Site Search - Liferay Learn

Unable to search results which are greater than 10000

Issue The total number of count displayed in pagination is 10,000 due to which the assets present after 10,000 are not searchable. For Example: If there are 12,000 users in the portal, the users above 10,000...

Unable to resolve portal host java.net.UnknownHostException:[HOSTNAME] Name or service not known

legacy Troubleshooting

Issue When starting up the Tomcat server I get the following stacktrace: WARN [catalina-exec-15][PortalImpl:7173] Unable to resolve portal host java.net.UnknownHostException: [tomcat-host] Name or service not...

Cannot see calendar events after upgrade from 6.1 to DXP

legacy Troubleshooting

Issue After performing an upgrade from a Liferay 6.1 version to a DXP version, I cannot see the calendar events. Apparently the upgrade didn't handle them. Environment Portal 6.1 -> DXP Resolution There is s separate tool...

robots.txt is not updated despite being saved correctly in UI

legacy Troubleshooting

Issue Updating robots information for pages will show outdated information despite being saved correctly. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The value of host header in the request and the...

Overwrite Cache-Control header settings for resources in liferay-web.xml file

legacy Troubleshooting

Issue How can I overwrite the Cache-Control header settings for resources that are served via the /documents/ path? We have tried updating the lifery-web.xml to add a servlet filter for that url-pattern, but the...

Portal Activation Key Deployment Instructions: Using the .xml key file

legacy Troubleshooting

Resolution Clear the ${liferay.home}/data/license folder Start the application server Place the attached key xml file in the Liferay deploy directory (${auto.deploy.deploy.dir} , which...

Addressing Issues Caused by Using a Non-GMT user.timezone

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107540, title:...

Deploying and Managing SAML on Liferay DXP

legacy Troubleshooting

This troubleshooting guide is meant to supplement the existing SAML documentation. The information in this guide explains in more detail to demonstrate the most common use cases. ...

掲示板の本文に、画像をクリップボードから直接貼り付けたい

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: 掲示板の本文に、画像をクリップボードから直接貼り付けたい, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 60332, title: 掲示板の本文に、画像をクリップボードから直接貼り付けたい

エラー: User [userId] must have VIEW permission for... の発生例

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: エラー: User [userId] must have VIEW permission for... の発生例, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: ,...

リダイレクトの許可

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: リダイレクトの許可, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: リダイレクトの許可

お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112254, title: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。

ページコメントで画像の添付をしたいです。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ページコメントで画像の添付をしたいです。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107730, title: ページコメントで画像の添付をしたいです。

Piwikのトラッキングコードが期待通りに動作しない場合の対応

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Piwikのトラッキングコードが期待通りに動作しない場合の対応, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...

ユーザーグループにユーザーをアサイン後、そのユーザーのSSOログイン直前にアサインを外される

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ユーザーグループにユーザーをアサイン後、そのユーザーのSSOログイン直前にアサインを外される, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 128674, title:...

バックアップサービスをダウングレードした際の動作について

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: バックアップサービスをダウングレードした際の動作について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110344, title: バックアップサービスをダウングレードした際の動作について

表示言語の設定

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: 表示言語の設定, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: 表示言語の設定

Web Content Permission Change Starting With 6.2 SP9

legacy Troubleshooting

When updating to Liferay Portal 6.2 SP9 or a fix pack that that contains LPS-40597, web content assets that guest users used to be able to view will not be displayed. Steps to...

Dynatraceインスタンスとの接続が切断できません。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Dynatraceインスタンスとの接続が切断できません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110658, title: Dynatraceインスタンスとの接続が切断できません。

Liferay PaaSでのSAML証明書作成方法

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay PaaSでのSAML証明書作成方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 106395, title: Liferay PaaSでのSAML証明書作成方法

カテゴリナビゲーション機能の対象範囲として、個別にアセットパブリッシャーを選択したい。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: カテゴリナビゲーション機能の対象範囲として、個別にアセットパブリッシャーを選択したい。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95386, title:...

ドキュメントとメディアでテキストファイルのプレビューが文字化けします。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 96435, title: ドキュメントとメディアでテキストファイルのプレビューが文字化けします。

Fetch forms through API in Liferay DXP 7.1 and above

legacy Troubleshooting

Issue I would like to fetch forms with the DDLRecordSetLocalServiceUtil.getRecordSets(groupId) API call, but it only returns DDL records and not any forms. Environment DXP 7.1 - DXP 7.3 Resolution Since DXP...

Known Issue: Adjusting Calendar Notification Template fields to be greater than 75 characters results in “Portlet is temporarily unavailable" and JDBCExceptionReporter errors

legacy Troubleshooting

Issue When attempting to edit the fields for a calendar email notification template (such as the "From Name" and "From Address" in the "Invite Email" template), if the combined values of the two fields are too long...

"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup

legacy Troubleshooting

Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...

Requires 3.0 opt-in when customizing Control Panel

legacy Troubleshooting

Issue When deploying a module that customizes Control Panel, the changes don't take effect and I get: java.lang.UnsupportedOperationException: Requires 3.0 opt-in. Environment Liferay DXP 7.2 Resolution The...

NoClassDefFoundError when starting the nodes simultaneously

legacy Troubleshooting

Issue The following error is thrown when the nodes of the cluster are started simultaneously:...

Error during Liferay startup after updating a config or cfg configuration file in the osgi/configs folder

legacy Troubleshooting

Issue After editing a config or configuration file in the osgi/configs folder, there are unexpected errors during the startup process, that can prevent Liferay from starting correctly The errors detected in 7.2 Fixpack...

Exported Page Template SAVES Custom Fragment Configurations / Imported Page Template IGNORES Custom Fragment Configurations

legacy Troubleshooting

Issue Steps to Reproduce: Create a custom fragment with any type of configuration. (I've tested with "dataType": "int" and "type": "text"). Alternatively you can import the attached zip that includes a custom fragment....

Performance of the JSLoaderModulesServlet

legacy Troubleshooting

Issue Steps to Reproduce: Start a server With a navigator, open the dev-tools and look at the network tab, and load the home. Refresh the home. Actual Results: js_loader_modules file is never cached. Size: X KB...

${processor.processMax()} error message with a blank page

legacy Troubleshooting

Issue Opening different pages and menus on DXP 7.2 and above could result in an empty page showing the ${processor.processMax()} error message The solution only applies if you use the...

Obsolete CBC Ciphers (AES, ARIA, etc)

legacy Troubleshooting

Issue "Obsolete CBC Ciphers" warning message can appear during a security revision or in certain browsers. Environment Liferay DXP. Resolution The message points to a vulnerability related to the available cipher...

Performance issue: Liferay service getting restarted frequently

legacy Troubleshooting

Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...

Web Content Search shows all versions

legacy Troubleshooting

Issue Steps to reproduce: Create a web content Edit it a few times Search for it in the Web content search field Current behaviour: Every version of the web content is shown in the results Expected behaviour: Only the...

How can a URL be replaced or hidden on every site visit?

legacy Troubleshooting

Issue As a reverse proxy on the web server, whenever a user accesses a URL, the user is sent to the application server's IP address, which is visible on the site URL. Now, how can this URL be replaced by IP or...

Upgrading to 7.3+ fails due to a table not complying with the requirements of an external plugin

legacy Troubleshooting

Issue The upgrade process to Liferay DXP 7.3+ failed with the following Caused by: Caused by: java.sql.SQLException: The table does not comply with the requirements by an external plugin. Environment Liferay DXP...

Dependency manager sync timeout after waiting 60s

legacy Troubleshooting

Issue The following WARN can appear during the startup: WARN [http-nio-8080-exec-1][DependencyManagerSyncImpl:85] Dependency manager sync timeout after waiting 60s Environment Liferay DXP 7.2, 7.3 Resolution...

Unable to configure instances using portal-{WebID}.properties

legacy Troubleshooting

Issue Steps to Reproduce Add -Dcompany-id-properties=true to the JAVA_OPTS on $LIFERAY_HOME/tomcat/x.y.z-bin/setenv.sh; Add a file $LIFERAY_HOME/portal-test1.properties with the...

Table 'OA2Auths_OA2ScopeGrants' already exists

legacy Troubleshooting

Issue The following error occurs while upgrading a database to DXP 7.1 or higher Table 'OA2Auths_OA2ScopeGrants' already exists Environment Upgrading Portal 6.2 or DXP 7.0 -> DXP 7.1 or higher Resolution This...

Although I access DXP using https, CDN urls use http

legacy Troubleshooting

Issue If there is a load balancer in front of the DXP nodes responsible of the SSL offloading and the use of a CDN has been configured, when DXP is accessed using the https protocol, the content is downloaded from...

Why does my Liferay instance rejoin a cluster that it was previously a part of?

legacy Troubleshooting

Issue My Liferay instance was once a part of a cluster. Now I've separated it from the cluster, but the cluster keeps detecting the instance and re-adding it. I use TCPPING for both of my environments, but I've...

java.lang.IllegalArgumentException at jodd.asm5.ClassReader. when calling a remote JSON service

legacy Troubleshooting

Issue When we call a JSON remote service of a custom service builder entity, it doesn't work when it has parameters. For example if we define this service builder method: public Foo getFooById(long userId) { <code> } And...

Session unexpectedly lost in Google Chrome

legacy Troubleshooting

Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening...

Declarative Service Unsatisfied Component Checker Warning when upgrading from DXP 7.3 GA1 to Fix Pack 1

legacy Troubleshooting

Issue After installing Fix Pack 1 and running the upgrade tool, I get a warning about an unsatisfied component for analytics modules. The following warning shows up in the startup logs if I have...

Unable to add the token in Analytics Cloud configuration

legacy Troubleshooting

Issue Unable to add the token in Analytics Cloud configuration of Liferay DXP Instance Settings. The below errors are observed in the console 2021-05-09 12:14:26.660 ERROR [WebContainer : 189][PortletServlet:112]...

"invalid keyLength value" error in console at the time of login post upgrade from Liferay 6.1 to DXP 7.1

legacy Troubleshooting

Issue Post upgrade from Liferay 6.1 to DXP 7.1 user is unable to login and "invalid keyLength value" error observed in the server console. 2021-07-16 12:42:48.447 ERROR [http-nio-8080-exec-6][LoginMVCActionCommand:147]...

How do I disable the Trial license within a Liferay DXP image?

legacy Troubleshooting

Issue My Liferay Docker Image is giving a warning message that the Activation Key needs to be updated: ERROR [fileinstall-directory-watcher][LicenseManager:?] DXP Development license is expired We have noticed...

Session timeout problems in Azure related environments

legacy Troubleshooting

Issue OIDC and SAML2 connections with Azure-related services can experience session timeout related problems where the session expires before its intended lifetime. Environment Liferay DXP 7.2 Liferay DXP...

Liferay 6.2 upgrade stops at UpgradeDynamicDataMapping#upgradeXMLStorageAdapter step

legacy Troubleshooting

Issue The Liferay upgrade process hangs at one specific part for a longer period of time (several hours) com.liferay.dynamic.data.mapping.internal.upgrade.v1_0_0.UpgradeDynamicDataMapping#upgradeXMLStorageAdapter...

SSL protocol errors are observed in the browser while attempting to access Liferay at http://localhost:8080

legacy Troubleshooting

Issue This document will discuss some cases where SSL protocol errors are observed in the browser after opening the default address to the Liferay DXP instance (i.e., http://localhost:8080). This is especially true when...

Ext module is not deployed with the cloud deployment process

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...

Layout module upgrade fails with NoSuchGroupException when moving up to dxp-14 fix pack

legacy Troubleshooting

Issue After installing dxp-14 fix pack, start up fails due to the layout module upgrade failure. ERROR [main][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.layout.impl...

Accessing a Service Builder module from a Spring MVC portlet in Liferay DXP

legacy Troubleshooting

Issue When a Spring MVC portlet is trying to call a Service Builder service, there are java.lang.ClassCastExceptions in the logs. For example: ERROR [http-nio-8080-exec-5][DispatcherPortlet:428] Could not...

Empty string is considered as null in the parameter map

legacy Troubleshooting

Issue Is there any specific reason why the empty String in the parameter map is considered Null? Steps to Reproduce: Deploy the com.mycompany.my.icefaces.portlet. The portlet has a example <ace:datatable> with...

Special Characters are Escaped in Salesforce Chat

legacy Troubleshooting

Issue Special characters are escaped when using the Salesforce Snap-In Chat in Liferay. Environment Liferay DXP Resolution Since Salesforce Snap-In Chat is a third-party add on, and no core Liferay issue has been...

Startup errors after installing DXP 7.3 Fix Pack 2

legacy Troubleshooting

Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...

A servlet matching the filter (servlet.init.private=false)(servlet.type=friendly-url) is unavailable

legacy Troubleshooting

Issue The following WARN message is obtained during the portal startup: 2020-02-07 09:02:43.401 WARN [http-nio-9090-exec-7][PortalImpl:6752] javax.servlet.ServletException: A servlet matching the filter...

Schedulers are not initialized as intended in a clustered environment

legacy Troubleshooting

Issue In a clustered environment if we restart the nodes at the same time for a deployment, schedulers and information can be lost. Environment Liferay DXP 7.3 Resolution The issue described above is...

How to fix "Store is not available" exception when using Amazon S3 for Liferay DXP 7.2 Fix Pack 13?

legacy Troubleshooting

Issue When setting up or upgrading to Liferay DXP 7.2 Fix Pack 13, files in Documents and Media are not available and/or new files cannot be added and the below error occurs in the log: WARN...

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