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What is the significance of "Reset preview and thumbnail file for Documents and Media" option?
legacy How To
This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server Administration. On the Resources tab, find to the Clean Up Actions at the...
Installing Liferay Sync
legacy How To
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation regarding basic setup for Liferay Sync, the Liferay App that allows for the...
Liferay Activation Key Deployment Instructions (Table of Contents)
legacy How To
This article outlines the straightforward steps that are required to deploy your activation key for the Liferay Portal. Note that the instructions will vary depending on which version of Liferay you are using. Also note that If you encounter any problems along the way, we have created a...
Managing Organization Request Notifications
legacy How To
As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive notifications on the requests pertaining to that organization. This article...
Sorting Structures by Name
legacy How To
This article outlines how to display created web content structures alphabetically. Resolution Steps Open the portal-ext.properties file. Set journal.browse.by.structures.sorted.by.name to true Go to Site Administration > Content > Web Content and click the Add pull-down menu. Prior to...
Configuring reCAPTCHA v2 in Liferay Portal 6.2 EE
legacy How To
This article outlines how to configure reCAPTCHA version 2 in Liferay Portal 6.2.  Google is sunsetting reCAPTCHA v1 and as of March 2018 all v1 API calls will no longer work. In response to this "End of Life" announcement, Liferay Portal 6.2 EE has been updated in LPS-55941 (LPE-16253)...
Solr 3.5.0 setup guide
legacy How To
The following article outlines a step-by-step guide of connecting Liferay 6.2 EE to Solr 3.5.0 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported version of Solr 3 is version 3.5.0. Resolution You can follow the below steps to start Solr, Liferay 6.2...
Knowledge Base Search Operators
legacy How To
This article lists a few simple search operators that may be used to improve search results within the Liferay Support Knowledge Base. Resolution While the current search capabilities are generally adequate for finding sought-after content, some searches may benefit from the use of...
Setting Up Liferay Portal 6.2 on Tomcat 6
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article is on how...
Setting Up Liferay Portal 6.2 on JBoss 7.1.3.
legacy How To
This article contains a basic deployment of Liferay Portal 6.2 with JBoss 7.1.3. Keep in mind that this is just a basic setup and may have to be tweaked for specific environments. Resolution 1. Obtain a copy of: JBoss 7.1.3 liferay-portal-6.2.10.1-ee-ga1-20131126141110470.war...
Setting Up Liferay 6.2 on MySQL 5.5 With a Read/Write Database Split
legacy How To
This article describes how to set up a Liferay 6.2 bundle on MySQL 5.5 with a JNDI connection and a read/write split configuration.  Resolution 1. Unzip a fresh bundle. 2. Put these properties in your portal-ext.properties (use a fresh database):...
Setting Up Liferay Portal With Terracota
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article describes how to achieve integration between Terracotta and Liferay. Resolution In order to...
Setting Up Liferay Portal 6.2 on Weblogic 11g
legacy How To
This guide is to help the user set up WebLogic 11g (10.3.6). Resolution Obtain the required .jar files. Copy the serializer.jar and the xalan.jar from the [$build]/lib/portal. Obtain the Liferay Portal 6.2 EE .war file. Obtain the Liferay dependencies. Configure the portal-ext.properties...
Setting Up Liferay Portal 6.2 on GlassFish 4
legacy How To
This article documents how to install Liferay Portal 6.2 war on Oracle Glassfish 4. Resolution Required Files Download the GlassFish 4 server zip file; available on the GlassFish Server Open Source Edition 4.0 download page. Download the Liferay Portal 6.2 war available through Liferay's...
Setting Up Liferay 6.1 EE GA3 or 6.2 WAR on Tomcat 8
legacy How To
This article describes how to set up Liferay Portal 6.1 EE GA3 or 6.2 EE on Tomcat 8 Server. Resolution 1. Gather the Necessary Files Download and unzip the latest version of Tomcat 8. Download the most recent 6.1 EE GA3 SP5 war or Liferay 6.2 .war file Download the 6.1 EE GA3 or 6.2...
Exporting Web Content Does Not Include Past Versions
legacy How To
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the past versions of a web content article are not included in the exported LAR file. This is intended...
Liferay Service Packs
legacy How To
This article aims to clarify what a Service Pack is, and the two methods that may be used to achieve the latest Service Pack level. Resolution For most versions of the Liferay platform, a Service Pack (e.g. 6.2 EE SP5 and above) is simply the original, GA version of the Liferay platform...
Installing Liferay Portal 6.2+ EE Plugins Without Using Marketplace Portlet
legacy How To
How can users install plugins if they cannot use the marketplace portlet within the control panel of Liferay portal? Resolution The plugin would have to be downloaded as a file and deployed through the deploy directory of the Liferay application. Navigate to Liferay Marketplace. Find the...
Installing and Configuring Solr 4 in Liferay Portal 6.2
legacy How To
The following article outlines a step-by-step guide of connecting Liferay Portal 6.2 EE to Solr 4.3.1 for the purpose of testing. Please note that for Liferay Portal 6.2 EE, the supported versions of Solr 4 are versions 4.3.1 through 4.10.2. Resolution Follow the steps below to start...
Configuring Elasticsearch 6 With an OSGi Configuration File
legacy How To
This article documents an OSGI configuration file name change. This name change is the result of a known issue that Liferay platform users have experienced while using Elasticsearch 6 with their Liferay DXP 7.0 environment. Compatibility with Elasticsearch 6 has been introduced for...
Including Patching Tool Info With a Help Center Ticket
legacy How To
In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture a list of the patches installed in your environment. The patch...
Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet
legacy How To
This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user (regardless of role - Administrator or Power User) can edit any field in the My Account portlet. This...
Downloading the Source Code for Plugins in Liferay Marketplace
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are looking for the source code for a plugin that you have downloaded from tLiferay Marketplace, you can...
Creating a Folder for a Specific Team
legacy How To
With the advent of teams in Liferay Portal, the portal administrator now has greater flexibility in managing site membership. This article outlines a method for creating a set of documents for use by a specific team. Resolution Here is a quick demo on how to achieve this from a plain...
Staging Basics and FAQ
legacy How To
Here at Liferay, we want to help you complete your project in an efficient and timely manner. So we compiled a list of strategies to avoid some issues when using the Staging feature. Feel free to use this resource as a guideline to assist you in getting the most out of Staging, whether...
Restoring Testing Environment to Match the Production Environment
legacy How To
Often times, you will need to change your testing environment to be the same as your production environment for your Liferay Portal. The following article outlines some guidelines for restoring your testing environment to match the production environment in a successful manner. Please...
Using the Patching Tool With Websphere
legacy How To
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in Websphere, but in both ways it is very important that Websphere, along with any nodes in a cluster, is shut...
Using a Custom Theme for Account Verification and Default Landing and Logout Pages
legacy How To
Liferay Portal users often deploy a custom theme and want to use this custom theme as the background instead of the default Liferay classic theme. This article describes how the custom theme can be used multiple places in the portal including the account verification, default landing and...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include the source code. This option is available for Patching Tool v. 19 - v....
Staging in Liferay Portal 6.2
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article outlines a...
Using CMIS Hooks
legacy How To
Liferay Portal 6.1 introduced the ability to mount multiple repositories into the Documents and Media portlet (previously named the Document Library portlet). One of the protocols it uses to mount third-party repositories is CMIS 1.0. This knowledge base article will show how to add...
AntiSamy Portlet Removes HTML Target Attributes
legacy How To
The AntiSamy portlet is meant to prevent XSS type attacks. One side effect however is that if an HTML target is used, then the portlet will remove it upon publishing the content. Steps to Reproduce Create Web Content Embed a link with a target of _blank For example:link2 Publish the...
Social Office Setup Guide
legacy How To
This article describes how to get a Social Office instance up and running for the Liferay Portal. Resolution Activation key In order to use Social Office EE, users will require an activation key. Users can check if they have one by going to liferay.com > Account > License > App. If there...
Setup Guide for Liferay and WSO2 Identity Server SAML Integration
legacy How To
This guide shows you how to integrate Liferay Portal with WSO2's Identity Server. These are the basic settings with the goal of setting the user on the right track. Resolution Install, Start and Setup WSO2 Download the binary package here: WSO2 Identity Server. You will need to register...
Setting Up Liferay Portal on JBoss EAP 5.2
legacy How To
This article is on how to deploy Liferay Portal on JBoss EAP 5.2. Resolution First Steps Liferay Home, by default, is one folder above JBoss EAP 5.2’s install location. Download and install JBoss EAP 5.2 into your preferred directory. This directory is referred to...
Setting Up a SharePoint Repository With Liferay Portal
legacy How To
This article describes how to set up a SharePoint repository to be used with the Documents and Media portlet of Liferay Portal. For versions of the SharePoint Connector Application prior to version 2.0.5, the sections for Example Repository Setup: Sharepoint from our Using External...
Setting Up Liferay Portal War on Tomcat 7
legacy How To
This article documents how to set up Liferay Portal using a war on Tomcat 7. Resolution 1. Gather the Necessary Files Download and unzip the most recent supported version of Tomcat 7. Download the most recent Liferay WAR, source code, and dependencies. 2. Dependency Jars Create a folder...
Setting Up Liferay Portal on Websphere 8
legacy How To
This article documents how to deploy Liferay Portal on WebSphere 8. Resolution Before making any changes to the WebSphere application server, stop the server first. Failure to do so can cause errors. The latest versions of Liferay Portal—from 6.1 onward—allows hot deploys in WebSphere....
Setting Up Liferay Portal on Websphere 7
legacy How To
This article is on how to deploy Liferay Portal on WebSphere 7 Resolution Before making any changes to the Websphere application server, stop the server first! Failure to do so can cause errors. The latest versions of Liferay Portal from 6.1 onwards allows hot deploys in Websphere. To...
Setting Up Clustering Liferay Portal on Azure
legacy How To
This article details what is needed to setup Liferay on the Microsoft Azure cloud Virtual Machine Setup Azure manages all instances as Virtual Machines. Create a new instance in the Azure Dashboard and follow the prompts to setup all the components. Some key parts: Setup a virtual...
Setting Up an Alfresco Repository
legacy How To
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber.  This article explains...
Setting the Default Landing Page in Liferay Portal
legacy How To
Users have the ability to set different default home, default landing pages, and default logout landing pages. There are two places where users can make these changes; in the portal-ext.properties, and in the Control Panel interface. This article describes how to set the default landing...
Setting Up a Nuxeo Repository
legacy How To
This article explains the basic steps to setup Nuxeo and to add a Nuxeo repository in the Documents and Media portlet. Resolution The following steps use Nuxeo 5.4.2. Start an existing Nuxeo VM. In the VM, if Nuxeo is not started, go to Start > Programs > Nuxeo DM > Nuxeo DM to start it....
Setting Up a Documentum Repository
legacy How To
This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the installation and deployment of the Documentum Connector EE hook. It can be obtained through Liferay...
Removing Default Document Types and Page Templates
legacy How To
Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those...
Removing Older Versions of a Portlet When Deploying a Newer Version
legacy How To
This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this configuration: # Set this to true to undeploy a plugin before deploying a...
Verifying Section 508 Compliance for Liferay Portal
legacy How To
The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and information technology developed, procured, maintained, or used...
Remote Staging Setup for Liferay Portal and DXP
legacy How To
This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will see many changes and functionality from previous versions....
Providing User Data in SAML AuthnResponse Packets
legacy How To
SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response packets. The configuration will be done through portal-ext.properties. Affected Products Liferay Connector...
Patching a Liferay Cluster With No Down Time
legacy How To
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...
Liferay's Clustering API
legacy How To
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
CKEditor Missing Buttons When Page is Not Maximized
legacy How To
If the window size of the browser is not fully maximized, the CKEditor will not display all the buttons as when the browser is maximized. Resolution This behavior is a new feature implemented in Liferay Portal EE 6.2 to support mobile display. Since there are so many mobile devices being...
Importing Contact and Custom Field Mappings From LDAP
legacy How To
In some environments it may be desirable to import a user's contact information from an LDAP server. This article explains how to import custom mappings as well as contact mappings from a Microsoft Active Directory LDAP server using the following properties: ldap.contact.mappings.0=...
Hiding or Restricting Access to Out-of-the-Box Liferay Portlets From Non-Administrator Users
legacy How To
This article describes one method for how to restrict which users can add out-of-the-box (OOTB) portlets to pages. Resolution One option for limiting permissions to add OOTB Portlets to pages would be to limit the Add to Page permissions on the Liferay Portlets via the portlet-custom.xml...
Granting Specific Roles to be Associated With a User at Creation
legacy How To
In some environments, every user that is created needs to be associated with a specific role. Instead of manually associating the role to every user by editing them after the user is created, there is a set of portal.properties that we can set so that all users created in the portal will...
Getting Started With Liferay Maven SDK
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In this article we'll start by creating a new parent project for your plugins and add a portlet project to it. You...
Disabling the Change Password Request When Users First Log In to Liferay
legacy How To
When a user first logs in to the Liferay Portal 6.1 EE, they are immediately prompted to change their password. Resolution While this request is the default setting, the setting can be changed via the control panel. Navigate to Control Panel > Password Policies In the Default Password...
How to resolve Document Library PDF previews taking up more disk space than the original files
legacy How To
Issue While examining our document library in a file system, we saw that the storage being used for preview files are taking up three times the amount of disk space as the storage for the original files uploaded to documents and media, leading to disk space usage issues. In particular,...
How to check Bootstrap version under DXP?
legacy How To
Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console Insert the following line to console...
Disabling the password reminder questions on the users first login
legacy How To
Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties: users.reminder.queries.enabled=false Restart the application Additional...

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