POST \...
Permissions set for the Wiki Node are not inherited by Wiki Pages
Issue Enable the following property: permissions.propagation.enabled=true Open A Wiki Node, change and save its permissions Add a new Wiki Page under the Wiki Node Open the Wiki Page's permissions Actual result: The permissions for the Wiki page are completely different from the...
Is a server restart required after the Terms of Use or Terms and Condition is updated?
Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance Settings > Platform > Instance Configuration > Terms of Use, the new...
Thumbnails not generated for .tiff files
Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x  DXP 7.4.x Resolution A hotfix can be requested with this fix: LPS-181645. Besides using the hotfix, the attached config file should be...
'User must first login through portal xxxxx' error when using WebDAV
Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null.   This causes the error "User must first login through the portal xxxxx" [com.liferay.portal.service.impl.UserLocalServiceImpl:1314]...
AssetEntryQuery returns empty results for the className User
Issue We found that AssetEntryQuery always returns an empty result when the className is set to "User". Is this an intended behavior? In order to replicate, change "xxxxx" to a valid userId and run the following groovy script. Note the userAssetEntry value will be set but the...
How to set custom page for "You do not have the roles required to access this portlet" error
Issue Custom pages for 404 errors can be easily configured in DXP; however, how can a custom page be designed for the "You do not have the roles required to access this portlet" error? Environment Liferay DXP 7.4 Resolution There is no OOTB functionality to achieve the requested...
Disallow strangers to create accounts
Issue Stranger account creation is configurable through Instance Settings and portal.properties Environment Liferay DXP Resolution Stranger account creation can be enabled/disabled through any of the following mechanisms: Control Panel > Instance Settings > User Authentication > Allow...
Defining file extensions for Document Library documents
Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents and Media -> SYSTEM SCOPE -> Service -> File Extensions sections Every...
Look and Feel Configuration popup is missing
Issue The 'Look and Feel Configuration' popup with the custom plugin is blank or missing, even though the same is working fine in update 25 of DXP 7.4. Environment Liferay DXP 7.4  Resolution The observed behavior is caused because of the LPS-147681. Therefore, it is needed to modify...
Difference between User_ loginDate and lastLoginDate
Issue Both User_.loginDate and User_.lastLoginDate seem like similar fields, but they are slightly different. Environment Liferay DXP Resolution Last login date is configurable through the following property: # # Set this to true to record last login information for a user. # # Env:...
How to loop through repeatable fields in a Display Page Template
Issue Using Display Page Templates for Web Content with image field which is repeatable and adding more images to this content. When the image field is mapped to the Display Page Template, only the first image is mapped/visible on the UI.  Environment Liferay DXP 7.0+ Resolution If a...
How to recover patching-backup.zip
Issue How to proceed if patching-backup.zip is lost. Environment Liferay DXP Patching Tool Resolution In the event that this issue does occur, the following workaround can be used for general cases: Download a clean bundle. Apply the same patch that was installed in the affected...
The Paragraph field disappears from the Form after failing CAPTCHA verification
Issue The Paragraph field will disappear if submitting the Form with failed CAPTCHA verification as the following screenshots. Before submitting: After submitting: Environment Liferay DXP 7.1, 7.2 Resolution This was fixed by LPS-105460, please open a help center ticket to request a...
Error 425 Can't open data connection for transfer of "/" when trying to connect to a ftp from cloud
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a file via ftp from Liferay service in cloud, we obtain "error 425 Can't open data connection for transfer of...
Not Found page seen instead of Login Prompt when logged out and navigating to private pages
Issue When not logged in, and user attempts to navigate to private page's URL, instead of being prompted to log in, a 'Not Found' page is seen instead. Environment DXP 7.4 Resolution In DXP 7.3, when users are not logged in and they navigate to a private page's URL, they are prompted to...
Bootstrap compatibility with Liferay DXP 7.4
Issue What version of Bootstrap is compatible with Liferay DXP 7.4 and what type of coverage is offered?  Environment Liferay DXP 7.4 Resolution Liferay Support currently supports Bootstrap 4 and will be supporting this version for the foreseeable future.  Additional Information Why...
smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute
Issue Differences between smallAttributeValue and largeAttributeValue fields in DDMFieldAttribute table. Environment Liferay DXP 7.4 Resolution Both fields save same conceptual information, but are different in their capacity: smallAttributeValue: Saves the attribute if its value size is...
Stylebooks with Accent or Special Characters in Title Fail to Export
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a stylebook with a name containing accent or special characters, a blank page is displayed and the...
Accessing to Objects custom fields in an Aplication Diplay Template
Issue I'm configuring a search results ADT for a custom Object. By default I can choose, in the available variables, the title, author, etc. But I need to access custom fields of the Object as well. Environment Liferay DXP 7.4 Resolution Search for the service endpoint in the API console...
Is it possible to set the left-side flyout Menu in Liferay DXP 7.3?
Issue Starting from DXP 7.3, the Control Panel  is accessible via the waffle Applications Menu replacing the left-side flyout Menu. Is there any setting that will allow me to bring back the traditional DXP 7.2 Menu? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can switch to...
Permissions required to upload documents and media in the form function
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What permissions are required to upload documents and media with the...
I cannot publish a Workflow with Error: Unable to parse definition
Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to several reasons, the one that follows is only one of the possible scenarios....
Adding role attribute to tables in CKeditor
Issue At Content & Data > Web content, create a new web content and add a table in it In the table properties there is no option to add a role Expected result: role="presentation" can be added to tables, therefore guest users using accessibility tool have better experience and implicit...
Adding aria-label attribute to links in paragraph fragments
Issue We should have an option to add "aria-label" attribute to the <a> tag, when adding a link into an out of the box paragraph fragment used on a page: <a href="https://www.google.com" rel="noopener noreferer" aria-label="Go to google"> The purpose of this technique is to provide a...
Is Liferay vulnerable to CVE-2023-29017: Critical RCE vulnerability in VM2 Sandbox library?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As a customer should I mitigate the risks imposed by vulnerability "CVE-2023-29017 : Critical RCE vulnerability in VM2 Sandbox...
Text formatting is not removed in CKeditor
Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen when changing into Source View. CKEditor includes a Styles drop-down menu...
Export process does not include draft versions of web contents
Issue We are using LAR export import functionality to migrate some data between Liferay installations. We have detected the web contents in "draft" status are not being exported and migrated. Is this the correct behavior? Environment Any Liferay DXP or Liferay Portal version Resolution...
Suggestion for troubleshooting/debugging document preview generation problems
Issue Document previews do not seem to be generated, we keep seeing the "Generating preview will take a few minutes" message. No errors in the logs. How can I troubleshoot or get more logs about what is happening during preview generation, what could go wrong? Environment 7.4 Resolution...
How to change Menu Display widget default display template
Issue When configuring a Menu Display widget the default display template can be changed. Environment Liferay DXP Resolution Can be changed through System Settings > Content and Data > Navigation > Navigation Menu Template, content:...
DXP 7.0 License not activated after deployment
Issue After deploying the provisioned Liferay license, the Liferay bundle license is not activated and "This instance is not registered." error is thrown.  After going through the Activation Key Troubleshooting Guide, still having issues with the license. Environment DXP 7.0 Resolution...
Create a new database user in Liferay Cloud: Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While creating a new DB user, it gets self-deleted upon server restart. Environment Liferay DXP 7.0 + Resolution Please follow the...
What to do if you accidentally delete an administrator user
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I accidentally deleted an admin user due to customization. How should I...
Remote App is not being Published to the Remote (Live) Server
Issue When attempting to publish a Remote App from Staging to Live in DXP 7.4, the App is successfully sent to the Remote Server and .js and .css files can be seen in Documents and Media. However, after registering the client extension in Live, the App is not rendered on the page....
Loading a module to nginx
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We need to load a module for restricting IP accesses from certain places. We need to enable "ngx_http_geoip_module" to achieve this...

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