Site Search - Liferay Learn

AlloyEditor / CKEditor will not allow tags to surround other heading tags

Issue AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab: <a class="test"...

Due to missing references .LAR files cannot be imported

legacy Troubleshooting

Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Page Templates and Staging –> Page Versioning interconnected work with limitations.

legacy Troubleshooting

Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...

The dependency versions are not removed by Liferay Upgrade Planner

legacy Troubleshooting

Issue While upgrading code using Liferay Upgrade Planner, the dependency versions are not removed by Liferay Upgrade Planner after the step of "Remove Dependency Versions". Environment Liferay DXP 7.2 Liferay Dev Studio...

Unable to Submit Form through IE.

legacy Troubleshooting

Issue When submitting the form from IE browser the below error is received "The selected form no longer exists." Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue and fixed...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Gradle builds failing to complete

legacy Troubleshooting

Issue When using Gradle my builds are failing to complete Environment Liferay DXP 7.1 + Gradle ver. 4.10.2 Resolution Please try downgrading to Gradle ver. 3.5.1 and then repeating the full build process...

Conversion process fails in Adaptive Media

legacy Troubleshooting

Issue When I try to convert my images in Adaptive Media, the whole conversion process fails I see this message in the console: Caused by: java.lang.IllegalArgumentException: Unknown image type 0 at...

Change of context between themes is not working as expected

legacy Troubleshooting

Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...

Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2

legacy Troubleshooting

Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...

Asset Publisher does not display Web Content Article

legacy Troubleshooting

Issue After configuring Remote Elasticsearch (version 6.1.3) with Elasticsearch Connector 1.0.0, then the Web Content is not displayed in the Asset Publisher. Environment Liferay DXP 7.0 Elasticsearch 6.1.3 Resolution...

Unable to select other sites as scope in the Asset Publisher's configuration

legacy Troubleshooting

Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...

Search option is not visible under site membership using SOLR

legacy Troubleshooting

Issue After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue...

Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0

legacy Troubleshooting

Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...

When pasting a content into the Liferay editor, all the formatting is lost

legacy Troubleshooting

Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP...

Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower

legacy Troubleshooting

Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...

LCS Grace Period in a Containerized Environment

legacy Troubleshooting

Issue Once my LCS subscription expired, my containerized environment was disconnected immediately instead of entering the LCS grace period. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution...

LDAP Performance Issues after upgrading from 6.2 to 7.2

legacy Troubleshooting

Issue Seeing some slowness authenticating with LDAP after upgrading from 6.2 to 7.2. Environment DXP 7.2 [Upgraded from 6.2] Resolution Install Fix Pack 9 or a hotfix that includes LPS-122832 and run the upgrade process...

ClassCastException on com.liferay.frontend.theme.contributor.extender after installing a newer fix pack

legacy Troubleshooting

Issue After patching the environment with a newer fix pack, the below error may be encountered at server startup: ERROR [ServerService Thread Pool -- 68][ThemeContributorTopHeadDynamicInclude:93] bundle...

Embedded Language Selector with "Select Box" template throws "Uncaught TypeError: Cannot read property 'attr' of null" when switching language

legacy Troubleshooting

Issue When embedding the Language Selector in the theme or a layout template and setting it to have "Select Box" template in the portlet's Configuration settings, the below error will be thrown in the browser's...

Asset Publisher ordering breaks when switching to a non-default language

legacy Troubleshooting

Issue I created some Web Contents based on a Web Content Structure The structure has a Date field I have an Asset Publisher Widget on the page The Widget is configured to show Web Contents with the above structure...

"Error: Please enter a valid title." when creating or editing a web content

legacy Troubleshooting

Issue After updating to DXP 7.2 Fix Pack 7, we can't create or edit web content articles that default language is different than the site's language by enabling the "Changeable Default Language" in the...

Microsoft Office XML metadata are copied in CKEditor

legacy Troubleshooting

Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata...

How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content

legacy Troubleshooting

Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to...

Live site is not editable after Staging site was removed.

legacy Troubleshooting

Issue How to recover the default functions on the Live site if your remote Staging site was either deleted or not disabled correctly? Environment Liferay DXP 7.2 Resolution By running a groovy-script the...

ClassCastException when using Elasticsearch 7

legacy Troubleshooting

Issue After installing the Elasticsearch 7 plugin and connecting Liferay DXP to an Elasticsearch 7 server, errors like this are thrown on startup: ERROR...

Can not save a Form after adding a validation rule to a numeric field on a Form with a translation

legacy Troubleshooting

Issue In forms with a translation, if you add a Numeric field and add a validation rule to this field, you can not save the form. You will see the following message: Error: The validation expression () set...

Couldn't retrieve remote JWK set: Server returned HTTP response code: 401 error occurs when using OpenID Connect authentication with Oracle Identity Cloud Service

legacy Troubleshooting

Environment Liferay DXP 7.0-7.3 Oracle Identity Cloud Service OpenID Connect authentication enabled Symptom When OpenID Connect authentication is enabled in Liferay DXP and Oracle Identity Cloud Service (IDCS) is the...

Analytics Cloud Connector NullPointerException

legacy Troubleshooting

Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...

IE11 "unable to get property of 'selectors' of undefined or null reference" Errors

legacy Troubleshooting

Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is...

The "Private Pages" menu can not be removed even after removing all private pages

legacy Troubleshooting

Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...

How to search using JournalArticleLocalServiceUtil and sort by title?

legacy Troubleshooting

Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table...

Adaptive Media not applied on Content Pages

legacy Troubleshooting

Issue I noticed that Adaptive Media is not applied in fragments with an image. Add an image to the Documents and Media Library with a width above 600px Go to Control Panel→Configuration→Adaptive Media Add a new...

What if I cannot find a Fix Pack in Nexus BOM?

legacy Troubleshooting

Issue I opened the following link: Nexus BOM (Repository Manager) but I cannot find a certain fix pack. Environment DXP 7.0+ Resolution If you find that the Fix Pack is still not available a couple of days after its...

Gulp build task fails with: "Error: It's not clear which file to import for '@import ..."

legacy Troubleshooting

Issue After launching a gulp build task, the tool will encounter an error similar to the below: [15:14:33] 'build:compile-lib-sass' errored after 811 ms [15:14:33] Error in plugin 'gulp-sass' Message: ...

Backup service does not show on PRD environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking all the services available at the...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

Cannot login using OpenID Connect: Timeout error

legacy Troubleshooting

Issue In some cases, users are having problems with the integration with OpenID Connect, and they are unable to log in. The Liferay log returns the following error: ERROR...

Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...

Liferay PaaS - Liferay Service fails to start due to wrong Dynatrace credentials even if they are not set

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While starting the liferay service, the container will...

Why Are Announcements Visible to Everyone After Setting the Distribution Scope?

legacy Troubleshooting

Issue After setting the distributions scope in the Announcements Portlet, the announcements which it displays are now visible to all users and guests. I would like to restrict the announcements to the users...

Custom editor configuration is not applied to repeatable fields

legacy Troubleshooting

Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor",...

Javascript errors and disabled elements when editing or saving Web Contents

legacy Troubleshooting

Issue When editing or creating new web contents based on a custom structure, the information may be inconsistent, fields may be disabled and non editable, or related errors may be observed. This is an...

SharePoint Repository Location

legacy Troubleshooting

Issue Not able to find the SharePoint Repository Location Environment Liferay DXP 7.2 Resolution To use the Sharepoint the portal should be on fix-pack dxp-4 or above. Also, the Sharepoint plugin is required which can...

How to resolve a "Failed to define class from Service Module Loader" error

legacy Troubleshooting

Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

legacy Troubleshooting

Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...

SAML no longer working after upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay from Liferay DXP 7.0 to Liferay DXP 7.2, SAML is no longer working and users are no longer able to authenticate using SAML. It is possible that the following error will also appear in the...

Disable all locales that are not EN

legacy Troubleshooting

Issue Asset publishers are being translated to other languages than English which is the default and only one that is desired. For some reason due to the location of the IP/network or browser translation URLs are...

Site Facet is not working properly

legacy Troubleshooting

Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...

Unable to embed videos in Knowledge Base articles with the

Issue After publishing a new Knowledge Base article including a video embedded with the <video> HTML5 tag: <video controls="" height="240" width="320"><source...

Temp files in /tomcat/temp/liferay/s3 are kept for 7 days

legacy Troubleshooting

Issue Temp files are created in the /tomcat/temp/liferay/s3 directory when we upload documents These files are kept for 7 days, resulting in a lot of extra disk space being taken up Environment...

JournalArticle not properly indexed with 'Document contains at least one immense term' error

legacy Troubleshooting

Issue When attempting to perform a re-index, JournalArticle contents are not properly indexed due to an error similar to the following: For Solr: 2020-09-23 06:32:13 ERROR org.apache.solr.common.SolrException: Exception...

Missing reference errors during site import

legacy Troubleshooting

Issue Liferay currently only allows export of either Private or Public pages (and not both). When a site has a web content displayed on their public page with a link to a private page, or vice versa, while an...

Web Content Display portlet shows content for Guest even when permission is denied

legacy Troubleshooting

Issue When creating a new web content with permission set to denying access to it for Guests and adding it to a Web Content Display portlet which a Guest can see, the portlet shows the content regardless of the...

DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch...

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