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Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until fully loaded. Observed Behavior: When accessing the 'Catalog' page with slow...

Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content filtering by a custom field of the structure: contentStructureId: <id...

Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution This is the expected behavior for now. Liferay will abdicate to SAML...

Issue When accessing a wiki article, the URL looks something like this:...

Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due to the AntiSamy sanitizer. This tool will remove all iFrame and...

Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2, 2024.Q3 Resolution A while back there was the portal property...

Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required, allowing access to the pages of a specific site without /web....

Issue We have a search page with several facets. One of them is the "Custom Facet" widget. How can we translate the Custom Heading of a Custom Facet, to display in multiple languages on our site? The configuration page of this custom facet only allows for single-language input, so it is...

Issue It is not possible to mass update a custom object's entries if: using the PUT method of the object's batch API endpoint and the External Reference Code (ERC) is given instead of the object entry's ID. The operation fails with NullPointerException: Cannot invoke...

Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that page. Environment Liferay DXP 7.4 Quarterly Release Resolution Users may...

Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines custom business logic that you run manually or automatically for object...

Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following environment variable: LCP_WEBSERVER_LOG_FORMAT Additional Information Web Server...

Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since Liferay can already trigger emails for some events, why and how is it possible to use...

Issue We would like to enable real-time antivirus scanning for uploaded files but disable asynchronous background scanning of the document library. The issue arises because: Enabling dl.store.antivirus.enabled=true triggers both real-time scanning and background scanning of the document...

Issue we want to set up an automated download of the DXP-cloud-backup. To connect to the server we have to run the following procedure: - lcp auth token  - lcp remote - lcp shell Please can you help us finding the required token? Alternatively, please inform us if there is another way of...

Issue The Liferay Cloud Backup image version 5.14.0 contains a breaking change that removed support for downloading and restoring backups created with client-side encryption. The goal was to release this change in a major version but it was mistakenly flagged for 5.14.0. Backups created...

Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment 2024.Q2+ Resolution The above described behavior is the intended behavior The...

Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and display the user's screen name instead of their full name. Environment...

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging: src:'http://localhost:8080/documents/d/guest-staging/astronaut-png' JS URL on Live:...

Issue After upgrading to 2024.Q2+, Liferay.Util.selectEntity does not work anymore. It has been removed, according to the 2024.Q2 Breaking Changes. Is there any replacement for it? Environment Liferay DXP 2024.Q2+ Resolution Although it has been removed as of 2024.Q2, the replacement was...

Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for reference: <script type="application/ld+json"> { "@context":...

Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes, there is. It's not a direct approach, and several steps must be made in order to...

Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives: Make the url to the icon explicit. Use <liferay-ui:icon> or...

Issue Which Liferay version should be used in gradle.properties for DXP version 2024.Q1.1 Environment Liferay DXP Resolution 1. Looking at the release JSON here, the property should be liferay.workspace.product=dxp-2024.q1.1 2. Similarly, the additional properties should be:...

Issue Create a custom structure and use a headless API to filter web content based on specific fields within that structure Environment Quarterly Releases DXP 7.4 DXP 7.3 Resolution The following endpoint should be used getContentStructureStructuredContentsPage :...

NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue How to deploy...

Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we do not want the search engines to show their contents with the link to...

Issue How to add a comment in Page Comments widget as Guest? Environment Liferay DXP 7.4 Resolution 0.) Use a vanilla Liferay 7.4 with the latest quarterly release. 1.) Go to Design --> Page Templates --> Display Page Templates. 2.) Create a display-page-template with content type "Web...

Issue Currently we trying to upgrade from Liferay 7.0 to 7.4u112. We are currently in progress of code upgrade of one of our custom modules. We are facing one issue in one of our importing statement as mentioned below:- "The import...

Issue After including an iframe link in a third-party application for our clustered Liferay environment (and already setting the appropriate X-Frame-Options), users are experiencing repeated authentication prompts even though they are already logged into Liferay. In the browser console,...

Issue You need to deploy a custom client extension to specific instances. What are the next steps? Environment DXP 7.4 Quarterly Releases. On-Premise, Local environment and PaaS Resolution A custom element client extension will be used for this example. Please check Liferay source code...

Issue I would like to know an easy way to create web contents programmatically. Environment Liferay DXP 2023.Q4 Resolution NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with...

Issue Steps to remove Glowroot from lower and production environment in Liferay Environment Liferay DXP 7.3 Resolution Stop the server. Kindly take a backup of the Glowroot folder. Remove the -javaagent:[path of glowroot jar file] from the [Liferay home]/tomcat/bin/setenv.sh file. Please...

Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going to: Menu → Control Panel → CONFIGURATION → Instance Settings Additional...

Issue Font awesome icons are not available from version 2024.Q3 and is not possible to Enable it from System Settings.  Trying to add an html with some font awesome icons will not be rendered, for example:  <div class="col-2 text-right"><span class="icon-download-alt"></span></div>...

Issue I would like to set default landing pages based on user group membership so that I can redirect users to different pages on login based on their user group membership. Environment Quarterly Releases Resolution This is not currently possible, but there is a feature request open at...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to block the request on the site based on the regions? Environment Liferay PaaS Resolution NOTE: The following...

Issue Is there a way to add Bulk products to the cart using the Liferay API? Environment Liferay DXP 7.4 [all versions] Quarterly Release  Commerce 4.0 Resolution Liferay provides an API, from which it will help to add bulk products to the cart. Liferay API:...

Issue We need to implement a rewrite rule that change the URL in a client request from www.mydomain.com to mydomain.com. How should we proceed to configure this in our PaaS environment? Environment Liferay PaaS Resolution WARNING! The below solution represents only a hint. Portal...

Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection  For example: If a user has submitted form in the past, they may not need to resubmit again Is this behavior possible through out-of-the-box...