Site Search - Liferay Learn

If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In...

Can not Edit Calendar Event When User Language and Portal Language Differ

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal...

Grey screen when accessing document in Liferay Sync

legacy Troubleshooting

If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....

Reordering Pages That Have Page Types That Are Links to Pages

legacy Troubleshooting

When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true...

Extra HTML tag in the Source Code in Web Content Articles

legacy Troubleshooting

This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...

Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher

legacy Troubleshooting

In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...

Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles...

NoSuchGroupException' Occurs When Deleting Deactivated Users

legacy Troubleshooting

When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException...

Troubleshooting Activation Key Issues

legacy Troubleshooting

For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders...

Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs

legacy Troubleshooting

Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known...

Internet Explorer 11 Memory Leaks

legacy Troubleshooting

Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge. As the browser memory usage of...

CKEditor Issues in Liferay Portlets

legacy Troubleshooting

Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within...

Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP

legacy Troubleshooting

Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish...

License fails to deploy due to permissioning

legacy Troubleshooting

One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms...

Unable to upload documents to Document Library from remote machine through web service larger than 3MB

legacy Troubleshooting

Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any...

Possible LDAP NullPointerExceptions

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Common Errors When Applying CSS in DXP 7.1

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...

Syncing between Servers with different groupIDs causes Liferay Sync to crash

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. After...

Virtual hosts error caused by search engine robots

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. During the...

WstxEOFException End of file exception errors while upgrading with SQL Server

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When...

Common Error With Staging or Export/Import Between Servers

legacy Troubleshooting

The article documents an error users may encounter when attempting to establish Remote Live Staging or when the export/import feature between two Liferay instances is used. It is mandatory to have exactly the same...

Globally Scoped Content Will Not Be Published nor Imported to Global Scope on Target Sites

legacy Troubleshooting

Under the following scenarios, globally scoped content is not published or imported to global scope on the target site when content refer to it get published or imported. While this may be an intended behavior, it...

Search filters not working properly in Portal 6.1 GA2

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When narrowing down search results using Liferay...

No Access to the Control Panel if Guest Site is Inactive

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents a known issue where...

Older Version of the JavaMelody Hook Prevents Creating Structured Web Content in Liferay Portal 6.2 SP13 and above

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article documents the solution to...

Unable to Publish Pages With Type 'Link to Page' When Page Versioning Is Enabled

legacy Troubleshooting

This article describes a known issue that makes it impossible to publish pages with "Link to Page" type, when Page Versioning is enabled. Steps to Reproduce Create a new Site. Activate Staging with Page Versioning...

Sync Unable to Connect to Upgraded Liferay Portal 6.2

legacy Troubleshooting

If a 6.1 portal is configured to work with Liferay Sync 1.2 or below, and then that portal is upgraded to Liferay 6.2 EE, Liferay Sync may not be able to connect to the portal. Resolution If you are experiencing...

PropertySettingJobFactory WARN Messages Appearing Within Clustered Environment

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Several...

SQL Errors in the Console When Re-ordering Site Pages on Oracle Database 12.1.0.2

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any...

Authentication Error When Logging In With Google Account

legacy Troubleshooting

This article documents an authentication error when attempting to log in to the portal instance using a google account. Listed below are the steps to resolve the issue or avoid it altogether. Resolution Error:...

JSP Compilation Errors when Deploying Liferay Portal 6.2 on Apache Tomcat 7.0.75 (Or Higher)

legacy Troubleshooting

This article documents a known issue when administrators deploy Liferay Portal 6.2 EE on Apache Tomcat 7.0.75 (or higher). An error will appear in the console (see truncated log below): An error occurred at line: [430]...

Unable to reindex the search as "Resource" option under Server Administration is blank

legacy Troubleshooting

Issue The "Resource" option (Control Panel → Configuration → Server Administration → Resource) is blank due to which "Execute Reindex all searches" is not possible and the below error is observed on the...

Why can default users access a Sites page on the Control Panel?

legacy Troubleshooting

Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

Preview is not generated for .pptx files in Document and Media

legacy Troubleshooting

Issue The preview is not getting generated for all the '.pptx' files in Document and Media Portlet whereas rest all type of files(.doc, .docx, .ppt, .pdf, etc) are previewable. Environment Liferay DXP...

Possible Mismatch Between the Real LDAP Import Time and Import Interval Set on Instance Settings after LPS-98420

legacy Troubleshooting

Issue After LPS-98420, there might be a mismatch between the real LDAP Import trigger time and Import Interval set on instance settings. For example: Set “System Settings -> LDAP -> Import Interval” to 2. Set “Instance...

LDAP users are unable to log in(Caused by: java.net.SocketException: Connection reset)

legacy Troubleshooting

Issue If the LDAP is configured and when the LDAP users are trying to log in, authentication fails and started getting the following error in the server console. ERROR...

How to resolve Dev Studio "Could not create DXP download token" installation errors

legacy Troubleshooting

Issue When trying to install Liferay Dev Studio, I get a UI error that states "Problem running post-install step. Installation may not complete correctly. Could not create DXP download token," and no files are...

Unable to handle SAML Request

legacy Troubleshooting

Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message in UI and in Server console. UI: "Unable to handle SAML Request" Server Console: ERROR...

Authentication through LDAP when SAML is enabled

legacy Troubleshooting

Issue Liferay has to authenticate the user through SAML as well as LDAP when SAML is enabled Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution Authenticating users from LDAP when the...

Liferay DXP does not start after configuring Elasticsearch connector to Remote Operation Mode

legacy Troubleshooting

Issue After configuring Liferay Elasticsearch connector in Remote operation mode and restarting the portal, if communication between Liferay and Elasticsearch fails, the portal becomes inaccessible and the...

Pagination not working

legacy Troubleshooting

Issue When Liferay is manually configured with JBoss. After searching for the results and clicking on the next page. The next page appears blank instead of showing the search results. Environment Liferay DXP 7.1 JBoss...

Cannot import .LAR due to missing languages

legacy Troubleshooting

Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

Kaleo Fork Causes Microsoft SQL Server Deadlock

legacy Troubleshooting

Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server...

Security Advisory for CVE-2019-2729 for Oracle WebLogic

legacy Troubleshooting

Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

Users are not visible until reindexing

legacy Troubleshooting

Issue As an administrator, if I start up a clean DXP bundle, my users are not available in Control Panel. Reproduction steps: 1) Startup a vanilla DXP. Make sure to have at least one (admin) user available on...

HTTP status 414" error may occur when performing a search using the search portlet

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Property com.liferay.portal.upload.UploadServletRequestImpl.max.size does not work in DXP 7.1

legacy Troubleshooting

Issue When I try to set the value in portal-ext.properties: com.liferay.portal.upload.UploadServletRequestImpl.max.size=1048576000, I receive the following error: "The file content_1309-20190510167.lar...

Patching a Slim Bundle

legacy Troubleshooting

Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...

Resolving errors when using Liferay JSON Web Service to do the searching

legacy Troubleshooting

Issue When invoking Liferay JSON Web Service to do the searching, you may encounter errors like the following: com.liferay.portal.kernel.dao.orm.ORMException: org.hibernate.exception.SQLGrammarException: could not execute...

LPKGVerifyException is reported when upgrading to LCS client 6.0.0

legacy Troubleshooting

Issue When upgrading to LCS client 6.0.0, the following error is reported: 12-Sep-2019 06:06:57.072 SEVERE [localhost-startStop-1] org.apache.catalina.core.StandardContext.listenerStart Exception sending context...

Search Result Widget does not populate Products associated with Category Content

legacy Troubleshooting

Issue When utilizing a Category Display Widget and Search Result Widget on a page in Commerce 2.0.1, navigating to a Commerce Category at the Site level should populate Products in the Search Results Widget (i.e....

Incorrect Metadata in Document & Media

legacy Troubleshooting

Issue While uploading a file with .pptx extension in Document and Media, the "Automatically Extracted Metadata" takes it as "Content Type application/zip". Environment Liferay DXP 7.0 Resolution The observed behavior...

About Friendly URLs for Web Content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Resources Importer runs twice and will not update all structures and templates

legacy Troubleshooting

Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...

Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0

legacy Troubleshooting

Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...