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Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess
Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO [main][UpgradeProcess:137] Failed upgrade process...
Audit portlet only available for Administrators
Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this change is that the behavior where any regular Role could access the Audit...
Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error
Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade  Environment Below Liferay DXP 7.4 Quarterly Release 2024.q1.6 Resolution This upgrade...
PATCH request is not working for custom fields
Issue Steps to reproduce: 1. Start up Liferay, change the password to 'a' 2. Go to Control Panel >Configuration > Custom Fields 3. Select Organization. 4. Tap the + icon to add a new Custom Field. 5. Select Input Field, and type "Testcustom" to the Field Name, save it. 6. Add a new...
"Inconsistent patch level detected" error occured in the logs
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup : 2][PatcherImpl:212] Patch level on portal-impl.jar: [dxp-28-7110, hotfix-xxxx-7110] WARN...
Hotfix created for 2025.Q1.X won't install
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version: 2025.Q1.0 LTS * Patching Tool version: 4.0.5 * Time: 2025-03-03 20:44Z...
Organization tab do not shows the user when user is added to organization via Groovy Script
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the "Organizations tab". import com.liferay.portal.kernel.service.*; out.println...
Restricting the Guest Role's Access to the Home Page
Issue When trying to change the view permission of a page it's not possible to do it for the Guest role in the first page: it shows as non-interactive. Environment QR 2024.Q3, 2024.Q4, 2025.Q1 Resolution This is the expected behavior for the guest site in a given instance.  For the guest...
Impersonation Clashes with Cached Web Content Templates
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and reused for all subsequent requests until the cache entry is cleared or expires....
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment DXP Quarterly Release 2024.Q3.0 Resolution Entity IDs are not preserved during...
Handling an excess number of User Notifications
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the table's size remains manageable Environment DXP 7.4 Resolution There are a few...
Liferay instance node going into hang mode - Failed to validate connection
Issue Liferay instance node goes into hang mode and the following error appears: HikariPool-1 - Failed to validate connection ... (This connection has been closed.) ... Possibly consider using a shorter maxLifetime value. Environment DXP 7.4 PostgreSQL Resolution We strongly recommend...
Does upgrade touch the doclib?
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document library. Does the upgrade touch the doclib files during the...
Insufficient Permissions to Access Folders When Uploading Documents to Web Content
Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The following error message is displayed in the logs:...
Portlet 3.0 Control Panel Apps cause unexpected errors
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global Menu at the top is also inoperative, resulting in these error:...
JSP file [/monitor/app_check.jsp] not found errors within Liferay logs
Issue Many code_jsp 404 WARN messages such as the following are being observed in the Liferay logs: WARN [https-jsse-nio2-11251-exec-3][code_jsp:163] {code="404", msg="JSP file [/monitor/app_check.jsp] not found", uri=/monitor/app_check.jsp} WARN...
DuplicateFileEntryException on Virtual Instance Startup
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the logs, resembles the following: INFO...
Unable to see the add button to create a new language override key
Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control Panel > Users > Roles. 2. Create a new regular role. 3. Click on the 'Define...
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on https://learn.liferay.com/w/dxp/installation-and-upgrades/upgrading-liferay/upgrade-basics/using-the-database-upgrade-tool and ran the upgrade via DB upgrade tool. However, the...
There are repeated languages that can't be modified in the Localization settings
Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings > Localization > Languages. When trying to modify these repeated languages...

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