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Fragments are no longer accessible due to deleted users
Issue The user creates a User with the Administrator role, then impersonates the User and adds a fragment collection to the Global Site. They then deactivate and delete the user. They attempt to create a fragment from the collection as the original admin. The fragment has been created....
Unable to create directory error
Issue The following error appears in the console: ERROR [Start Level: Equinox Container: 10106855-d66b-001d-184e-d6958ecd00e8][comliferayportalstorefilesystem:97] [com.liferay.portal.store.file.system.FileSystemStore(1871)] The activate method has thrown an exception...
An incomplete form with an object auto-saves multiple records
Issue An incomplete form configured with an object auto-saves multiple records under unique IDs.  In the example below, an object 'Questionnaire' is displayed over a 3-page form. Fields on pages 1 & 2 for FormID, Name, Mail, and Address are completed by the user. Page 3 containing the...
How to protect against CVE-2022-41853 vulnerability
Issue How can I mitigate vulnerability CVE-2022-41853 regarding Liferay DXP?   Environment Liferay Portal 6.2 EE Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3   Resolution CVE-2022-41853 : This vulnerability has been fully fixed with the following LPS-165641  ...
"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal
Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in a read-only transaction  and...
Sitemap is not generated properly for the domain in a clustered environment
Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior is a known bug which is addressed via LPS-127840 The issue has been fixed...
Why there is no "Link to page" element when mapping it on a fragment?
Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is currently a product limitation, although there is already a feature request to...
Headless API calls using basic auth fail in Liferay SaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I make remote headless API calls using basic auth to my Liferay SaaS environment, I get 403 Forbidden responses. How can I make...
Selecting a new repository hook
Issue Selecting a repository hook (store implementation class) under Server Administration→Data Migration is showing the below two options only com.liferay.portal.store.file.system.FileSystemStore com.liferay.portal.store.db.DBStore Environment Liferay DXP 7.3 -7.4 Resolution Based on...
Permissions needed for changing image of a category
Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce > Product management > Products > Commerce Product > Manage Images...
Link doesn't work in Knowledge base when a non-standard protocol is chosen.
Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3 exceptions (JournalArticle, BlogsEntry and FragmentEntry).  Knowledge...
Workflow cannot be used with Publications enabled, and vice versa
Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR [http-nio-8080-exec-14][TransactionCommitCallbackUtil:46] Unable to execute transaction commit callback...
Counter in Web Content Display remains at 0 after activating Enable View Count Increment
Issue After activating the option Enable View Count Increment in System Settings → Web Content → Web Content Display, the counter remains at 0. Environment Liferay DXP 7.2+ Resolution In Liferay DXP 7.2 the following properties in portal-ext.properties should be enabled:...
Trying to save a form with many fields fails showing a blank page
Issue I'm creating a new form that has numerous fields. At some point when I try to save the form it won't let me add any more fields: when I try to save it, a blank page appears and the error below is shown in the logs: PortletServlet:117] null javax.portlet.PortletException:...
Related Assets section in web content editor screen does not show Commerce Products
Issue The Related Assets section in web content editor screen does not show Commerce Products despite following the steps in Enabling Commerce Products as Related Assets documentation Environment DXP 7.4 Resolution The following instructions contain additional steps not explicitly stated...
An Object is missing from the Application or Control Panel menu after restarting
Issue A custom Object configured to display in the Application or Control Panel menu is missing after restarting the application. The custom Object was previously present with Update 49 installed, but has now disappeared. Go to Control Panel > Objects Create an object definition Add a...
How to turn on Debug logging for Patching tool?
Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for details. Can we extract more details from the log? Environment Liferay DXP...
Error: "type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for ...." displayed in the log after upgrade
Issue This error could appear in the client log after upgrading the portal: type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for .... Environment DXP 7.2 or higher Resolution You need to check if you have installed analysis-icu plugin for...
Reverting a hotfix while keeping your existing Fix Pack
Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run:  ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is that by attempting to run the above command, all patches are removed from...
Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets
Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences App Manager: View Instance Settings: Access in Control Panel Instance...
Sorting search results by a localizable structure field is wrong when viewing the page in different languages
Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is marked as localizable.   Environment Liferay DXP (Any version)   Resolution If a...
Elasticsearch Errors - Failure in Bulk Execution and Parsing
Issue We upgraded Elasticsearch and now when we try to re-index JournalArticles we are seeing the following Elasticsearch errors: ERROR: = failure in bulk execution [liferay-12345], type [LiferayDocumentType], id [com.liferay.journal.model.JournalArticle_PORTLET_12345], message...
Incorrect Avatar Displayed when Editing Web Content
Issue If I create an item of web content then someone else updates that web content, the avatar of the  person who did the update is not displayed. This causes a mismatch between avatar and name. Expected: Avatar is of the person who updated the content Actual: Avatar remains the...
How to Login after Blacklisting the Sign-In Portlet
Issue We Blacklisted the Sign-In Portlet with a third-party authentication application and the admin logins were not synchronized in the process and so now we can no longer access our environment. How can we restore access? Environment DXP 7.1 Resolution The best option, in this case,...
Why are HTML updates of a cachable Fragment set not propagating to the content page after updating the Collection Contributor module?
Issue When I attempt to edit and publish the HTML of a Fragment set after it has been published on a content page the propagated changes do not reflect on the content page.  Environment DXP 7.3 DXP 7.4 Resolution This was fixed by LPS-165522. Please patch up to 7.3 Update 4 or open a...
Can't save default values for web content because of required fields
Issue When the user tries to edit the default values of the structure field, they receive an error and the updated default values are not saved. Steps to reproduce: 1) Set up DXP 7.4 2) Navigate to Content & Data -> Web Content -> Structures and create a structure with 2 fields (for...
Uploaded file is lost when changing Document Type in Documents and Media
Issue File input resets after changing the Document Type in Documents and Media File Upload Steps to reproduce: 1. Create a Document Type 2. Create a folder in Documents and Media 3. Navigate to the folder 4. Click File Upload 5. Choose a file 6. Change Document Type (the page reloads,...
The description of the uploaded image is not displayed in an image type fragment
Issue The description is not set in the alt tag. Steps to reproduce: 1) Upload an image to the document library 2) Add a description 3) Create a content page 4) Add an image fragment 5) Map it to the image you just uploaded 6) Publish 7) Check the alt of the image Expected Behavior: The...
The web content display is broken
Issue New Structure Field causes Freemarker errors in the default Template Steps to reproduce: 1) Navigate to Content & Data -> Web Content -> Structures and create a structure with a 'Text' field 2) Create Web Content from the Structure 3) Navigate to Site Builder -> Pages and add a...
A popup will appear whenever accessing shared content
Issue An alert will pop up Steps to reproduce: 1) Add a new user 2) Add blog entry or document with <script>alert(123);</script> title 3) Share the asset with the new user 4) Login the new user 5) Navigate to the notification or shared content from the user's personal menu Expected...
Form not translating month and day of week in date field calendar
Issue Date field calendar in Forms does not display elements like months and weekday abbreviations in the default language of Liferay DXP Is it possible for my forms to display months and date on the Liferay DXP default language forms? Environment Liferay DXP 7.3.X Resolution Please...
Wrong language when posting a content in Social Media
Issue We have two languages set in our environment.  The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL.   Environment Liferay DXP 7.3   Resolution There is a possibility to change Canonical URL...
The file is uploaded with a Guest View permission
Issue When users upload a file to a restricted DDL, the file does not inherit its permission, so guest users can view the file via a link even though the DDL is not visible to them. Steps to reproduce: 1. Start a clean instance 2. Navigate to Contents and Data > Dynamic Data Lists. 3....
Search widget redirecting to minium '/search' page
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Navigate to the created minium site. 4. Search any product in the search bar widget. Expected Result: The search widget displays the result on the catalog page itself. Actual Result:...
Discounts Target Price Type is showing 'Net Price' in channel
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using a minium site template. 3. Navigate to the created channel Commerce > Channels > Minium(Channel Name) > Prices. 4. Config Discounts Target Price Type as 'Gross Price' > Save. Expected Result: UI must show...
A few MP4 videos are not playing
Issue Some MP4 videos are not functioning correctly. Steps to Reproduce: 1) Startup Liferay 7.3 SP1 2) Install Xuggler. 3) Upload some MP4 videos Expected Behavior: All the videos should be played. Observed Behavior: While some videos are playing, others are not. Environment Liferay DXP...
Segment's 'AND' condition is not working properly
Issue Attempting to create a segment with two Organization equals criteria and the AND operator Steps to reproduce it: 1) Navigate to Segments 2) Add a new segment 3) Put a name for this segment and drag the organization 4) With the 'OR' condition, the correct total member count can be...
After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery
Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions".  This occurs after upgrading from Liferay DXP 7.2 to Liferay DXP 7.4. Environment Liferay DXP 7.4 Resolution...
The portal begins to hang after adding lengthy content with images
Issue When lengthy web content with images has been uploaded, the portal starts to lag, and it takes a very long time for the cursor to appear. Users are struggling greatly with the lagging issue even when manually adding text. The text appears on the screen after 40–50 seconds. Users...
Web Contents statuses are not changing to expired even after expired date is over
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Web Contents statuses are not changing to expired even after the expiration date is over. CheckArticleMessageListener is missing from...

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