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Publicado Jul. 25, 2002

How Can I Include Both AND and OR Variables in User Segments?

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Madeleine Clay

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Issue

  • I would like to create User Segments which include some roles and exclude others. For example, I would like a segment which includes either roles X or Y, but not roles A, B or C. In order to do this, I need to be able to set both AND and OR variables in the same segment.

Environment

  • DXP 7.2
  • DXP 7.3

Resolution

  • Currently, AND/OR variables are tied so that all the variables in Segments must be set either to AND or to OR, rather than any combination of the two
  • This is intentional behavior based on LPS-95669, because multiple interpretations of AND/OR combinations are possible, for example (role A AND role B) OR role C has a different meaning than role A AND (role B OR role C), and there is currently no way to differentiate these interpretations in Segments.

Additional Information

  • A feature request for more robust logic in Segments which allows for the inclusion of both AND and OR variables has been created, and its progress can be followed at LPS-122717. Voting for this feature request will increase its visibility.
  • How to create User Segments
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