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Uploading an image to a form using the 'Web Content Images' option fails

Issue Users are unable to upload a new image using the option Web Content Images. Steps to reproduce 1) Log in as the admin user. 2) Navigate to Content & Data > Forms > Create a new Form with an Image element > Publish. 3) Navigate to Site > Add a Form Widget > Display the Form created...

web.server.host property with multiple Liferay instances

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Issue Which entry should be added to the web.server.host property in case there are multiple instances added on a single Liferay portal. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In case there are multiple instances/ virtual hosts added over a...

After editing them and restarting the server, default vocabularies are duplicated

legacy Troubleshooting

Issue Stage and Topic vocabularies recreate again in the global site Steps to reproduce: 1) Navigate to the Global site 2) Assert that Topic, Stage, and Audience vocabularies have been created 3) Control Panel > Instance Settings > Localization (Change the default language, for example,...

Categorization of 'Blogs' is not working

legacy Troubleshooting

Issue When creating blogs, tags and categories do not appear. Steps to reproduce: 1. Navigate to left side menu of Site -> Categorization -> Tags 2. Create 2-3 tags and category 3. Place the following properties in portal-ext.properties file jsonws.web.service.paths.includes=...

Fragment should be accessible with its original name

legacy Troubleshooting

Issue The export/import of content pages with references to fragments in global is currently limited (using LARs). Steps to reproduce: 1) Navigate to the Global site 2) Create a new collection and a new Fragment in it 3) Export the Collection(LAR export) 4) Create a new site and a new...

Design > Fragments should allow resizing of HTML, CSS, and JavaScript boxes

legacy

Issue The HTML does not wrap, the boxes cannot be resized, and it is difficult to read longer HTML lines. Steps to reproduce: 1) Login as an 'Admin' user 2) Navigate to Design -> Fragments 3) Edit any Fragment by clicking on the kebab menu 4) Under the Code tab the HTML, CSS, and...

Not Able to Preview PDF Document in Recycle Bin

legacy Troubleshooting

Issue After a PDF document is moved to the Recycle Bin, it cannot be previewed. Steps to Reproduce Open Menu > Content & Data > Documents & Media Upload a pdf and publish Click 3-dot menu next to the pdf > Move to Recycle Bin Open Menu > Recycle Bin Click on the pdf file name Observe...

Unable to view uploaded video in blogs

legacy Troubleshooting

Issue It is not feasible to use uploaded videos in blogs via the content option. Videos, on the other hand, can be seen properly uploaded in the documents and media section, so these videos should be present here so that users can select them from this option. Environment Liferay DXP...

Edit an uploaded image for a web content field

legacy How To

Issue A web content structure can include an Image or a Documents and Media field. When editing such a web content you can upload a new image for that field. Is it possible to edit (crop, apply a filter, etc) the image when uploading it? Environment Liferay DXP 7.2, 7.3, 7.4 Resolution...

Cannot change the HTML WYSIWYG editor in webcontent or document types

legacy

Issue In DXP 7.4, we want to change the HTML WYSIWYG editor in web content and documents and media types from CKEditor to AlloyEditor. When we try to change it using the following portal-ext.properties property, the editor is not changed:...

Embed Internal Videos in Knowledge Base Articles

legacy Troubleshooting

Issue The video button the editor for Knowledge Base Articles does not allow for connecting to videos that are uploaded to Documents and Media Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay DXP 7.4 To embed videos in Knowledge Base articles, ffmpeg transformation will...

Search result is not appearing for web content when switching to card view

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Create a new basic web content. 3. Search the created web content in the search bar. 4. Now, switch the Display Style to Card view. Expected Behavior: The searched web content must be visible in the search result. Actual Behavior: The...

Questions widget's My Subscription tab incorrectly displays message board subscriptions

legacy Troubleshooting

Issue All message board subscriptions are shown in the Questions widget "My Subscriptions" tab and are listed as "Questions" even though some are not marked as Questions in Message Boards. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Only message board entries marked as...

If a drop zone is inserted between 2 others with existing fragments placed, the drop zone content is shifted

legacy How To

Issue A fragment is created with multiple drop zones and some other fragments are placed onto these zones. <div class="fragment_1"> <h1> Drop Zone 1 </h1> <lfr-drop-zone id="drop-zone-1"></lfr-drop-zone> <h1> Drop Zone 2 </h1> <lfr-drop-zone id="drop-zone-2"></lfr-drop-zone> </div> If...

Disable Personal Information Fields in User Account Settings

legacy How To

Issue I would like to disable personal information fields in user account settings to prevent users from editing their names, screennames and other such personal information. Environment DXP 7.3 Resolution Add the following lines to the portal-ext.properties file:...

How to retrieve the layouts where a web content is displayed

legacy

Issue How to determine what page a web content is displayed on. Resolution Best approach is to use the methods of the API provided by com.liferay.journal.service.JournalContentSearchLocalServiceUtil , content:...

Problems with Images in WebContent Structures

legacy Troubleshooting

Issue 1. Use a vanilla 7.1 with dxp-2. 2. Enable local staging for a new site. 3. In the staging site create a web content Structure and add a field of type Image and set the field as "Required". 4. Create a new web content with the structure. 5. Insert test data and in the "image...

I want to dynamically set the "initial value" property of web content structure and date type.

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I want to place a date type item in the structure and set the initial...

What to do when prompted with the warning message "This field is required" on a Text Field element of a Form after auto-fill is used?

legacy Troubleshooting

Issue After I filled the Form with AutoFill for the required fields, a warning message states "this field is required" on the Form. Even when I attempt to submit the Form or the warning message is still present. Environment DXP 7.2 DXP 7.3 Resolution This was...

How to create a fragment with a removable image

How To

Issue Is it possible to create a reusable fragment with different elements like the "Card Fragment" (headings, image, paragraph, button), but create it in such a way that there is a placeholder image that an end-user can change or remove? Environment Liferay DXP 7.4 Resolution While the...

Cannot Add Captions To Images in Alloy Editor

legacy How To

This article includes a link to third-party documentation and third party resources are not supported or maintained by Liferay, so should be used at your team’s discretion. Issue AlloyEditor is the default blog WYSIWYG editor in DXP 7.3, and seems to be missing a feature to add captions...

Number items to display is wrong after migration

legacy Troubleshooting

Issue After the migration from Liferay 6.2 to DXP, some Asset Publishers have the wrong 'Number items to display' In Portal 6.2, Number items to display is saved in a pageDelta property inside a portlet preference XML. In DXP, this property is now called delta After the migration, the...

Language override - the global key does not get overwritten

legacy Troubleshooting

Issue Language hook does not rewrite the 'Mine' key in the Filter and Order menu. Environment DXP 7.1 Resolution To solve this, follow this article:...

Display Page Template and Pages Navigation not showing for Private site

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Issue Pages created from a Display Page Template are not showing in the Site Navigation menu on a Private site. Environment DXP 7.2 Resolution It is expected that the navigation menu display a different hierarchy in private pages versus public pages. Additional Information When on a...

'TemplateNode cannot be cast to java.lang.String' error when using certain words in structures

legacy

Issue We have a structure that has a field called 'type' and being referenced in the advanced settings When we try to preview it, we get the above-mentioned exception in our logs Environment Liferay DXP 7.4 Resolution The current behavior is expected, since there are certain keywords...

After upgrading to DXP 7.4 the tags and categories are not accessible and 403 forbidden errors appear in the JS console.

Troubleshooting

Issue I cannot access the categories and tags after upgrading to DXP 7.4. The category selection disappeared from the web content admin. When I try to use the categories I receive 403 forbidden JS console errors. Environment Liferay DXP 7.4 Resolution This is a known issue and is...

Language override is missing the Export-Import

legacy Troubleshooting

Issue We would like to use the Export-Import feature for our translations at Control Panel → Language override but we cannot find it. Environment DXP 7.4 Update 1-15 Resolution This feature has been available since Update 16, based on LPS-146944. Please upgrade to that or a later patch...

Look & Feel Configuration popup displays error upon saving when using HTTP2

legacy Troubleshooting

Issue Look & Feel Configuration popup displays below error upon saving when using HTTP2: Your settings could not be saved Steps to reproduce: Configure the App server to work with HTTP/2. Open the Look & Feel configuration of any portlet, make some changes and save it. Expected Behavior:...

There is no length restriction on the Name and Description of Web Content template

legacy Troubleshooting

Issue Name and Description don't have a length restriction Steps to reproduce: 1) Navigate to Content&Data> Web Content> Templates 2) Create a new Template Observed Behavior: Name and Description don't have length restrictions. Expected Behavior: Name and Description should have length...

The preview component of the Info Panel shows a broken image preview

legacy Troubleshooting

Issue Invalid preview for non-image files in Info Panel Steps to reproduce: 1) Upload a non-image file to Documents and Media, such as; a PDF file 2) Navigate to the Content Dashboard in Menu > Applications 3) Click the info icon in the row of the uploaded file (appears on hover)...

When a file is not uploaded, the upload field throws a validation error, even if it is not required

legacy Troubleshooting

Issue The form is not submitted correctly Steps to reproduce: 1) Create an object with the text field required 2) Create an object with an upload field NOT REQUIRED 3) Create a new content page 4) Add a Form container 4.a) Map it to the object created before 5) Add a text field 5.a) Map...

Custom field values are not saving for Document Folder

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Log in as admin. 3. Navigate to Custom Fields under configuration. 4. Select 'Documents Folder'. 5. Create a new custom field for the document folder. 6. Click on the "+" icon. Select 'Text Area' and give any name in the field. 7....

Number of categories limited to 150 by default

legacy How To

Issue In Liferay 7.4 the maximum number of categories per vocabulary has been limited to 150 by default, because of performance issues. This was implemented in LPS-118305 Environment Liferay 7.4 Resolution A new configuration has been added so that the users can limit the number of...

Workflow task notification is not showing the changes with respect to expire date/display date

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Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Log in as admin. 3. Enable Single Approver Workflow for Web Contents. 4. Create a new web content article. 5. Edit the Article and change the Expire Date. 6. Send the modification for Review. 7. Assign the Workflow task to yourself....

Video added in fragment not autoplaying on first page load

legacy Troubleshooting

Issue A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows: Muted: false Autoplay: true Is not autoplaying on first page load/with unauthenticated users. Once you interact with the page (by logging in or clicking on...

Changing the Master Template leads to Error: Your request failed to complete.

legacy Troubleshooting

Issue Changing the master template triggers: “Error: Your request failed to complete.” Error trying to assign an alternate master template to a web content article. Environment DXP 7.4 Resolution This can happen when assigning an alternate master template to an existing web content...

Style Book cannot be created or updated after upgrading to Update 4

legacy Troubleshooting

Issue I get the following error message when a new Style Book is created or an existing one is edited: ERROR [http-nio-8080-exec-6][JDBCExceptionReporter:234] Batch entry 0 insert into StyleBookEntryVersion (mvccVersion, ctCollectionId, version, uuid_, styleBookEntryId, groupId,...

How to read translations from resource bundles by providing the language keys.

How To

Issue I would like to read translations from resource bundles by providing the language keys. Environment Liferay DXP 7.4 Resolution You can read translations from resource bundles by providing the language keys by utilizing languateUtil variable injected into freemarker templates. The...

Customize widget appearance when using Liferay's sharing URL

legacy Troubleshooting

Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as expected. Why and how to change it? Environment Liferay Portal and Liferay...

How to access User object when overriding user-portrait taglib

legacy How To

Issue In Liferay Portal 6.x we made use of user-display taglib in order to show current user's image on screen. However, in Liferay DXP 7.x we are using user-portrait taglib, which actually includes a page.jsp.readme file in order to help being overriden. How can we access User object...

Avoid storing cookies generated by Google Analytics

legacy How To

Issue When Google Analytics is enabled in Liferay cookies like _gid and _ga are stored in browser session. How can we avoid storing these cookies? Environment Liferay DXP (any version) Resolution In 2024.Q1, Liferay has released an easy-to-use mechanism to allow third-party cookie...

Adding passive listeners to jQuery

legacy How To

Issue When running audit with Google Pagespeed is common to find a recommendation about implementing passive listeners for jQuery. How can we do this? Environment Liferay DXP (any version) Resolution Since jQuery is deprecated, and actually is disabled by default since Liferay DXP 7.3,...

Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs

legacy Troubleshooting

Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played. Environment Liferay DXP 7.3 Resolution According to the documentation for iframe, the iFrame tag is best used for embedding PDFs and external...

About specifying standard fonts

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the standard fonts used in Liferay? Environment DXP 7.4 solution...

Category missing or disappeared in production

legacy Troubleshooting

Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was deleted. You can find out more about log levels in the following article:...

Instance Name is automatically appended to Child Sites

legacy

Issue The title of a Liferay instance is being appended to the page titles of its child sites: <title>Page title - Site title - Instance title</title> Is there any out-of-the-box way to hide it on all sites as well as on a particular site so the title looks like this? <title>Page title -...

How to translate links for the Button fragment?

legacy How To

Issue If you add a button to a page with a link /home, switch the language to another one, change the button's link to /de/home, then switch back to the original language, the link cannot be translated, it only contains the last change no matter what language was used. Environment DXP...

How to find language keys?

legacy How To

Issue I cannot find certain language keys. How can I find them? Environment DXP 7.0+ Resolution There are multiple ways to find keys. Based on the Translation Go to our translation platform, Crowdin Join the project (this may take some time to be accepted) Browse our translations and...

What are the Update permissions in a page's Permissions menu?

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Issue At Site Builder > Pages > ⋮ next to a page > Permissions, there are new permissions starting with the word Update. What do these do? Where can I find the documentation for this? Environment DXP 7.4 U26 and above Resolution Previously, permissions were handled at a content page...

Category cannot be moved due to the error: "ORA-01795: maximum number of expressions in a list is 1000"

legacy Troubleshooting

Issue We have lots of categories and subcategories. When we try to move one, we get the following error: 2021-12-08 07:35:08,104 ERROR [JDBCExceptionReporter:234] ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized] 2021-12-08 07:35:08,108 ERROR...

Large page tree loads slowly and consumes too much memory

legacy Troubleshooting

Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes unusable. Environment Liferay DXP 7.3 Resolution Upgrade to Update 4 It is...

How to change the value of padding of basic components in DXP 7.3

legacy How To

Issue The default value of padding of basic components is 3px in DXP 7.2, but it changed from 3px to 0px after upgrading to DXP 7.3. Environment Liferay DXP 7.3 Resolution In DXP 7.3, the way styles are applied to fragments is upgraded, and the default values for padding default to...

How to specify fonts to be used in Liferay

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I specify the fonts to be used on the site? Environment DXP 7.4...

Is it possible to see the last time a site was accessed by a user?

legacy How To

Issue There is currently no out of the box solution that tracks when a user has visited a site. The group_ table in the database contains details about sites, but it does not keep track of the dates for site visits. Environment Portal 6.2 Portal 6.1 Resolution The Liferay Audit app...

Blog subscription email for blogs added on content page adds wrong re-direct URL

legacy Troubleshooting

Issue Email received by a blog subscriber redirects to a control panel based URL when clicking on "Read More" button. Steps to reproduce the issue: 1. Login as Admin (User A) and add a new Content Page. 2. Add a Blogs portlet to the Content Page. 3. Add a new user(User B) with Site...

Migrated site template creates a site without the page templates

legacy Troubleshooting

Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR [http-nio-9080-exec-3][LoggerExportImportLifecycleListener:236] Portlet...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.: There are upgrade processes available for...

Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time

legacy Troubleshooting

Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment Liferay DXP 7.4 Resolution Usually, users set the portal's and current user's...

Using 'Fragments' on several sites

legacy How To

Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go. Instead, they can use the 'Global Site' as a central repository for Fragments...

Add Alloy Editor buttons for fragments with text

legacy Troubleshooting

Issue Trying to new buttons to Alloy Editor in fragments with text is not working. What should be the appropriate editor's configuration? Environment Liferay DXP 7.2, 7.3 Resolution The documentation articles Adding a Button to the Add Toolbar and Adding a Button to a Styles Toolbar...

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