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All settings are lost when the Template contains the "%" character in the Workflow Definition

Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...

Workflow review has no edit option for Object entries

legacy Troubleshooting

Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the...

Rejection comment not visible for web content in workflow

legacy How To

Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this...

Form is not sending automatic reply emails

legacy Troubleshooting

Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay...

Repeatable Form Fields take more than One-Click to Repeat

legacy

Issue When adding repeatable fields in a form, the form fields take more than one click to repeat Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly...

Users are not able to see the tasks under the 'My Workflow Tasks' menu

legacy Troubleshooting

Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token...

Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion

Troubleshooting

Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch....

All Headless API calls return 404 errors

legacy Troubleshooting

Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs...

Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?

legacy How To

Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection For example: If a user has submitted form in the past, they may not...

Staging publication fails with a duplicate entry on LayoutSEOEntry error

legacy Troubleshooting

Issue Staging publication is failing in my environment with the following UI error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...

Fragment Links point to Staging from the Live site

legacy Troubleshooting

Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links...

Why are Guest users able to edit Rich Text fields within a form?

legacy How To

Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...

Who added user ddm_form_default_user_screen_name in Liferay?

legacy

Issue We found the user ddm_form_default_user_screen_name in our Liferay Portal. Could it be a security attack? Environment Liferay DXP 7.3 Resolution The user with name ddm_form_default_user_screen_name is an...

I cannot add a relative URL into Form's "Redirect URL on Success"

legacy Troubleshooting

Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL." Environment Liferay DXP...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

When Javascript SPA is turned off, it's not possible to save form instance

legacy Troubleshooting

Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published. Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...

Getting session ID from groovy script embedded in a workflow definition

legacy Troubleshooting

Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

After activating Publications, publication users can make changes directly in production

legacy How To

Issue With Publications active, we want to prevent publication users from being able to make changes directly in production, we only want them to be able to change publications. Environment Quarterly Release...

Approver does not have access to preview of Content Page

legacy Troubleshooting

Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...

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