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Receiving no 'View Usage' count with embedded web content after deploying a custom theme

Issue The usage count in 'view usages' does not change when the web content is embedded through the theme Steps to reproduce Create 'Site' Create 'Content Pages' Create 'Web Content' Copy the friendly URL of the...

Hide Content Page Fragments from Search Results

legacy How To

Issue I want to exclude fragments on a Content Page from Search Results. Example Use Case: Having a footer fragment in each Content Page that contains the company's contact information. I do not want to include the...

Can I access the configuration variable in a JS widget created with liferay-js:adapt?

legacy

Issue Following Adapting Existing Apps to Run on Liferay DXP, after re-adapting a pure JS project (React, Angular, Vue) to become a Liferay JS widget with the liferay-js:adapt command, there will be no...

Unable to display web content preview in Site Administration

legacy Troubleshooting

Issue When trying to display a web content preview through the web content admin portlet: Administrators may notice various issues: The preview does not load at all The preview loads, then disappears The preview...

No content shown in Content Pages responsive mode

legacy Troubleshooting

Issue When trying to preview a Content Page in responsive mode on DXP 7.3 (Tablet, Landscape Phone, Portrait Phone), no content will be shown: Environment Liferay DXP 7.3 Resolution Warning! Being this issue...

Nested Web Content Workflow status are not getting updated

legacy

Issue When editing and publishing the web content which is having another web content embedded into it, its status becomes pending but the expected is that the structured/embedded web content's status...

Logs are flooded with errors of java.lang.IndexOutOfBoundsException

legacy Troubleshooting

Issue The following error shows constantly on the logs: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException:...

How can I share the same navigation menu(s) with child sites?

legacy

Issue We have multiple sites, each of them has its own navigation for navigating between the other sites. If we want to make any changes, we need to update them manually. Is it possible to share the navigation items by...

IE11 "unable to get property of 'selectors' of undefined or null reference" Errors

legacy Troubleshooting

Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is...

The "Private Pages" menu can not be removed even after removing all private pages

legacy Troubleshooting

Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...

Special characters are used in friendly URLs

legacy How To

Issue Special characters, e.g. åäö are shown in friendly URLs, instead of showing the ASCII version. Example: page is titled new page åäö becomes /new-page-åäö instead of /new-page-aao Environment DXP 7.0+ Resolution...

Web Content articles' Title and Summary fields cannot be empty

legacy

Issue Add a translation to a Web Content by deleting the default translation to the Title and Summary fields. After the publishing is successful and the web content is opened again, the default translation is shown...

Unable to embed videos in Knowledge Base articles with the

Issue After publishing a new Knowledge Base article including a video embedded with the <video> HTML5 tag: <video controls="" height="240" width="320"><source...

Why Are Announcements Visible to Everyone After Setting the Distribution Scope?

legacy Troubleshooting

Issue After setting the distributions scope in the Announcements Portlet, the announcements which it displays are now visible to all users and guests. I would like to restrict the announcements to the users...

Deprecation warning in the browser's console: "Value provided is not in a recognized RFC2822 or ISO format"

legacy

Issue After patching a bundle with a fix (Fix Pack or hotfix) that includes the solutions for LPS-121066 and LPS-121499, customers and DXP users may notice the below warning message in the browser's console:...

I cannot set the default template for a web content structure

legacy How To

Issue When I create web content based on a structure with multiple templates, I would like to change the default template of that structure. Environment Liferay portal 6.2 Liferay DXP 7.0 + Resolution In order to...

JournalArticle not properly indexed with 'Document contains at least one immense term' error

legacy Troubleshooting

Issue When attempting to perform a re-index, JournalArticle contents are not properly indexed due to an error similar to the following: For Solr: 2020-09-23 06:32:13 ERROR org.apache.solr.common.SolrException: Exception...

Adaptive Media not applied on Content Pages

legacy Troubleshooting

Issue I noticed that Adaptive Media is not applied in fragments with an image. Add an image to the Documents and Media Library with a width above 600px Go to Control Panel→Configuration→Adaptive Media Add a new...

After a web content owner loses his membership of a site, he can still edit all the previously authored web content

legacy How To

Issue If an editor user creates a web content, and after his site membership is removed, he can still edit/configure the web content. Environment Portal 6.2 DXP 7.0+ Resolution This behavior works as intended. The Web...

Custom editor configuration is not applied to repeatable fields

legacy Troubleshooting

Issue After implementing a custom EditorConfigContributor to override the configuration of a web content editor, e.g. as below: @Component( immediate = true, property = { "editor.name=alloyeditor",...

Metadata is not restored when deleting recent modification from history

legacy

Issue While restoring an older version of a web content article the metadata tags do not return to the previous state and stay in the modified state. Environment DXP 7.2 Resolution This behavior is intentional so it...

Making changes to a Velocity Application Display Template does not update dynamically

legacy Troubleshooting

Issue When making changes to a Velocity Application Display Template, these changes are not processed and updated dynamically, and are not reflected immediately upon saving. Environment Liferay 6.2 Resolution This...

Embedded Language Selector with "Select Box" template throws "Uncaught TypeError: Cannot read property 'attr' of null" when switching language

legacy Troubleshooting

Issue When embedding the Language Selector in the theme or a layout template and setting it to have "Select Box" template in the portlet's Configuration settings, the below error will be thrown in the browser's...

"Error: Please enter a valid title." when creating or editing a web content

legacy Troubleshooting

Issue After updating to DXP 7.2 Fix Pack 7, we can't create or edit web content articles that default language is different than the site's language by enabling the "Changeable Default Language" in the...

Asset Publisher ordering breaks when switching to a non-default language

legacy Troubleshooting

Issue I created some Web Contents based on a Web Content Structure The structure has a Date field I have an Asset Publisher Widget on the page The Widget is configured to show Web Contents with the above structure...

Navigation Menu portlet won't list child of child pages

legacy Troubleshooting

Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page...

Web content loses its display page when deleting the default Asset Publisher from the page

legacy

Issue We have a Widget page with an Asset Publisher on it, which is set to be the default AP on that layout We also have a web content and our page is set as its display page in the web content's...

Can not change virtual host from an existing virtual instance

legacy Troubleshooting

Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button. Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution...

Invalid CSRF Token warnings

legacy Troubleshooting

Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and...

RSS Publisher portlet on Widget Pages can be refreshed by guest users

legacy Troubleshooting

Issue RSS Publisher portlet on Widget Pages can be refreshed by guest users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Add an RSS publisher portlet to Wiget Page...

Errors occur after Liferay Faces upgrade

legacy Troubleshooting

Issue After the upgrade of Liferay Faces (by updating the given versions in dependencies shown in the provided screenshots), the following error occurs logs: javax.el.ELException: Function 'p:component' not found...

Pagination not working in 7.2 Fix Pack 5

legacy Troubleshooting

Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5...

How to delete the old data from Audit?

legacy

Issue How to delete the old data from Audit? Environment Liferay DXP 7.0 Resolution Please note: The following information involves customizations that are beyond the scope of Liferay Support. Please exercise...

How to make the image as clickable with the link in fragments?

legacy How To

Issue How to make the image as clickable with the link in fragments? Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution Please note: The following information involves customizations or implementation ideas that...

On slow networks, the browser's console throws "A require() call has failed but no failure handler was provided" at frontend-js-spa-web@/liferay/init.es

legacy Troubleshooting

Issue Administrators may run their Liferay DEV instances on slow networks due to different reasons. In those cases, several issues will be observed: - Buttons unresponsive - Forms not showing data from the...

"Version specific upgrade task must return function" error when running gulp upgrade command

legacy Troubleshooting

Issue While upgrading a theme created with Theme Generator and running the step of upgrading the theme itself (gulp upgrade), the below error message will be returned: [18:20:11] Starting 'upgrade'... [18:20:11]...

In Select File modal window, when clicking on the SITES breadcrumb link, I see sites that I am not a member of

legacy

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...

In Select File modal window, when clicking on the SITES breadcrumb link, the Global site is not listed

legacy How To

Issue When creating e.g. a web content and adding an image or document to it, I am presented with a popup window for selecting the document/image file, and at the top there's a breadcrumb link (Sites), and when I click on...

Web Contents still appear after updating Display Date to a future time

legacy How To

Issue 1. Create a Web Content with a future display date 2. Add an Asset Publisher in the home page 3. The Web Content does not appear in the list (as expected) 4. Create another Web Content and publish 5. The Web...

Can not associate an User Segment to a Content set

legacy Troubleshooting

Issue In Site management > Content & Data > Collections > Add a new manual selection > Add a new personalized variation, it is not possible to select a User segment from the list after changing the number of...

How to check Bootstrap version under DXP?

legacy How To

Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console...

Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61

legacy Troubleshooting

Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay...

Unable to expand accordion panels for OAuth2 due to "Uncaught TypeError: Cannot read property 'querySelectorAll' of null"

legacy Troubleshooting

Issue While trying to expand the accordion sections of "Scopes" for the OAuth2 Administration tab in Control Panel, customers may face the inability to do so as well as the below error in the browser's console:...

Unable to add Image Field in Structure

legacy Troubleshooting

Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" ->...

Not able to add Structure Key after unchecking Auto generate Structure Key

legacy Troubleshooting

Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to...

Images are not inserted in CKEditor of Wiki portlet

legacy

Issue In a Wiki portlet's comment section within CKEditor, when attempting to insert a picture, the image is actually not inserted - although it is added to Documents. An empty line is added instead. No errors shown...

Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"

legacy Troubleshooting

Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the...

aui-io-request throws io ... is not a function

legacy Troubleshooting

Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2...

Important pointers and configurations for the scheduled web content

legacy Troubleshooting

Issue The web content is not published based on the scheduled date and time. Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by...

Why my custom theme is longer applied to web contents when editing or previewing them on Liferay DXP?

legacy

Issue On Portal 6.2, my custom theme was applied to web contents, even when editing or previewing them: why is this no longer working on Liferay DXP 7.0+? Environment Liferay DXP 7.0+ Resolution On Liferay DXP,...

What happened to the taglib on 7.1?

legacy How To

Issue Using the <liferay-ui:calendar /> taglib on 7.1 will no longer work as it used to do on Portal 6.2 or Liferay DXP 7.0 Environment Liferay DXP 7.1+ Resolution <liferay-ui:calendar /> was deprecated as of...

Limit the script in Text field of Web Content Structure to avoid XSS vulnerabilities

legacy Troubleshooting

Issue The Text field of Web Content Structure can be injected by any script if ${textfield_name.getData()}is used in the template to display the text. Environment Liferay DXP 7.2 Liferay Portal EE 6.2 Resolution When...

How can I send localized "Account created" email templates?

legacy How To

Issue When User accounts are created, languages other than English are available to choose from (depending on available locale settings) When a User account is created, the new User receives an Account created email...

Asset Publisher shows assets with categories missing in the filtering options

legacy Troubleshooting

Issue After setting the Asset Publisher to filter assets that only have certain categories, portal administrators may notice that even other assets with different categories (not present in the filtering...

RSS Feed won't display and will show "cannot be found" error

legacy Troubleshooting

Issue After adding a certain URL in the RSS Publisher widget, the feeds will not be displayed, showing a red error message on the widget's interface: "$RSS_FEED_URL cannot be found." Environment Liferay Portal...

If I hover my cursor over Form field titles, the cursor turns into a pointer icon

legacy

Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there...

What happened to the Liferay WYSIWYG portlet on 7.1+ ?

legacy Troubleshooting

Issue Looking for a 7.1 DXP or 7.2 DXP compatible version of the Liferay WYSIWYG portlet on the Marketplace, customers will not find any Environment Liferay DXP 7.1+ Resolution Liferay WYSIWYG portlet was...

The Builds and Deployments links are not present on the Projects or Alerts pages

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When navigating through most pages in the Liferay Cloud...

How to change the default Template for a Structure

legacy How To

Issue When creating Web Content from a Structure, the default Template applied is the most recently created one for that structure. How can I assign a different template? Environment DXP 7.2 DXP 7.1 DXP 7.0...

Why does Liferay inject redirectUrl to /web/guest/home in my website?

legacy Troubleshooting

Issue Opening the HTML source of the home page in a website made with Liferay DXP, customers may notice the following script injected: Liferay.Session = new Liferay.SessionBase({ autoExtend: !0, redirectOnExpire:...