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Cannot display user input field value in Web Content templates

Issue When using getData in Web Content template (see example code below), the field reference is displayed instead of the user input field value. (Output: 'Option92682299' is displayed instead of user input value "Test...

How can I include my JSP in a Liferay Blade Servlet?

legacy Troubleshooting

Issue I'd like to include a JSP in the doGet method of my Servlet plugin. The following gives NullPointerException: this.getServletContext().getRequestDispatcher("index.jsp").include(httpServletRequest,...

No page can be displayed due to "Unsupported template" errors

legacy Troubleshooting

Issue DXP may not be able to display any portal pages due to HTTP 500 status as well as showing this error on the interface: An unexpected system error occurred. Unsupported template manager ftl and this one in...

Authorization and Javascript recovery from the backend

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Limitation: Audience Targeting User Segment Cannot Use Physical Screen Size MDR

legacy Troubleshooting

This article documents a limitation when viewing content based on a User Segment in the Audience Targeting app that uses the Physical Screen Size attributes as a Mobile Device Rule. It was discovered that users could...

How to delete the web content in a bulk inside a folder via groovy script?

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: How to delete the web content in a bulk inside a folder via groovy script?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 79625, title: Groovy...

JavaScript Minifier does not shorten variable/parameter names

legacy

, knowledgeArticleType: reference, legacy: true, name: JavaScript Minifier does not shorten variable/parameter names, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 50685, title: JavaScript Minifier...

How to get a Site's custom field value with Freemarker on DXP 7.2?

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: How to get a Site's custom field value with Freemarker on DXP 7.2?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 34906, title: DXP...

Color is not defined in JS when adding a new document

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Color is not defined in JS when adding a new document, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 14117, title:...

Adding of Two Numbers in FreeMarker Template

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Adding of Two Numbers in FreeMarker Template, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 8931, title: FreeMarkerテンプレートで2つの数字の足し算をする。

How to develop an asynchronous portlet in DXP?

legacy

, knowledgeArticleType: howTo, legacy: true, name: How to develop an asynchronous portlet in DXP?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 19982, title: DXPで非同期ポートレットを開発するには？

How do I update my custom theme so that it uses Bootstrap v. 4.3.1?

legacy

, knowledgeArticleType: howTo, legacy: true, name: How do I update my custom theme so that it uses Bootstrap v. 4.3.1?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 13438, title: Bootstrap...

Product Navigation Menu will not close upon Sign Out

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Product Navigation Menu will not close upon Sign Out, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 12688, title:...

Only one soy-portlet work on the same page

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Only one soy-portlet work on the same page, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 29014, title: 同じページで機能するsoy-portletは1つだけです

Soy Portlet uncaught type errors

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Soy Portlet uncaught type errors, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 29014, title: Soy ポートレットでタイプエラーがキャッチされない

How do I replicate the Classic theme's Search box in a custom theme?

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: How do I replicate the Classic theme's Search box in a custom theme?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 35928, title: ...

A comma gets appended in SEO's Meta keyword

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: A comma gets appended in SEO's Meta keyword, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 17694, title: SEOのMetaキーワードにカンマが付加される

Keeping toast success/error messages visible until user acknowledgement

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Keeping toast success/error messages visible until user acknowledgement, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 11025, title:...

Custom portlet with ICEfaces integration stops working in DXP Fix Pack de-33

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: Custom portlet with ICEfaces integration stops working in DXP Fix Pack de-33, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 2768, title:...

The "Menu Display" text appears in the Navigation Menu widget

Troubleshooting

Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...

Uncaught TypeError: Liferay.Notification is not a constructor

Troubleshooting

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...

Monotype Font Licensing

Issue Usage of Monotype fonts require a license If a user does not have the Monotype font license, is it necessary to remove references to Monotype font throughout the portal? Environment Liferay DXP 7.4 Resolution...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...

How to approach creating a MessageListener to verify a Publish while using Publications?

legacy How To

Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...

How to use JQuery client extension?

legacy How To

Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...

Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder

legacy Troubleshooting

Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...

Images viewed by guest users should not be searchable in the search results to guest users

legacy How To

Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...

How to Compare Between Versions When Using Workflow

Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...

Client Extensions Not Visible After Deployment in SaaS

legacy Troubleshooting

Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...

Modified date not match the author of a web content, document or any other asset.

legacy

Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...

I can select a Display Date in the past for a Web Content

legacy How To

Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....

Is it possible to create Style Books directly from a Client Extension?

legacy

Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...

Multilingual PDF search indexing fails with web content

legacy

Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...

Asset Publisher Subscriptions Only Trigger Email for New Assets

legacy

Issue When using the Asset Publisher with subscriptions enabled, email notifications are only sent when a new asset is added to the selection. Updating an existing asset's content does not trigger a new notification....

Updates are not visible without a page refresh

legacy Troubleshooting

Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the...

"HTTP Status 400 – Bad Request" error occured when Updating Blogs' Custom Friendly URL

legacy Troubleshooting

Issue While updating the "Blogs" custom-friendly URL from "/liferay-blog" to "test-blogs/liferay-blogs," an HTTP Status 400 - Bad Request error appears on the UI. (A video demonstrating the issue has been attached.)...

How to create Charts in Quarterly Versions

legacy How To

Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you...

Can I change the Article ID after disabling Autogeneration of IDs for Journal Articles?

legacy

Issue When I change the ID of a previously created Web Content, after Publishing, the ID does not change. I have System settings → Web Content → Administration → Journal Article Force Autogenerate ID disabled...

Why doesn't the database's "userId_" update within the PLOEntry table with the ID of the last user to edit?

legacy

Issue We've found that when updating any Liferay Language Override key-value, the PLOEntry table within the database is not being updated with the ID of the last user to edit. It is our understanding that the table...

Locating Default Asset Publisher Templates

legacy

Issue Where can I find the default display templates used by the Asset Publisher? Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay DXP 7.4+ Resolution The templates are located in...

Browser Back Button Issue with Multiple Asset Publishers

legacy Troubleshooting

Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...

Web Content Display scope site selector

legacy How To

Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...

Unable to redeploy a module

legacy How To

Issue After deploying a module and removing it via UI or tomcat bundle, it doesn't redeploy successfully. It gets stuck in a "Processing" stage. Environment Quarterly Release DXP 7.4+ Resolution This is the expected...

Can we filter users and child organisations separately in a parent organisation view?

legacy

Issue Currently, when viewing users and child organisations assigned to a parent organisation, both entities appear in a unified list. This prevents users from viewing only child organisations or only users in a...

Can we get the Info panel visible in search results when selecting a specific Web Content?

legacy

Issue When you go to Web Content, the Info Panel is visible on the top right corner. It is also visible when you select a specific Web Content and gives you valuable information. However, when you perform a search, the...

Third-party translation engine: is it possible to generate translations tailored to a specific brand tone?

legacy

Issue If using a third-party translation engine, does Liferay provide options to generate translations tailored to a specific brand tone? Environment Liferay DXP 7.4+ Liferay Quarterly Release Resolution Currently,...

Is auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title, description) supported?

legacy

Issue While Liferay provides the option to add translations for Content Pages, does it support auto-generating translations for widget pages, particularly for SEO metadata fields (e.g., keywords, HTML title,...

Third-party translation engine: is it possible to configure banned/blacklisted words?

legacy

Issue If using a third-party translation engine, does Liferay provide options to configure banned/blacklisted words to ensure they are excluded from generated translations across multiple languages? Environment Liferay...

JavaScript URLs are not updating when Staging is enabled

legacy How To

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...

How to add application/ld+json in specific page

legacy How To

Issue The user wants to add an application/Id+json script on a specific page. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a fragment from Design -> Fragments Paste the below script, just for...

Unable to display icons in Table View

legacy How To

Issue I'm unable to display any icons next to each title in my Table View. Environment Liferay DXP 7.4 Resolution Since this method was deprecated in Liferay DXP 7.0, please consider the following alternatives:...

When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it

legacy

Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...

CKEditor Upgrade to version 5

legacy

Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...

Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims

legacy Troubleshooting

Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....

Embedding videos using basic web content

legacy Troubleshooting

Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated...

Paginator is not showing intermediate pages in mobile render

legacy Troubleshooting

Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...

Issue with Asset Publisher Pagination

legacy Troubleshooting

Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and...

Is there a way for users to visit our site using a custom domain without the search engines show the contents with the link?

legacy How To

Issue The following article suggests that we cannot remove the default domains: https://help.liferay.com/hc/en-us/articles/21806552291981-Is-it-possible-to-remove-the-default-domains-lfr-cloud-in-Liferay-PaaS, but we...

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