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Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If...

Enable sitemap.xml from a third party in Liferay

legacy How To

Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file...

Does the Encryption Key that is generated per company id for the Liferay Installation ever change?

legacy

Issue Does the Encryption Key that is generated per company id for the Liferay Installation ever change? Environment Liferay 7.2 Resolution The following portal properties will alter the encryption key for a Liferay...

When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site

legacy

Issue When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site Environment...

Automatically assign site membership, organization site membership, roles, or userGroup to new users

legacy How To

Issue How to automatically assign site membership, organization site membership, roles, or userGroup to new users as well as to all the existing users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Language Translation not Working in CKEditor Source Mode

legacy Troubleshooting

Issue When working in the source mode of CKEditor, switching between languages using the language editor doesn't display the previously set translation, even though translation works as expected outside of source...

Multiple success messages appear on UI post updating the web content

legacy Troubleshooting

Issue Post updating the single web content multiple success messages appear on UI No. of success messages = No. of web content present on the page Environment Liferay DXP 7.3 GA1 Resolution It's a known issue and is...

Known Limitation: Colors applied to fragments in 7.3 not displayed when viewed using Internet Explorer 11

legacy

Issue When viewing Edit mode for a page has a style book applied, where a color is configured for a fragment (for example, the fragment's background color), the color will appear as expected in all browsers. However...

Does Segmentation Work With Inheritance?

legacy Troubleshooting

Issue When I create a Segment which includes inherited users, the segment shows that the inherited users are not counted. For example, if I create a Segment with a condition which matches a Team that contains a...

Why does the Link to Page function in Web Content Structures return a page number, instead of a page name?

legacy Troubleshooting

Issue When I use the Link to Page function in Web Content Structures (or getFriendlyUrl() in a Web Content Template), it's fetching a URL which includes the page layout ID, instead of the page name. For example,...

How to create Custom attribute in MS Active Directory and configure in Liferay

legacy How To

Issue Is there any way to map a custom attribute in Liferay created from MS Active Directory? Environment Liferay Portal 6.2 Resolution Liferay provides an OOTB option to achieve the custom attribute...

Cannot exceed 200 entries per page in asset publisher and search container

legacy

Issue Cannot set a higher limit greater than 200 for asset publisher and search container entries per page. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important...

HTML in groovy script

legacy Troubleshooting

Issue After installing the fix pack 22, the following groovy script does not format the HTML. out.println("<h1>Cantabria</h1>"); Environment Liferay DXP 7.1 fix pack dxp-22 Resolution HTML formatting has been lost...

It is not possible to remove the View permission for Site Members in a document library folder

legacy Troubleshooting

Issue In the permissions management of a folder we can see that the VIEW permission is checked and disabled for Site Member role and it is not possible to change it. If we hover the mouse over this check we can...

The getOptions returns the selected and available values for Select fields which allows multiple values

legacy Troubleshooting

Issue The getOptions returns the selected and available values for Select fields which allows multiple values Steps to reproduce: Create a Structure S1 with a multiple Select field called Sel1 with three default...

In the UI, Sitemap section is not visible under the SEO tab on the individual page settings and sitemap.xml is not generating

legacy Troubleshooting

Issue Sitemap.xml is not generating properly. When hitting the portal URL [https://xxx.com/en/sitemap.xml], it displays an empty sitemap that shows the sitemap header only. The sitemap section [Menu -> Site Builder...

Enable Automatic Page Fragment Propagation

legacy Troubleshooting

Issue Fragment Changes don't get reflected on page after editing Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Follow these steps to enable automatic Page Fragment propagation: Navigate to Control Panel...

Enable word limit in web content text field

legacy

Issue How to restrict user with a word limit in web content text field? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important feature, the feature request is already...

Make Price Range Facet usable with multiple SKUs

legacy Troubleshooting

Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...

Service access policy changes for System_Default in Liferay 7.3

legacy How To

Issue After migrating the services from version 7.0 to the new version 7.3 the service access policy for System_Default has been changed. How it can be configured with version 7.3? Environment Liferay DXP 7.3...

Avoid the categories conversion of the Web Content types during the upgrade to 7.0

legacy How To

Description Previous to 7.0, you were able to classify the web content with a type. The types could be specified in the portal-ext.properties, being the next the default types list: # # Set the list of article types....

Multiple rich text fields assign the same default value

legacy Troubleshooting

Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a...

AlloyEditor image toolbar no longer pops-up

legacy Troubleshooting

Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...

Configuring Liferay with Wildfly

legacy How To

Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...

Which is the correct place for Liferay to automatically display an error message ?

legacy

Issue The error message that appears in a widget whenever the user wants to launch an error, sometimes the message appears at the bottom of the page and others at the top. For example, the same portlet twice in a...

Unable to export users to CSV from some instances

legacy Troubleshooting

Issue Users cannot be exported in some instances: the interface gets blank, and the following exception is thrown: "2021-04-08T10:57:43.604+0200 ERROR [http-nio-8080-exec-25][ExportUsersMVCResourceCommand:100]...

Custom Excluded Paths in SPA

legacy How To

Issue So far, it's been possible to disable SPA across an instance, for some portlet or for an individual element. However, having more flexibility to disable SPA has been requested multiple times. What if I want...

Where to place pre-startup scripts in Liferay Workspace

legacy Troubleshooting

Issue We are building Docker images so we run the task "gradle buildDockerImage" to build our image. We would like to know the following: Where do we have to place in our workspace "pre-startup" scripts? We...

Paragraph field and Rich Text field lose field values in Forms

legacy Troubleshooting

Issue The paragraph field loses its field value when navigating through the Forms Builder, for example: After adding a paragraph field with some text, adding a Rich Text field with a pre-defined value causes the...

Liferay Portal stops working after changing the theme to Minium or Speedwell

legacy Troubleshooting

Issue When I changed the Current Theme in the Public Pages settings to Minium, Freemarker errors are thrown and Liferay Portal immediately stops working: ERROR [default task-16][runtime:59] Error executing...

Requirement of blog multi-lingual functionality

legacy

Issue Why isn't the blog multi-lingual where many other asset types are? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Currently, blogs are not multi-lingual (localized) in Liferay. For...

Analytics scripts added to a site is displayed on a page

legacy Troubleshooting

Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and...

Error when a file in Sharepoint repository contains special character in title

legacy Troubleshooting

Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...

'Portlet is temporarily unavailable' error for Sharepoint Connection

legacy Troubleshooting

Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...

Unable to perform any document & media related task post updating Upload Request Size field under system settings.

legacy Troubleshooting

Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...

Support between Amazon S3 and Liferay

legacy

Issue What is Amazon S3 and how it can be used with the Liferay? Environment Liferay DXP 7.2 Resolution Amazon S3 is part of Amazon Web Services (AWS). AWS provides many useful services in the cloud such as virtual...

Native authentication in existing ES setup

legacy

Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...

Setup Liferay’s document management with an Amazon S3 as a repository

legacy How To

Issue How to set up Liferay to use Amazon S3 storage instead of local storage and provide access information to S3. Environment Liferay DXP 7.2 Resolution Steps to follow : Amazon S3 requires a 'SAXParser' from the...

Adding a valid liferay runtime in Dev Studio

legacy Troubleshooting

Issue When attempting to create a Liferay Module Project Fragment, I'm encountering the following error: "Please set a valid liferay portal runtime, you can initBundle or modify 'liferay.workspace.home.dir' to make it...

Child organizations and organization users are displayed in one list in DXP

legacy How To

Issue When I view an organization and the users and child organizations are paginated, I want to be able to view all the child organizations separated from all the users within the organization. Currently, they're in one...

Patching Tool fails to install due to lack of file space

legacy Troubleshooting

Issue When trying to install a patch, the Patching Tool fails with a java.io.IOException regarding file space despite having enough space in the mount or drive where Liferay resides: 14:04:59,116 DEBUG [b:?]...

Combining Assets from All Segments in Asset Publisher when using Collections

legacy How To

Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...

CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2

legacy Troubleshooting

Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...

Externalize Session Management

legacy

Issue The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...

Disable Admin password reset email notifications

legacy

Issue The user should not receive the email notification for the password change. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this...

How to remove the + button from Document and Media

legacy How To

Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...

I want to limit content versions in documents and media

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Redirect component limitations

legacy

Issue Right now redirection component is only available for pages, not intended for web contents, documents,... Resolution Currently there two limitations regarding the redirection component, both of which have a...

Language override - the global key does not get overwritten

legacy Troubleshooting

Issue Language hook does not rewrite the 'Mine' key in the Filter and Order menu. Environment DXP 7.1 Resolution To solve this, follow this article:...

Display Page Template and Pages Navigation not showing for Private site

legacy

Issue Pages created from a Display Page Template are not showing in the Site Navigation menu on a Private site. Environment DXP 7.2 Resolution It is expected that the navigation menu display a different hierarchy...

Changes to portlet-model-hints.xml are lost if running mvn generate-resources from the root of a maven workspace

legacy Troubleshooting

Issue I made some changes (e.g. a hint) to the portlet-model-hints.xml file under my project's service builder folder and I am now running the mvn clean generate-resources command. If I run this command from within the...

Language override is missing the Export-Import

legacy Troubleshooting

Issue We would like to use the Export-Import feature for our translations at Control Panel → Language override but we cannot find it. Environment DXP 7.4 Update 1-15 Resolution This feature has been available since...

The structure cannot be deleted because it is required by one or more structure links error

legacy Troubleshooting

Issue Position error in the message after deleting a Field Set linked with a process at Manage Field Sets page, showed misaligned, sloppy, and confusingly, with a white box in the background. Steps to Reproduce: 1)...

Unable to search orders in the submission page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a Minium Site and perform a full reindex. 3. Navigate to Commerce > Channels and edit the Minium Channel. 4. Set 'Buyer Order Approval Workflow' to the...

The page title size and place are not working with long texts

legacy Troubleshooting

Issue When using a long page title, the text is overlapping the other elements on the published form. Steps to Reproduce: 1) Navigate to Content & Data > Forms 2) Create a new form 3) Add any field 4) Add a long...

Workflow tasks shows deleted commerce order

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a site using the 'Minium site template'. 3. Navigate to 'Channel'. Select the single approver workflow for buyer order workflow. 4. Go to the Catalog...

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