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How to download a file I created on the liferay service in Liferay PaaS

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Example use case: with the below command in the Liferay service, I...

MySQL client cannot export table into file with INTO OUTFILE directive

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL Client of Liferay Cloud and I want to export...

Liferay PaaS Space allocation

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Need to know available and used space in Liferay PaaS....

Google Drive authentication randomly fails in a multi-node cloud environment

legacy Troubleshooting

Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was...

Use the Liferay server to send emails upon Form submission on your Cloud environment

legacy How To

Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...

Accessing HTTPS services through VPN Connection

legacy Troubleshooting

Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection....

How to generate a valid Liferay SaaS/PaaS Custom SSL Certificate

legacy

Issue What are the specific requirements for a custom SSL certificate to be successfully deployed on Liferay SaaS/PaaS? Environment Liferay SaaS / PaaS Resolution Private key and certificate should be...

Keep-alive setting for VPN

legacy

Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive...

User Group users not syncing to Analytics Cloud when connected to a Liferay SaaS environment initially

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting up Analytics Cloud with a Liferay SaaS...

404/Utility page doesn't work on Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We created a custom utility page and marked it as...

"Too many redirects" Error on SAML Logout

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I log out, Liferay (the SAML SP) enters an infinite...

Cannot enable access to ServiceLocator in Liferay SaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to enable access to ServiceLocator in my...

Unable to disable editing of Email Address, First Name and Last Name in the User Account Settings in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay SaaS, the properties to disable the editing of...

Search service restarting continuously

legacy Troubleshooting

Issue Search service is restarting continuously having similar errors as below: search[search-0] java.lang.StackOverflowError: null at org.apache.lucene.util.PriorityQueue.<init>(PriorityQueue.java:105)...

Deployment to Liferay SaaS ext environment is stuck when deploying with Command-Line Tool (lcp)

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There have been reports about the Command-Line Tool (i.e.,lcp)...

SOC (Security Operations Center) and Threat Monitoring in Liferay SaaS and Liferay PaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay have a SOC (Security Operations Center) team and...

English (Australia) is not an available localization on a Liferay SaaS instance

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue English (Australia) is not an available localization on a Liferay...

Redirect notification when changing language in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When changing the language of my Portal, a notification appears...

Block access to the environment by geolocation

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to limit access to the environment by...

URL redirect not allowed in form submission

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do I direct my user to a specific URL when submitting a...

OpenID Connect cannot be enabled on Liferay SaaS setup

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Failing to enable OIDC implementation on an instance...

LCP CLI support for AArch64/ARM64

legacy Troubleshooting

Issue LCP CLI fails to install on environments using AArch64/ARM64 architecture Environment AArch64/ARM64 environments Liferay Cloud command line tool Resolution LCP CLI as of version 3 is not compatible with...

How to check current Liferay Version in SaaS environments?

legacy How To

Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and...

Client Extension fails to deploy when extension name is too long

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When naming a Client Extension, the extension will fail to deploy if...

CI service's monitoring data is not visible in cloud console

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...

Need to check access logs from webserver in Liferay PaaS environment

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue User needs access to webserver's access logs to check which...

LCP Tool installation in a restricted environment

legacy Troubleshooting

Issue LCP tool does not get installed in a restricted environment as it needs to access internet and various sites to be installed and operated smoothly. Environment Liferay DXP 7.3+ Resolution Please whitelist...

Liferay deployment fails with Dynatrace errors in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment to Liferay fails with errors related to...

Importing and Exporting Object entries

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article discusses how to export a copy of your Object entries,...

403 error in Liferay SaaS project

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes, Liferay SaaS clients report that they are...

Liferay Cookies and GDPR Compliance in Liferay Cloud

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How do cookies travel within regions? Environment Liferay...

Configuring hard-coded Instance Setting properties in a Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some properties that can normally be configured through an...

Cannot upload files larger than 1GB in size to Document Library when clamAV is enabled

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Big files (>1GB) cannot be uploaded to the...

How to increase Google cloud CDN caching time

legacy

Issue How to increase the Google Cloud CDN cache timing max-age= 3600(1 hr) to 1 day. Environment Liferay PaaS Resolution The default CDN caching involves the caching timing limited to 1hr(CLIENT_TTL and...

(Cloud) Spring Boot Client Extension fails with [invalid_token_response] An error occurred while attempting to retrieve the OAuth 2.0

legacy Troubleshooting

Issue We have a Spring Boot extension client that interacts with the Liferay APIs and that makes the OAuth2 challenge via OAuth2AccessToken oAuth2AccessToken =...

How can I determine the Liferay version in our SaaS environment?

legacy How To

Issue Where can I find the exact Liferay version deployed in our SaaS environment? Environment Liferay SaaS Resolution Starting with DXP 2024.Q1.1 Quarterly Release, you can find the exact Liferay version by going...

Storage details are not available in plans and usage page

legacy Troubleshooting

Issue When we try to check storage usage for the Cloud project under Plans and Usage, we do not receive any information in the storage section. Environment PaaS, SaaS Resolution Storage use details are not...

Liferay Cloud Alert Emails

legacy

Issue I want to know all the type of email alerts sent by Liferay Cloud. What are the different kinds of real-time alerts I can receive from DXP Cloud? Environment DXP Cloud: Liferay PaaS, Liferay SaaS Resolution...

Price does not update when using Product Detail Template

legacy Troubleshooting

Issue The Product Details Portlet shows the wrong product price when a Product Detail Template is configured as its application display. Environment 2024.Q2 Resolution If the getPrice() method is used in the template, this is...

Blocked:origin errors are seen when deploying Spritemap CX

legacy

Issue Blocked:origin errors are seen in the browser console when deploying Spritemap CX. Theme SVG Spritemap is showing blocked:origin errors in a SaaS environment. Environment Liferay PaaS, SaaS Resolution Observing...

Check plan MALUs (Monthly Active Logged in Users) in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A client of Liferay SaaS needs to check the metrics for MALUs...

How to resolve "At most 15 SSL certificate(s)...can be specified" errors when adding many custom SSL certificates in Liferay Cloud

legacy Troubleshooting

Issue When attempting to add a new custom SSL certificate to our load balancer, the certificate is not updating even though we see on this Custom Domains page that we can add 50 custom domains In the logs, we see...

Creating and Editing a Web Content Structure in Partitioned DB Results in Error

legacy Troubleshooting

Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null...

How long does it take to apply a resource extension in the SaaS extension area?

legacy

Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...

Cloud Console email verification gives an invalid email error

legacy Troubleshooting

Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay...

.innerHTML is getting removed in web content (SaaS environment)

legacy

Issue When we try to add some extra lines of code (output.innerHTML="";) in the web content, it is not working as expected and the innerHTML is getting removed. We are taken to the first line of the code...

Service Provider (SP) initiated SLO when using OIDC (SaaS environment)

legacy Troubleshooting

Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution...

Blocking IPs in Liferay Cloud

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You do not want a specific IP (or a range of IP...

The liferay service can't connect to database after upgrading service image

legacy Troubleshooting

Issue After upgrading the liferay service image to version 4.0.4 or higher, Liferay DXP can no longer connect to the database service, showing errors when trying to connect to the database with the...

How to install a different version of Patching Tool?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes you need a different version of Patching...

Is it possible to stream the logs of the liferay service to Dynatrace?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to stream the logs of the liferay service...

Unable to initialize Elasticsearch cluster, health status is in RED

legacy Troubleshooting

Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status...

Service keeps on restarting

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...

"Unable to initialize Elasticsearch cluster" error occurs after installing a new Fix Pack

legacy Troubleshooting

Issue After installing a new Fix Pack on your current environment you might encounter the following errors in the logs due to Liferay Connector to Elasticsearch version update:...

Can I use Java 11 in Jenkins to build 7.2 projects?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay DXP 7.2 is compatible with JDK11, how can I have...

Commerce modules fail to deploy due following license expiration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue There has been a documented case where Commerce modules fail to...

Reactの使用

Official Documentation

Using React Build your own solutions using Liferay and React.

ファイルプレビューの制限の設定

Official Documentation

Configuring Limits for File Previews Liferay DXP 2024.Q1/Portal GA112 Users can preview certain documents (e.g. PDF or text files) in the Documents and Media application; however, previews can...

共有の有効化と構成

Official Documentation

Enabling and Configuring Sharing The Sharing configuration allows users to share files with each other. You can enable file sharing at the Global, Virtual Instance, and Site scopes. Sharing is...

公開と共有

Official Documentation

Publishing and Sharing

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