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Object Mapping: No object 'type' for an upload field

Issue Having created a new object, we can then create a new field. This example shows a new field for 'date' and is assigned the Type* Date When creating a field for a file upload, there is no applicable Type* that may be assigned. Environment DXP 7.4 Resolution This is currently being...

Liferay form security

legacy Troubleshooting

Issue The form can be submitted with an invalid captcha value Steps to Reproduce: 1) Navigate to Content & Data > Forms 2) Add a Form 3) Add a text field 4) Click on kebab on the top right and navigate to Settings 5) Enable Require Captcha and save it 6) Publish, save and open the...

LAR files from export processes are exhausting disk space

legacy Troubleshooting

Issue When trying to publish content (like staging or exporting pages) a message appears that there is no space left in the storage device Cleaning temporary app server files doesn't help Environment Liferay DXP 7.1 Resolution LAR files generated by previous export processes are...

A section's background image is not published to Live site when using Content Pages with Staging

legacy Troubleshooting

Issue A section's background image is not published to the Live site when using Content Pages with Staging Steps to Reproduce: 1) Enable Staging on the target site 2) Check the Group ID of the site in Site Settings, and make note of it (e.g. 34378) 3) Add a new public page with Content...

Unable to save after unchecking Enable propagation of changes from the site template

legacy Troubleshooting

Issue Reproduction steps: Startup the portal Set the following log levels: com.liferay.portlet.sites.util DEBUG com.liferay.exportimport.internal.controller INFO com.liferay.layout.admin.web.internal.exportimport.data.handler.LayoutStagedModelDataHandler WARN Create a site template...

Default language in DDL is not following instance setting

legacy Troubleshooting

Issue Steps to reproduce: Go to Control Panel > Configuration > Instance Settings > Miscellaneous > Default Language (change it to Spanish (Spain)); Go to Content > Dynamic Data Lists > Click in the ellipses in the right corner (Manage Definitions); Click in the Plus icon to add a New...

Why is my site import failing with a Could not execute JDBC batch update error?

legacy Troubleshooting

Issue When I attempt to import a site with the Copy as New option selected under Update Data, the import throws a could not execute JDBC batch update error, which is caused by a duplicate entry exception: Unable to execute background task...

Alphabetical order is not working with accented words in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add `select from list` field. 3. Add some options. 1. A 2. Z 3. Á 4. Ó 4. In the advanced tab mark "order options alphabetically". 5. Publish the form. 6. Add a forms portlet on a page and configure it to use the form....

Non localized text in 'Select from list' field in Forms

legacy Troubleshooting

Issue Steps to reproduce 1. Create a new form. 2. Add a `select from list` field. 3. Fill, at least, 6 options for this new field. 4. Deploy Forms widget into a page. 5. Click on Select field and assert the text "Search for..." is used as placeholder and aria-label attribute 6. Change...

Group not found in the instance during a Remote Staging configuration or publishings

legacy Troubleshooting

Issue Remote Staging configuration or publishing fails with the next error: com.liferay.portal.kernel.exception.NoSuchGroupException: Group 39662 does not belong in company 20097 Environment All versions of Liferay DXP Resolution Check the instance's virtualhost in where you have created...

"Ready for Publication" slider does not work as expected.

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.2 installed with dxp-9 Go to Publishing -> Staging and enable staging for Local Live with page versioning enabled for public and private pages Create a new Content Page and publish it Edit the Content Page and add any basic...

URL of "Link to URL" page not updated during publication.

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.2 installed with dxp-9. Create a new site and enable local staging with pages and documents being enabled to be staged Go to Content & Data -> Documents and Media in the staging site and upload a document. Select the document...

Data Providers are not published to Live

legacy Troubleshooting

Issue A site under Staging has a form and a data provider ready to be published to Live. When publishing to Live, the form and the data provider are selected for publication. Result: The form is shown in Live but the data provider is not. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution...

After the publication of child page, summary tab refers to parent page

legacy Troubleshooting

Issue Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to Control Panel > Configuration > System Settings > Infrastructure >Staging and enable the publication for child pages. 3. Create this layout structure(one parent page and two child pages) Parent -Child 1 ...

Workflow notification/assignment based on organisation role type

legacy How To

Issue If any user uploads a document in the folder under document and media in which the workflow has been assigned, it should notify the approver within the organization that is based on the role type configured in the workflow. Steps to reproduce: Install the clean instance of Liferay...

DXP fails to send email notification after new form entry is added using headless API

legacy Troubleshooting

Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR [http-nio-8080-exec-1][DDMFormEmailNotificationSender:99] Unable to send form email...

Can I have different Fix Pack levels in a remote Staging environment?

legacy Troubleshooting

Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current Fix Pack. Environment All Liferay versions Resolution When applying...

Missing 'for' attribute in labels in Liferay Forms

legacy Troubleshooting

Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the missing form labels. Actual result: The created label of input fields is missing the...

Layout Group ID is not published while using "Link to Page" field inside the web content

legacy Troubleshooting

Issue Steps to reproduce 1. Create two public pages First and Second in the default Guest site. 2. Create a custom structure and template "Link to Page" by referring the attachments. 3. Create a new web content of structure type "Link to Page" with its content. 4. Now drop this content...

Drop-down fields "Choose an Option" are displayed when the user has not selected one of the options in the list yet. Even though the selected language is Greek, it still displays "Choose an Option" instead of the Greek translation.

legacy Troubleshooting

Issue Set the default language to Greek in Control Panel -> Configuration -> Instance setting (set only 2 current languages: English and Greek) Create a form with a 'Select from List' field with some options and mark it as a required field Add Greek translation to the Form Save and...

Warning Duplicate column name 'scriptRequiredContexts'

legacy Troubleshooting

Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add scriptRequiredContexts longtext null;_ [Sanitized] Environment Liferay DXP 7.2...

Live pages do not take the default value of a page custom field created in Live

legacy

Issue With remote Staging enabled, I have created a page custom field with different default values in Staging and Live. After publishing from Staging to Live, the value of the custom field on the Live pages do not take the default value of the custom field created in Live. Environment...

Page "Draft Status" lost when staging is enable

legacy Troubleshooting

Issue When enabling local staging, pages in DRAFT status are copied to Staging site in non-DRAFT status, but remain in DRAFT status on Live site even though they cannot be published there. Steps to reproduce 1. Site Administration > Site Builder > Pages, create two new content pages...

When users try to open a dropdown at the bottom of the page, it expands completely at the bottom.

legacy Troubleshooting

Issue When a form with a 'Select from List' drop down near the bottom of the page is opened after installing dxp-20, the list opens down instead of up, which was also the prior behavior in dxp-16. Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-20 Navigate...

LAR Import doesn't maintain references for Content Display Widget

legacy Troubleshooting

Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic WebContent. 2. Create a Content Page. 3. Add a Content Display Widget and display...

Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media

legacy Troubleshooting

Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively being worked on, the updated LibreOffice document will be uploaded...

Guest User cannot access the display page template after publish to live web content that has been edited

legacy Troubleshooting

Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure Staging a site with several options Staging Configuration(Local Live), Page...

How to get admin's name off of the form and replaced with desired text?

legacy Troubleshooting

Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in the top right corner, and then go to Settings In the Email...

"Unexpected end of file from server" console error after configuring Remote Staging

legacy Troubleshooting

Issue While trying to enable remote staging by using two separate Liferay instances and everything is configured, we receive the following error in the console logs: DEBUG [https-jsse-nio-443-exec-3][StagingConfigurationPortlet:183]...

On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3

How To

Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are checked by default for publication, and I need to uncheck them, in order...

Exporting Document Library to LAR does not export file versions (product limitation)

legacy

Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a product limitation and LAR can't be used to import all versioning files...

Can Email field be added to a form that would allow users to enter an email address to send user's data?

legacy

Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2 Resolution There is currently no OOTB functionality to send the data of the...

Publishing Forms to Remote Live in staging without corresponding pages

legacy How To

Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for the form to be published without the associated page from the staging...

How to resolve "Could not convert socket to TLS" errors observed with email notifications for Forms

legacy Troubleshooting

Issue When email notifications are enabled for Forms, emails are not being received after a form submission. The following error is displayed in the logs: 2021-08-02 14:10:29.458 ERROR [liferay/mail-1][MailEngine:128] Unable to send message: Could not convert socket to TLS...

Limitation in the number of fields in a Form when exporting to Excel (XLS)

legacy Troubleshooting

Issue When I want to export the entries for a very long form to Excel (xls) format, exporting fails with the below error in the log. ERROR [http-nio-8080-exec-97][PortletServlet:119] javax.portlet.PortletException:...

Form field values are not saved when translations are added

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Go to Content > Forms > Element Sets 3. Add a new element set 4. Add a text field to the element set 5. Add any translation to the element set and save. 6. Go back to form and add any new form 7. Add the element and...

When submitting forms, is it possible to send email notifications to multiple users?

legacy How To

Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send multiple notifications by entering the recipients' email addresses...

Assigning View Permission to any role is taking longer time due to Liferay Sync

legacy Troubleshooting

Issue Steps to Reproduce 1. Extracted a clean DXP SP6 2. Created Site 'A' having Document and Media Portlet. 3. Created a folder called 'Sample' in Document and Media Portlet. 4. Uploaded around 10000 documents in the Sample folder. (you can use Dummy Data Factory plugin to create 10000...

Automatic deletion of Forms data

legacy

Issue Is there any out of the box option to schedule data deletion for records after a specific time? For example, we want to delete data which is in the system for more than 2 years for all tables in order to comply with some GDPR regulations. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP...

Using '<' character in a option of the 'select from list' field broke the JS of the form

legacy Troubleshooting

Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form Expected result : The form is saved and we can still edit it Actual result : It's...

Exporting a form exports items that do not already exist

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue After creating a form with item A, item B, and item C and entering some...

When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Staging environment is used When web content is reverted to a previous...

Why are the 'Site Variations' not working properly?

legacy

Issue Page variations in Staging do not save distinct versions when edited, instead, edits populate across all variations. Steps to reproduce 1. Start with a clean instance of Liferay 7.2 fix pack 9 2. In Site Administration > Publishing > Staging, enable Local Live Staging, check the...

NoSuchInstanceFormException

legacy Troubleshooting

Issue The exception "NoSuchInstanceFormException: No DDMFormInstance exists with the primary key 0" triggers continuously even every minute. Environment Liferay DXP 7.1 Resolution This error may happen when Liferay attempts to add a form entry to a non-existing form (or at least the form...

Form Fields disabled

legacy Troubleshooting

Issue In a form, fields are disabled when filling it. While inspecting the same, it shows a 404 error status in the browser console. Also, the form is working perfectly for some users but not for all users. Environment Liferay DXP 7.2 Resolution This may occur because of the Network...

Is it safe to delete the standard automatically generated roles?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Liferay automatically generates several roles as standard roles Portal...

Changes not reflected on Web content articles after importing LAR

legacy

Issue Web content article do not get updated to the version in LAR, but rather stays on their upgraded version even after importing the LAR. Steps to reproduce- Go to Global Site. Go to Content and Data --> Web Content Create a Structure and Template. Create a web content with that...

Not able to create custom form field

legacy Troubleshooting

Issue While trying to create a custom form field using Liferay Developer Studio 3.8.1. LDS shows an error "Specified Liferay version is invalid. Must be in range [7.0.0,7.2.0)" Environment Liferay DXP 7.2 Resolution The issue will be fixed in the upcoming fix-pack where the complete and...

Form can not be added

legacy Troubleshooting

Issue Steps to Reproduce: 1. Log in as Admin user. 2. Go to Control Panel -> Configuration -> Instance Settings -> Miscellaneous 3. In Available Languages, Move all the languages present in the Current Section to Available Languages Section. Move only English (Australia) language to the...

Scheduled publication to live won't include new content

legacy Troubleshooting

Issue After setting up a scheduled publication of a site from staging to live and adding new contents, these contents are not shown in the live environment when the scheduled date arrives. Environment Liferay DXP 7.0+ Resolution This may be the expected behavior depending on whether...

The Form Records are viewable by guest users in the search results after the upgrade to DXP 7.2

legacy Troubleshooting

Issue The Form records sent by other users are viewable by guest users in the search results after the upgrade from DXP 7.0 to DXP 7.2: When a guest user searches in the search bar, the response will include the Form records of other users. This problem is only reproduced in the Forms...

Unable to submit Form in any other Language but English

legacy Troubleshooting

Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used Chinese(China) for testing Publish the Form Visit the new added form by URL Change...

Workflow review comments are not visible under Activities Tab

legacy How To

Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3 Resolution The observed behavior is an intended behavior of Liferay DXP 7.3 The technical reason why it is not visible in...

Unable to create form

legacy Troubleshooting

Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a support ticket...

PortletException thrown when form field rule is inconsistent

legacy Troubleshooting

Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form using the fields: if A equals B, show C Save the form. Edit the form and...

Form is not visible on page before publish to Remote Live

legacy

Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under LPS-100290, so that users cannot access a Form through the publication URL or...

Multiple rich text fields assign the same default value

legacy Troubleshooting

Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a new DXP 7.3 bundle Create a new form Add a Rich Text field and add a...

Unable to edit form if interface configured in other locale other than English language

legacy Troubleshooting

Issue Unable to edit email in form or save any form if the user configured their interface in other than the English language. Reproduction steps: 1) On clean instance, configuration leaves only 'Spanish' as available locale and set 'Spanish' as default locale 2) Create a new form, enter...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment Liferay DXP 7.0 Fix Pack 98 Liferay DXP 7.1 Fix Pack 17 Liferay DXP 7.2 Fix...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked. Environment Liferay DXP Resolution The behavior is intentional, because once a...

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