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The wrong date appears when the year format is four digits but the value is two digits

Issue After clicking the publish button, the incorrect year appears. Steps to reproduce: 1. Navigate to Control Panel > Content & Data > Dynamic Data Lists 2. Add a New list 3. Select a Data Definitions 4. Create a...

The text field lacks an id, the label uses the name of the input as the for attribute

legacy Troubleshooting

Issue Since the text field has no an ID, the label uses the 'for' attribute to refer to the input's name Steps to reproduce: 1. Create a form and add a text field 2. Save and preview this form 3. Inspect the input...

Weak Cryptographic Hash and Ciphers Reported in VAPT of Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Weak Cryptographic Hash and Ciphers are reported in VAPT...

Resolve liferay-amd-loader errors for themes with React components

legacy Troubleshooting

Issue liferay-amd-loader errors for themes containing React components can be seen in the browser console: liferay-amd-loader | Errors returned from server for require( ['test-theme/js/controllers/test_controller.es'] ):...

External connections getting failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue External connections getting dropped on Liferay PaaS...

Unable to upload the documents in Form

legacy Troubleshooting

Issue The upload select button is unselectable with a warning: You do not have permission to access the upload file on this form. Contact the form owner or portal administrator to request the access. Steps to...

Order Confirmation Error

legacy Troubleshooting

Issue When Seller Order Acceptance Workflow is enabled An error occurred while processing your payment is encountered on the order confirmation page. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...

Multiple Approve/Reject button is appearing for each workflow

legacy Troubleshooting

Issue When approval workflow is active for 'Commerce Channel', the multiple approve/reject button is appearing on the order details admin page. There should only be a pair of approve/reject for each order. ...

LDAP User Groups are not Importing in Liferay DXP 7.1

legacy Troubleshooting

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...

Can't publish pages to live in staging

legacy Troubleshooting

Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...

Long Web Content articles are not returned in search results

legacy Troubleshooting

Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...

Known Issue: CSS Builder Versions Errors for War-style Projects

legacy Troubleshooting

This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...

Unable to import more than 100MB

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Known Issue:

This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...

Troubleshooting SAML Single Log Out when SLO fails

legacy Troubleshooting

Issue User is not logged out from Liferay SAML when the instance has expired. Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes. When SLO is triggered, the user is still signed in....

Known Issue: Security Scan Shows Liferay as a Potential Sharepoint Vulnerability - False Positive

legacy Troubleshooting

Issue There may be some instances where a security scan shows Liferay having a potential Sharepoint endpoint vulnerability. Specifically, the security scan's warning may be related to the /_vti_inf.html file. This is...

Could not find the Sharepoint option when adding a new repository

legacy Troubleshooting

Issue After deploying the Sharepoint connector, the Sharepoint option does not show up when adding a new repository in Documents and Media. Environment Liferay DXP 7.1 Resolution There is an extra step after deploying the...

Existing users in Liferay can not login through SAML with "Screen name x must not be duplicate ..." error

legacy Troubleshooting

Issue If the user exists in Liferay (service provider), the user cannot log in through SAML due to duplicate screenname ERROR. 2019-04-23 04:29:45.758 ERROR [http-nio-18080-exec-7][BaseSamlStrutsAction:58] Screen name ccc...

Sitemap include option per page is not published from staging to live

legacy Troubleshooting

Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live. Environment Liferay 6.2 EE Resolution Check if Page Versioning is...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...

I can't autodeploy in DeveloperStudio

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...

Unable to process SAML SSO request

legacy Troubleshooting

Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error: "Unable to process SAML request" Server Console: ...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...

Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1

legacy Troubleshooting

Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...

When web content is saved, the content is not updated.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

After upgrading to DXP 7.1+, items in Workflow can't be rejected

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we...

Unable to Update User Records Using UserLocalServiceUtil Class

legacy Troubleshooting

Issue The root issue is that using user.persist(); more than once while attempting to update User data via the UserLocalServiceUtil class fails in DXP 7.1. Example of failed code: user =...

The Command getPortletPath(PortletDataContext portletDataContext) does not return portlet's path

legacy Troubleshooting

Issue Using the command protected String getPortletPath(PortletDataContext portletDataContext) { return portletDataContext.getPortletPath("quizentry_WAR_aaaportlet"); } to retrieve a portlet's path does not work,...

Blank page with “No Group exists with the key {companyId=0, groupKey=Guest}” error in log

legacy Troubleshooting

Issue After restarting portal, the page turns into a blank page. The following error is reported in the log: 2019-04-03 04:27:28.258 ERROR [http-nio-8080-exec-5][PortalInstances:162]...

Dynamic content fetched by Web Content template stays the same after updates

legacy Troubleshooting

Issue User uses web content template to fetch dynamic content from the database. The value displayed on the page stays the same even if the data in the database has already changed. Environment Liferay DXP 7.0, Liferay DXP...

How Can I Assign Roles to Users When Importing from LDAP?

legacy Troubleshooting

Issue When importing users to Liferay DXP from LDAP, they are not being assigned the roles I want them to have from my LDAP server. Environment Liferay DXP LDAP Resolution In Liferay DXP, Users are...

Total Number of Index Limit Error in Elasticsearch

legacy Troubleshooting

Issue When new contents are created or updated in Liferay, they are not being added to the Elasticsearch index (they will not be displayed on the search results) If you check the log Liferay log file you will get this...

Known Issue: Classic Theme Favicon Always Displayed When Using Microsoft IE11

legacy Troubleshooting

This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-88702. In IE11, after navigating to a website page, the favicon will always be shown as the classic...

HTMLアンカーを使う

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: HTMLアンカーを使う, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: HTMLアンカーを使う

Removing Older Elasticsearch Plugins Needed for Successful Upgrade to ES 6.1

legacy Troubleshooting

Issue It was discovered that older versions of the Elasticsearch plugin can interfere whenever administrators are deploying the latest version. The use case: Administrators are deploying the latest Elasticsearch 6.1...

Troubleshooting Service Builder Blob Compile Issues

legacy Troubleshooting

Issue Service builder with Blob and compound primary key throws compilation error. The console errors might look like this: [javac]...

Why are user accounts shared when I have multiple LDAP servers configured?

legacy Troubleshooting

Issue When a Liferay DXP bundle is configured to communicate with two or more LDAP servers there can be issues with user importing and users logging in. Example: If Liferay DXP is communicating with two LDAP...

Understanding WebDAV Upload Permissions

legacy Troubleshooting

Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...

Patch Installation Slowdown Due to Windows Security

legacy Troubleshooting

Issue When Patching Tool is run on a Windows machine, Windows Security can slow down the patch installation drastically due to the large amount of file operations being performed. Resolution If you experience extreme...

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