Configuring Authentication Types
Users can be configured to log in using one of three authentication types:
| Authentication Type | Description | Used by Default? | 
|---|---|---|
| Screen Name | Determined by administrator or user at account creation | No | 
| Email Address | Determined by administrator or user at account creation | Yes | 
| User ID | Automatically generated when the account is created | No | 
Only one authentication type can be used at a time.
Regardless of the authentication type, users must always enter a password. You can create Password Policies to define password length, password format, expiration periods, and more.
Authentication Type can be configured through the Control Panel or a properties file.
Configuring Authentication Type Through the Control Panel
- 
Navigate to the Control Panel. 
- 
Click Configuration → Instance Settings → Platform → User Authentication. 
- 
Choose an option under the How do users authenticate? selector.  
Configuring Authentication Type Using Properties
To use the portal-ext.properties file, paste in the below properties and uncomment the desired authentication type:
company.security.auth.type=emailAddress
#company.security.auth.type=screenName
#company.security.auth.type=userId