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Staging URLs within HTML Fragments are not converted to Live URLs when published

Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...

Unable to upload multiple documents after invalid file is selected

legacy Troubleshooting

Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...

Grid does not work properly with Rules

legacy Troubleshooting

Issue Steps to Reproduce: Start Portal Go to Content & Data>Forms Create a form with a grid and any other field Give the grid field 2 rows and 2 columns Go to the Rules tab Set a new rule that if "Grid" is equal to...

How to find the "Look and Feel" and "Advanced" tabs when creating a content page

Troubleshooting

Issue When I create a content page, I am not able to find the "Look and Feel" and "Advanced" tabs. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution On DXP 7.1 and 7.2 when you...

Error with liboneagentloader.so starting Liferay service

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After updating the Liferay service image used to deploy the...

Password reminder answers are not masked

legacy Troubleshooting

Issue As Liferay DXP does not hide password reminder answers, attackers can capture user's password reminder answers through man-in-the-middle or shoulder surfing attacks. Environment Liferay DXP 7.0 Liferay DXP...

Global site DDMs are not exported

legacy Troubleshooting

Issue We have some DDMs defined in Global site. In a second site (Site A), we define some DDLs that use those DDMs from Global site. We export the Site A DDLs. When we try to import them in a third site (Site B),...

Publication fails caused by "No User exists"

legacy Troubleshooting

Issue Publishing a Widget Page Template from Staging to Live will fail if the user who created it no longer exists. The following stack trace is seen in the logs: Caused by:...

HTTP ERROR 414 when attempting to move web contents/folders

Troubleshooting

Issue When I try to select all web contents and/or folders and try to move them to another folder I receive an "HTTP ERROR 414". Reproduction Steps: Go to Content & Data --> Web Content Create several web contents...

The birthday is reset to {01/01/1970} on LDAP import

legacy Troubleshooting

Issue Every time a user is logged in, the birthday is automatically updated to the default value {01-01-1970}. We configured the LDAP server in Instance Settings. Environment Liferay DXP 7.2 Liferay DXP 7.3...

Missing path in search results for web content

legacy Troubleshooting

Issue There is a missing path in search results for web content. Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title...

Navigation menu items for public/private layouts are not published from Staging to Live

legacy Troubleshooting

Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...

Unable to create Minium Demo site

legacy Troubleshooting

Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...

Unable to add address in my account

legacy Troubleshooting

Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...

Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled

legacy Troubleshooting

Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...

Guest user cannot see Blog images in Live environment

legacy Troubleshooting

Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...

Can't select pages from other sites

legacy Troubleshooting

Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...

When changing web contents at the same time, the error message can be confusing

legacy Troubleshooting

Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...

The selected theme is not retained when importing a site template from another site template

legacy Troubleshooting

Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...

The timestamp parameter in the document URL has not been changed

legacy Troubleshooting

Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for...

Issue with Selected Categories in Asset Category Selector

legacy Troubleshooting

Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...

Error "Invalid domain for site key" when using reCAPTCHA

legacy Troubleshooting

Issue When using Google's reCAPTCHA, the CAPTCHA option won't show, instead the message "Invalid domain for site key" is displayed where the CAPTCHA should be. Environment Any Liferay DXP version with...

After changing the password, site members are not redirected to a page where they don't have the guest view permission

legacy Troubleshooting

Issue After changing the password, site members are not redirected to a page Steps to reproduce: 1) Start the server, login as Admin 2) Create a new page e.g. /testpage and remove the VIEW permission for the Guest...

Item Selector does not display PDF previews

legacy Troubleshooting

Issue PDF files not previewing in Item Selector Steps to reproduce: 1. Create a web content structure with a Documents and Media field. Create a template for this structure. 2. Start creating a new web content of...

log4j-core-2.13.3.jar exists inside the fix pack

legacy Troubleshooting

Issue This article highlights the concern with the following path of log4j lower version jars. {liferay_home}/patching-tool/patches/liferay-fix-pack-dxp-16-7210.zip!binaries/MODULES_BASE_PATH/marketplace/Liferay...

ClassNotFoundException thrown when exporting the form entries in XLS Format

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.2 server. 2. Create a form. 3. Deploy created form on the page and submit it. 4. Go to form configuration and select 'view entries' > Export. Choose format XLS. ...

Mouse scrolling is not working while adding and dragging a new portlet from the sidebar from DXP 7.3

legacy Troubleshooting

Issue On larger widget pages, positioning a portlet while adding it from the sidebar by dragging can be uncomfortable from DXP 7.3 as mouse scrolling is no longer working. Environment Liferay DXP 7.3 Liferay DXP...

I cannot reuse a friendly URL that has already been used by another page

legacy Troubleshooting

Issue We are experiencing an issue where it is not possible to reuse friendly URLs that have already been used by another page and are no longer in use. I get the following error message: Error: The friendly URL is...

Nothing appears in the search "suggestions" widget.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Guest user cannot see the Questions widget

legacy Troubleshooting

Issue I placed a Questions widget on a Widget Page and posted a question. The Questions widget has the Guest View permission. When a Guest user access this widget page, the posted question is not display and the...

Unable to access jsonws API over Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User gets below error while trying to access jsonws API...

Custom filter(Filter Query Type:Query String) on the search result page is not working fine

legacy Troubleshooting

Issue The custom filter(Filter Query Type: Query String) on the search result page is not working fine ERROR [ajp-nio-172.1.129.27-8080-exec-2202][ElasticsearchIndexSearcher:169] java.lang.RuntimeException:...

Cannot export Wiki to PDF using LibreOffice

legacy Troubleshooting

Issue Steps to reproduce: 1) Have OpenOffice installed on the machine where Liferay DXP is running. 2) Start headless OpenOffice using this command soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;"...

Menu links not showing up in custom module after upgrading to Liferay DXP 7.3

legacy Troubleshooting

Issue In Liferay DXP 7.0, users may have used the out-of-the-box Document Library Display Portlet to implement their own customizations with uploading Documents. However, when migrating this customization to Liferay...

Search service restarting continuously

legacy Troubleshooting

Issue Search service is restarting continuously having similar errors as below: search[search-0] java.lang.StackOverflowError: null at org.apache.lucene.util.PriorityQueue.<init>(PriorityQueue.java:105)...

User shouldn't be able to select more than one category if Allow Multiple Categories is toggled to No

legacy Troubleshooting

Issue Steps To reproduce 1. Go to Site Content -> Categorization -> Categories 2. Add a new Vocabulary called Test 3. Toggle Allow Multiple categories to No. Click on Save. 4. Add 3 categories in Test - A, B, C 5....

Stored XSS with Blog

Troubleshooting

Issue Steps to reproduce: 1) Add a Blog's widget to a page 2) Add a blog entry 3) In the content field, switch to code view (or source view) 4) Enter a script in the content field. 5) View the newly added blog...

Scheduled Articles continue to be displayed with scheduled filter when edited to be published

legacy Troubleshooting

Issue When an article gets initially published with a scheduled date, then edited to display immediately, the article will still appear when the schedule filter tag is used. Steps to reproduce 1) Navigate to...

NoSuchInstanceFormException

legacy Troubleshooting

Issue The exception "NoSuchInstanceFormException: No DDMFormInstance exists with the primary key 0" triggers continuously even every minute. Environment Liferay DXP 7.1 Resolution This error may happen when Liferay...

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