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Metadata is not restored when deleting recent modification from history

Issue While restoring an older version of a web content article the metadata tags do not return to the previous state and stay in the modified state. Environment DXP 7.2 Resolution This behavior is intentional so it...

Restoring multiple items from the Recycle Bin

legacy

Issue Is it possible to configure the Recycle Bin to allow users to select multiple objects and click a single time to restore all selected? If not, is this feature in your roadmap at all? Environment DXP 7.0 DXP 7.1...

OpenID Connect does not work with Azure AD B2C

legacy Troubleshooting

Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

Why does the LDAP import schedule start over whenever I reset my server?

legacy

Issue I would like my LDAP import to run at specific times and dates. I can set LDAP import intervals by number of minutes through either System Settings or Instance Settings: Control Panel > Configuration >...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...

The source code format is misaligned in the AlloyEditor

legacy Troubleshooting

Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...

I cannot upload images on Web Content larger than 50kb

legacy Troubleshooting

Issue After uploading a small image greater than 50kb in the Featured Image of a Web Content, it does not allow to publish the changes, the following message is displayed: Error: Please enter a small image with a...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....

Drag & Drop zone is missing when uploading a image in web content

legacy

Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content. Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

How do I add Captcha in Sign in Portlet?

legacy

Issue I would like to add Captcha in Sign in Portlet, as I can do in Create Account and Forgot Password options. Environment DXP 7.3 Resolution Unfortunately, there is no out-of-the-box feature to enable Captcha...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

How to configure liferay to invoke web services with Digest Auth

legacy How To

Issue How to configure Liferay to invoke web services with Digest Auth and use it in a client. As example we'll use POSTMAN Environment Liferay DXP 7.1+ Resolution As example, we are going to configure the access to...

Field value is not shown in Web Content if the Structure field is configured as non-localizable

legacy Troubleshooting

Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...

Leverage browser caching in Liferay

legacy

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

Commerce - Users with membership to the same account cannot view each other's orders

legacy Troubleshooting

Issue I can't view an order made by another member of the same account Sample scenario: ---------------------------------------------- Setup 1 Minium Site (Title: MiniumABC) 1 Account (Title: AccountABC) 2 Users...

When granting the "View" permission only for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add assets in "Forms" and "Documents and Media"

legacy

Issue When granting the "View" permission only (as below) for "Forms" and "Documents and Media" to a Role, the Users with this Role is able to see the "Add" button and can add things in "Forms" and "Documents and Media"...

HTML formatting lost when toggling the code view

legacy Troubleshooting

Issue After installing Fix Pack 9 or Fix Pack 10, the formatting that can be seen when viewing the HTML code view is lost when toggling back and forth between the different view options. For Example, initially, the...

Cleaning Data in Embedded Elasticsearch 7

legacy Troubleshooting

Issue When starting up Liferay DXP 7.3 with a clean database, I'm encountering a Red Health status for my embedded Elasticsearch server: 2021-04-08 18:27:44.067 ERROR [main][ElasticsearchEngineConfigurator:93] bundle...

Restricting the search result

legacy

Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...

Using LMDD with Browser Mobile Emulators

legacy Troubleshooting

Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator. In this example, the LMDD app was set up to display mobile device information using the Device...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

How to implement Accelerated Mobile Pages (AMP) in Liferay?

legacy

Issue How to implement Accelerated Mobile Pages (AMP) in Liferay? Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...

How to change the logo for Application Menu?

legacy How To

Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...

FreeHTML - shows text undefined when clicking on it's preview

legacy Troubleshooting

Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...

Sorting using localizable and indexable fields from structure is not working

legacy Troubleshooting

Issue When trying to get a search result, sorted by some localizable and indexable fields defined in a structure, the configured Sort widget does not work properly. The issue can be reproduced with these steps:...

Facing issues with the workflow powered application

legacy Troubleshooting

Issue When trying to create a workflow-powered app, It's changing the app version which is as expected but when clicking the app again to modify or edit anything then the 'NullPointerExceptions' in the Liferay...

Custom editor configuration is not applied to repeatable fields

legacy Troubleshooting

Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor",...

After a web content owner loses his membership of a site, he can still edit all the previously authored web content

legacy How To

Issue If an editor user creates a web content, and after his site membership is removed, he can still edit/configure the web content. Environment Portal 6.2 DXP 7.0+ Resolution This behavior works as intended. The Web...

What if I cannot find a Fix Pack in Nexus BOM?

legacy Troubleshooting

Issue I opened the following link: Nexus BOM (Repository Manager) but I cannot find a certain fix pack. Environment DXP 7.0+ Resolution If you find that the Fix Pack is still not available a couple of days after its...

How to send a confirmation email to authenticated users about Form submission?

legacy How To

Issue I would like to send a confirmation email to the user who just submitted a Form Environment Liferay DXP 7.1+ Resolution It is possible to use the Workflow engine to send an email to the logged-in user who...

Can not save a Form after adding a validation rule to a numeric field on a Form with a translation

legacy Troubleshooting

Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...

SharePoint Repository Location

legacy Troubleshooting

Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...

Workflow is not getting triggered on a custom entity

legacy Troubleshooting

Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR...

Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown

legacy Troubleshooting

Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...

Why does my instance have a default@liferay.com user?

legacy

Issue I see a default@liferay.com user in my database. What is the purpose of this default user? If you have a virtual instance is configured, you may see another default user with the configured mail domain (i.e....

Cannot view previous comments posted for a Web Content in Kaleo Workflow

legacy

Issue I am unable to view comments that I previously posted when a Web Content gets re-submitted through a Workflow. For example: User submits a Web Content through Single Approver Workflow. I assign the Workflow Task to...

Portlet drop-down menus don't collapse with a custom theme

legacy Troubleshooting

Issue When deploying a custom theme generated using the Theme Generator, the drop-down navigation menu of a portlet (in mobile view) does not close/collapse after the menu is expanded. This behavior does not occur when...

Kaleo Workflow Permissions missing from custom role after upgrade to DXP

legacy How To

Issue Permissions regarding Kaleo Workflow are lost or improperly formatted after upgrade to DXP 7.0+, for example: Environment Upgrade to DXP 7.0+ Resolution This is an intended behavior caused by a change of the...

Keeping 'Location' type organization when upgrading to DXP 7.0+

legacy How To

Issue In DXP 7.0+ the location organization type is removed by default. When upgrading to DXP 7.0+, organizations that were categorized as a 'Location' lose this categorization during the upgrade process. Environment...

Authorising 'Data Source' using https/http

legacy Troubleshooting

Issue When authorizing from analytics, observed an error which seems like the 'HTTPS' request is getting converted to 'HTTP'. Environment Liferay 7.2 Resolution The browser never makes a request, it's AC which...

Tooltip Messages appear twice when hovering over icon

legacy Troubleshooting

Issue User sees tooltip messages appearing twice when hovering over various icons (i.e. help icon) throughout the portal. Environment DXP 7.2 GA1 to Fix Pack 9 Resolution This behavior is caused by a regression bug and...

Can I add custom permissions through resource-actions/default.xml in a Liferay JS widget generated by Liferay JS Generator?

legacy How To

Issue After generating a JS widget through the Liferay JS Generator, there won't be an apparent way to leverage custom permissions, like it's possible through the resource-actions/default.xml file in a...

After performing a security configuration, our users can no longer add Categories in Web Content

legacy

Issue After applying the workaround indicated in this Security Advisory LSV-545: Unauthenticated Remote code execution via JSONWS (CVE-2020-7961), every client-side web service call to the JSONWS-API is failing:...

"JSON text did not start with array or object and option to allow fragments not set" error on Liferay Screens iOS-SDK

legacy Troubleshooting

Issue When trying to login on Liferay-iOS-SDK Screenlet on a DXP 7.0+ project, the operation will fail, throwing the below error: "LoginScreenlet | Failed to log in: Error Domain=com.liferay.mobile.sdk Code=1 \...

Is it possible to disable the "Deletion" sliders for Staging Publications?

legacy How To

Issue We would like to prevent our Staging content managers from using the "Delete Application Data Before Importing" and "Replicate Individual Deletions" sliders when performing a staging publication event, so they...

Is multiple mount points to the existing configured file system will be possible?

legacy How To

Issue How to configure multiple mount points to the existing configured file system Environment Liferay DXP 7.0 Resolution There is no OOTB option to configure multiple mounts to store documents and media...

No content shown in Content Pages responsive mode

legacy Troubleshooting

Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...

LDAP server Id in Liferay

legacy

Issue How to identify which LDAP server the user is coming from when Liferay is configured with multiple LDAP servers? Environment Liferay 7.2 Resolution LDAP Server Id in Liferay helps us to identify the LDAP...

Limit on number of users for 'Analytics Cloud' platform access

legacy

Issue Any limit on the number of users for analytics platform access if giving access to some more users for analytics cloud platform along with 'Admin' and 'Product Team' users. Environment Liferay 7.1 Resolution...

Is that possible to embed video in a blog using iframe element?

legacy

Issue Is that possible to embed the video in a blog? Environment Liferay DXP 7.0 Resolution Liferay DXP 7.0 does not support embedding iframe video in a blog content by default. Additional Information This feature has...

How can I manage custom portlet options on Content Pages?

legacy How To

Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...

SAML Authentication Issue: Message context was not authenticated

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

Ability to set default "Viewable by" permission for assets

legacy

Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...

Wiki FrontPage cannot be deleted or renamed

legacy How To

The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...

DNSName components must begin with a letter error while starting LDAP server in Apache DS

legacy Troubleshooting

Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server:...

Users without Admin role cannot initiate SSO on the SP when using expando fields

legacy Troubleshooting

Issue When using expando field as "Name Identifier Attribute Name=expando:concurid", user without Administrator role can not initiate SSO. Steps to reproduce: On IdP end Add a custom field 'field1' for user. Go to SAML...

Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2

legacy Troubleshooting

Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...

Solr Error when searching for Users or Organizations

legacy Troubleshooting

Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN [http-nio-8080-exec-5][ProxyMessageListener:86]...

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