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Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media

Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...

How to get admin's name off of the form and replaced with desired text?

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...

I cannot export Liferay Portal users

legacy Troubleshooting

Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...

Can not change the level of verbosity for the HTTP header in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...

Filter By Field is not working for Booleans in Asset Publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...

Custom context path is not working

legacy Troubleshooting

Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...

While using Azure B2C a SAML error occurs when getting a parameter with whitespaces

legacy Troubleshooting

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...

Variant selector of Product Detail Portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 FP-16 2. Create a Speedwell Site 3. Edit one of the Products 4. Add an Option that has at least two values 5. Go to Images for this product and upload two...

Exception while selecting Grouped tab in Grouped Products

legacy Troubleshooting

Issue FileNotFoundException error is occurring while selecting Grouped Tab. Steps to reproduce: 1. Click on Control Panel -> Commerce -> Products 2. Click on "+" button and select grouped. 3. Navigate to Grouped...

I cannot create new Virtual Instance with error Screen name must not be null

legacy Troubleshooting

Issue When I try to create a new Virtual Instance, the portal displays the error "Your request failed to complete". The portal log shows the following error: ERROR [default...

Unable to create Liferay Module Project Fragment in LDS

legacy Troubleshooting

Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...

Content from Private Pages is not shown in the search results

legacy Troubleshooting

Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...

Liferay SaaS Prod to DR Backup Restore Failed

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup...

could not resolve all artifacts for configuration 'classpath'

legacy Troubleshooting

Issue The error "could not resolve all artifacts for configuration 'classpath'" occurs during the time of Liferay workspace creation using LDS and not able to process further. Environment Liferay DXP 7.2, DXP 7.3 LDS...

The Live site displays web content that has been changed on the Staging site

legacy Troubleshooting

Issue The modifications are visible in the live environment instead of just the staging environment after publishing the web content with changes. Reproduction Steps: Enable local live staging Create a Web Content...

Scheduled Discount automatically applied before schedule Date & Time

legacy Troubleshooting

Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category...

Publish/Save As Draft button in Product detail Page

legacy Troubleshooting

Issue Steps to Reproduce: 1. Create a minium site. 2. Go to Products. 3. Select any product. 4. Go to SKU's. 5. Click on the Publish/Save Button. 6. Open the Browser Console. Expected Behavior: It should publish/save...

Navigation to site from 404 error page gives 404 error

legacy Troubleshooting

Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in...

Products not displayed with Draft status

legacy Troubleshooting

Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue,...

Unauthenticated REST API call for products - throws Error

legacy Troubleshooting

Issue Unauthenticated REST API Call for retrieving products /o/headless-commerce-delivery-catalog/v1.0/channels/${channelId}/products { "status" : "INTERNAL_SERVER_ERROR", "title" : "0" } Stack trace: 2021-05-20...

Scroll bar is not working for Catalog Selection while creating product

legacy Troubleshooting

Issue Please find below steps to reproduce the issue: 1. Create Simple Product 2. Add Product Name 3. Highlight the Catalog box. A list of catalogs will be displayed. Expected: The vertical scroll bar should be working...

Category Selection for Product

legacy Troubleshooting

Issue Please find below steps to reproduce: 1. Create one vocabulary on a global site 2. Create 8 categories and add 2 subcategories to each category 3. Go to any product and click on select for that vocab. 4. Scroll...

Never Expire in Schedule section in Discount is not getting saved

legacy Troubleshooting

Issue Steps to reproduce: 1) Create discount. 2) Go to schedule section and uncheck Never Expire. 3) Click on Publish. Actual Behavior: It is still checked after publishing. Expected Behavior: It should remain uncheck...

A non-friendly error message appears in the logs when trying to create a new user through API with a firstName that is longer than allowed

legacy Troubleshooting

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration >...

Asset publisher can't order web contents if the display language is different

legacy Troubleshooting

Issue We have web contents made from a custom structure with a particular default language We want to display them in the Asset Publisher sorted by one of the structure's fields, but the order is wrong if...

Known Vulnerabilities with Liferay AntiSamy

legacy Troubleshooting

The following issue may compromise the security of your Liferay Digital Experience Platform implementation. Vulnerability Information The Liferay AntiSamy app depends on third party libraries that have known...

Web Contents are not accessible through Headless Api after a full reindex

legacy Troubleshooting

Issue In case of large web contents executing the reindex all search indexes operation can throw the following warnings: 2021-07-27 06:46:39.595 WARN ...

The size of the user_ table's firstName field should be increased

legacy Troubleshooting

Issue The size of the firstName (75) field of the user_ table should be increased since it sometimes prevents the creation and access of certain users in an environment. Environment Liferay DXP 7.0 Resolution In...

Developer Studio suddenly crashes

legacy Troubleshooting

Issue Developer Studio closes by itself after some time with an OutOfMemory error or without any errors at all. Environment Developer Studio 3.9.3 JDK 11.0.8 Resolution This problem can be experienced when...

Trace about Reflection.getCallerClass is not supported when executing Patching Tool

legacy Troubleshooting

Issue When you try to use the Patching Tool (for example, the command patchingtool.sh info), you get an error similar to the following: 2021-07-16 06:41:48,143 INFO sun.reflect.Reflection.getCallerClass is not...

Field data is disabled on text fields by default

legacy Troubleshooting

Issue IllegalArgumentException is occurred when trying to run vanilla instance with commerce and search functionality is not working properly in Catalog Page. Text fields are not optimised ERROR...

Category filters are not working for search results

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Create a site using Minium Template. 2. Go to the catalog page of the site. 3. Select, Engine or any category from CATEGORY facet. Expected Result: Only 11 Products are...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element...

Discount with specific account is not applied

legacy Troubleshooting

Issue While assigning the discount to particular account, it is not getting applied Steps to reproduce 1. Create a Minium test site. 2. Create vocabulary named "ipdc" and create one category named "Gold...

Cache-Control header in static resources is missing when running Liferay from Developer Studio

legacy Troubleshooting

Issue Cache-Control header is not present in static resources when running the portal from Developer Studio and setting com.liferay.portal.servlet.filters.header.HeaderFilter=true property in...

Why a big .lar import, using SQL Server database makes the Liferay system unreachable?

legacy Troubleshooting

Issue The Customer has initiated a big .lar import, and during the actual import-process the system cannot be accessed. Environment Liferay 6.2 Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution For...

The Backup Service's restore functionality will not accept TGZ files in the file uploader

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am encountering the inability to upload a database or volume TGZ...

Using '<' character in a option of the 'select from list' field broke the JS of the form

legacy Troubleshooting

Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form Expected...

Fragment's content gets duplicated

legacy Troubleshooting

Issue When trying to add a page fragment with HTML structure similar to below, the fragment's data gets duplicated after saving. Also, the data is no more editable. <p> <lfr-editable id="heading" type="rich-text">...

Invalid Canonical URL for a page

legacy Troubleshooting

Issue A page with the URL "/test" should have a canonical URL of /test. But all canonical URLs are shown as "/" for all pages. Steps to Reproduce Create a new empty page "test" (type and content does not matter)....

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