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How to display web contents for segmented users and for all users in a single Asset Publisher

Issue Sometimes it is required to display web contents for segmented users and, at the same time, display web contents for all users (segmented or not). For example, we may want to show different web contents for...

Disable sitemap.xml from non-production instance

legacy How To

Issue The sitemap.xml needs to be disabled as user does not want search engines to crawl the non-prod instances Environment Liferay DXP 7.0+ Resolution Please navigate to Site Builder --> Pages --> Configuration...

DXP 7.4 is not listed when Connecting to Analytics Cloud

legacy

Issue When connecting to Analytics Cloud with DXP 7.4, there is no selection available for this version of Liferay in the "DXP Fix Pack Requirements" pull down menu. Environment Analytics Cloud Resolution The DXP Fix Pack...

How to test documentDownloaded and documentPreviewed events

legacy How To

Issue How can we test and confirm that the documentDownloaded and DocumentPreviewed events are getting tracked by Analytics Cloud? Environment Analytics Cloud Resolution After connecting Liferay DXP to Analytics Cloud, the...

Does having a script in the Analytics section qualify as a potential XSS vulnerability?

legacy

Issue We can put Javascript code in the Matomo (DXP 7.4) or Piwiki (DXP 7.0-7.3) field where the code can be executed on every other page Go to a Site's Configuration -> Site Settings -> Analytics Under the...

Analytics Cloud Segment appears in DXP Segments without titles

legacy Troubleshooting

Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay >...

Why segments are displayed in the Global scope and how to sync them to the Site scope?

legacy

Issue Currently, new segments are imported into the Global scope and not the Site scope when the segment is created in Analytics Cloud and imported into Liferay. How can segments be imported into the site scope?...

Unable to request creation of a workspace in Analytics Cloud

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm accessing the Customer Portal but I don't see the ''Finish...

How to Add Default Custom Meta Tag Keys to Each Page

legacy

Issue When creating new pages, the same custom meta tag keys have to be manually added every time through the Custom Meta Tags option. Is there a way to automate this process and have these keys pre-filled within...

Clicking Back in Edit Mode leads to Error Page

legacy Troubleshooting

Issue When editing a content page in our environments, trying to exit using the back arrow leads to an Error page and a NullPointerException when rendering the page. On the url, the parameter...

A/B testing is not showing data in Analytics Cloud

legacy Troubleshooting

Issue We are currently running an A/B test. The entire team is hitting the page and we've noticed that no data has been flowing over to Analytics Cloud. Environment 7.4 DXP Analytics Cloud Resolution When...

How to implement segmentation by geolocation?

legacy How To

Issue I want to apply a user segment based on a geolocation condition. Is it possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution DXP 7.4 u44+ Since Liferay DXP 7.4 u44+, this functionality...

Pages using template have a different URL showing in sitemap.xml

legacy Troubleshooting

Issue When crating pages or web content using a page template the URL that is generated contains a "w" character. When checking the sitemap, this pages are being referenced using the character "-" instead of...

The same URL repeats in sitemap.xml even after disable sitemap index

legacy Troubleshooting

Issue When the property "xml.sitemap.index.enabled" is false one sitemap is created for each site. When there's a unique sitemap index the same URL is repeating several times. Environment DXP 7.3+ DXP 7.4 u4...

Analytics Cloud is showing data in a different timezone

legacy Troubleshooting

Issue You checked the data in Analytics Cloud and found that there’s no correlation with the timezone you are currently in. Environment Liferay Analytics Cloud Resolution To configure the correct timezone you...

Unable to re-enable Analytics Cloud in Production after disabling the connection in a lower environment with Production backup data

legacy Troubleshooting

Issue In a testing scenario in which Production backup data is imported to a lower environment and Analytics Cloud is disabled via the UI in the lower environment, you may observe that the connection gets disabled in...

Cannot add segment with thousands of conditions due to indexing problems

legacy Troubleshooting

Issue When adding a segment with with thousands of conditions there are problems with the indexing by Elasticsearch. The logs show a StackOverflowError stacktrace. Environment Quarterly Release 2023.Q3 Resolution...

A/B testing - How are unique sessions interpreted?

legacy

Issue How is a unique session interpreted? Environment Analytics Cloud Liferay DXP Resolution The user sessions have a window of 30 minutes since the first event has been sent when a user accesses DXP. In this...

A/B Testing - How are sessions work in relation to browser windows, tabs, private/incognito windows?

legacy

Issue If I open a browser and visit a A/B testing page and do an action - is this considered one session? If I open a new window or tab and do it again, is it a same session or a different session? If I open a new...

A/B Testing - What are the conditions to declare the winner?

legacy Troubleshooting

Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous...

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