Site Search - Liferay Learn

Document is not found for users searching in another language

Issue When searching for a text document (e.g., PDF) by keywords inside the text using the default portal language, the document is shown in the search results. When the language is different, the document cannot...

Web Content Title not displayed in notification email resulting from Workflow

legacy Troubleshooting

Issue When implementing a workflow that sends users an email notification when a new Web Content Article is created, the email does not contain the title of the Web Content Article. Environment Liferay DXP 7.2...

The "Add Notification" button does not appear in the notification portlet

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Using Active directory, after changing the user password, still user is able to login using the old password

legacy Troubleshooting

Issue Using Active directory, after changing the user password, still, a user is able to login using the old password Environment Liferay portal 6.2 Resolution Under Control Panel -> Portal Settings ->...

How to resolve hudson.model NoSuchFileExceptions when switching the CI to use a StatefulSet for a Liferay PaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After attempting to update our Jenkins CI image to use a...

Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

How to set an absolute path in an OSGi .config file for a directory on a shared network drive

legacy Troubleshooting

Issue We are attempting to use a Document Library directory "External_Library" on a shared network drive, but cannot determine how to use an absolute path instead of a relative path; during startup, a relative path...

404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page

legacy Troubleshooting

Issue Getting a 404 error when downloading module "com.liferay.saml.opensaml.integration" from Release Notes page. Environment Liferay DXP 7.2 Resolution The module for "com.liferay.saml.opensaml.integration" can be...

nodejs download fails due to invalid link

legacy Troubleshooting

Issue Customers may encounter failures using Gradle v.4 + Workspace. Here is the relevant stacktrace exception: > Task :downloadNode FAILED Trying to download...

On slow networks, the browser's console throws "A require() call has failed but no failure handler was provided" at frontend-js-spa-web@/liferay/init.es

legacy Troubleshooting

Issue Administrators may run their Liferay DEV instances on slow networks due to different reasons. In those cases, several issues will be observed: - Buttons unresponsive - Forms not showing data from the...

"Version specific upgrade task must return function" error when running gulp upgrade command

legacy Troubleshooting

Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11]...

Can a guest submit an entry via the form?

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Commerce guest checkout: country and region drop-downs show "undefined"

legacy Troubleshooting

Issue When I checkout an order as a guest, on the checkout page the Country and Region drop-downs are wrongly populated, showing "undefined" for every country/region name Environment Commerce 2.1.1 DXP 7.1 Resolution The...

Can not connect to an external service using port 25

legacy Troubleshooting

Issue It is not possible to establish a connection to an external service from Liferay Cloud using the port 25, commonly used for email sending/receiving purposes. Environment Liferay Cloud Resolution Port 25...

Can not install a hotfix due to folder permission errors

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not install a hotfix due to folder permission...

Can not associate an User Segment to a Content set

legacy Troubleshooting

Issue In Site management > Content & Data > Collections > Add a new manual selection > Add a new personalized variation, it is not possible to select a User segment from the list after changing the number of...

Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61

legacy Troubleshooting

Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay...

Unable to expand accordion panels for OAuth2 due to "Uncaught TypeError: Cannot read property 'querySelectorAll' of null"

legacy Troubleshooting

Issue While trying to expand the accordion sections of "Scopes" for the OAuth2 Administration tab in Control Panel, customers may face the inability to do so as well as the below error in the browser's console:...

Gauges in Control Panel > Server Administration are not shown

legacy Troubleshooting

Issue Gauges in Control Panel > Server Administration are not shown There are NPE in log files, similar to Caused by: java.lang.NullPointerException at...

Unable to add Image Field in Structure

legacy Troubleshooting

Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" ->...

Not able to add Structure Key after unchecking Auto generate Structure Key

legacy Troubleshooting

Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to...

Backup service unexpectedly restarts while restoring

legacy Troubleshooting

Issue While restoring a large number of files the backup service may unexpectedly restart with no error. Environment Liferay Cloud Resolution Update Backup service image to 3.2.11 or higher by changing the...

Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"

legacy Troubleshooting

Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the...

aui-io-request throws io ... is not a function

legacy Troubleshooting

Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2...

License files containing '-ext' will result in error

legacy Troubleshooting

Issue When deploying a license XML file which contains the string '-ext', an error will appear showing the following: 12:28:30,346 INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][BaseDeployer:863] Deploying...

Form data is not captured when using Liferay Form embedded in the external Website

legacy Troubleshooting

Issue After embedding Liferay form in the external website (for example, a plain HTML website), the form data is not captured after submitted successfully. Environment Liferay DXP 7.1 Resolution One possible reason for...

Resolve the error "Load timeout for modules..."

legacy Troubleshooting

Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the...

Important pointers and configurations for the scheduled web content

legacy Troubleshooting

Issue The web content is not published based on the scheduled date and time. Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by...

Resolving Inaccuracies and Discrepancies in Search Results

legacy Troubleshooting

Issue Search results are providing information that should not be made available to the user performing the search such as: The total count of search results is inconsistent with the actual number of results displayed...

Limit the script in Text field of Web Content Structure to avoid XSS vulnerabilities

legacy Troubleshooting

Issue The Text field of Web Content Structure can be injected by any script if ${textfield_name.getData()}is used in the template to display the text. Environment Liferay DXP 7.2 Liferay Portal EE 6.2 Resolution When...

The default display content "Choose an Option" in Form select drop-down list is not automatically localized

legacy Troubleshooting

Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default...

Asset Publisher shows assets with categories missing in the filtering options

legacy Troubleshooting

Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering...

RSS Feed won't display and will show "cannot be found" error

legacy Troubleshooting

Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal...

Installing Liferay Project SDK on Windows results in error java.io.FileNotFoundException

legacy Troubleshooting

Issue When trying to install Liferay Project SDK on Windows the last part of the installation is canceled with the error message below: Problem running post-install step. Installation may not complete...

Why is Liferay DXP publishing documents that were not selected for the Staging publication?

legacy Troubleshooting

Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style....

What happened to the Liferay WYSIWYG portlet on 7.1+ ?

legacy Troubleshooting

Issue Looking for a 7.1 DXP or 7.2 DXP compatible version of the Liferay WYSIWYG portlet on the Marketplace, customers will not find any Environment Liferay DXP 7.1+ Resolution Liferay WYSIWYG portlet was...

Why does Liferay inject redirectUrl to /web/guest/home in my website?

legacy Troubleshooting

Issue Opening the HTML source of the home page in a website made with Liferay DXP, customers may notice the following script injected: Liferay.Session = new Liferay.SessionBase({ autoExtend: !0, redirectOnExpire:...

java.io.IOException Unable to create directory

legacy Troubleshooting

Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, the server started successfully but But documents and pages are not visible in the upgraded environment. Below error occurs: [#Error1]...

PrimeFaces non-standard protocol within will result into _jsfBridgeRedirect=true in the DOM

legacy Troubleshooting

Issue In a Liferay Faces (PrimeFaces) portlet, when using a markup similar to the one below: <p:link href="d3://searchdefault&test_1=dummy==" value="Hover the mouse or inspect here to see the resulting...

With the search engine disabled on dxp-15-7110+ fix pack, no more Pages are shown in the Site Administration

legacy Troubleshooting

Issue In special environments where the search engine has been disabled and the fix pack dxp-15-7110 has been installed, both Public and Private layouts will not be shown Environment Liferay DXP 7.1 Resolution A...