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Issue I received a long list of missing LPS/LPE after deploying a new hotfix. Environment Liferay DXP 7.2 Resolution This is only a fix pack documentation error, that can be ignored. The portal-impl.jar...

Does Liferay offer email validation tool implemetation?

legacy

Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be...

Empty page when opening Content & Data > Forms

legacy Troubleshooting

Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console Environment Liferay DXP 7.4 Resolution This could be the result...

How do we Toggle Requirement for Strangers to Verify their Email Address

legacy How To

Issue How do we toggle the requirement for strangers to verify their email address Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can...

Auditing of Site Memberships: Adding/Unassigning UserGroupGroupRoles

legacy

Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no...

"Unable to get recent groups" error is thrown in the logs for Guest users with specific permission

legacy Troubleshooting

Issue Liferay DXP 7.4 U92 starts up with the following error: ERROR [http-nio-8080-exec-2][RecentGroupManager:94] Unable to get recent groups java.lang.NullPointerException: null at...

"The requested resource could not be found" errors

legacy Troubleshooting

Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...

How to navigate between sites while using the site virtualhost?

legacy How To

Issue User wishes to navigate between sites while accessing each site virtualhost. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a site and add new page to...

How to search for the User's contact Phone Number?

legacy How To

Issue Is there a way to configure Liferay's default Search Bar to allow searching by a User's Phone Number defined in the Contact Information tab? Environment Liferay DXP 7.4 Resolution Liferay's default Search Bar...

Error concerning LDAPUserImporterImpl when importing data from LDAP onto Liferay

legacy Troubleshooting

Issue We encountered the following error when attempting to import user data from LDAP onto Liferay: ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName...

How to change message sent by email when making a comment in Asset Publisher

legacy How To

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...

Unable to get default company ID error encountering after upgrade

legacy Troubleshooting

Issue After the upgrade from Liferay DXP 7.4 to update 75 or above, the following error is showing on the console for non-liferay user domains: ERROR [main][BatchEngineUnitProcessorImpl:279] Unable to get default...

Can we configure an internal email address to receive a copy of all Email Verification messages?

legacy

Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification...

How to mass reset passwords

legacy How To

Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...

Why does Language selector update the User?

legacy

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

"Forced" re-assignment of a Workflow task

legacy

Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand...

Get categories via /api/jsonws request, response with 403 status

legacy Troubleshooting

Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal...

Page tree and Product menu is not visible after upgrade

legacy Troubleshooting

Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4...

Liferay starts up creating tables and populating them with default data after restoring an upgraded database

legacy Troubleshooting

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...

How to manually trigger LDAP imports before the import interval is reached

legacy Troubleshooting

Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...

Email test@domain.invalid is used instead of the configured one

legacy Troubleshooting

Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from...

How to add new hires to see Liferay projects?

legacy How To

Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators...

Error while Importing LDAP data: SQLServerException: String or binary data would be truncated

legacy Troubleshooting

Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException, which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please...

Address already in use

legacy Troubleshooting

Issue You might encounter an error during portal startup or during starting an upgrade process where you see the following logs: ERROR [Start Level: Equinox Container:...

Audit_AuditEvent and UserNotificationEvent tables in the database

legacy

Issue I would like to understand the purpose of eventType column in Audit_AuditEvent and deliveryType in UserNotificationEvent tables. In deliveryType column what is the meaning of the values e.g. 10000,10002 etc. ?...

Necessary Permissions to Export or Import a Page

legacy Troubleshooting

Issue What permissions are necessary to be able to export or import a page? I get the error "I'm sorry, you don't have permission to access the requested resource" when trying to import or export a page. Environment...

Auto-revert when issuing/revoking Roles

legacy Troubleshooting

Issue Pre-assigned roles are being issued/revoked during the "Assign Roles" action when using multiple pages during the "Assign Roles" stage. When navigating through multiple pages, a previously issued/revoked role...

How to remove the button/menu of Publish To Live from web content, page, and documents and media

legacy How To

Issue How to remove the button/menu of Publish To Live from web content, page, and documents and media page documents and media web content Environment Liferay DXP 7.1 Resolution The Publish To Live button/menu is...

How to get a list of Omni Admin users in Liferay?

legacy How To

Issue I would like to get a list of the Omni Admin users of the Portal. Environment Liferay DXP 7.0+ Resolution Please run the attached script: GetCompanyAdminUsers.groovy Additional Information Running Scripts...

Users appear in the Export File but Not in the Liferay Control Panel

legacy Troubleshooting

Issue When using the Export Users functionality, we notice that the resulting file has more users than those listed in the Control Panel. Environment Liferay DXP 7.0+ Resolution To resolve the issue, re-index User...

Unable to import LDAP users using Import by Group due to com.liferay.portal.kernel.exception.NoSuchUserException: No User exists with the primary key NNNNNNNN

legacy Troubleshooting

Issue If you are unable to import LDAP users by the Group import method due to the following error, there may be orphaned entries in your database's Users_UserGroups table:...

Modified by field shows the anonymized user as the modifier after its deletion

legacy

Issue If we create an asset, e.g. a document with a user, who we delete afterward and anonymize the assets it created, then the Modified by field shows that user as the modifier even if we anonymized that...

Roles can be assigned several times

legacy Troubleshooting

Issue Roles can be assigned more than once to a User. Stesp to reproduce: 1. Start the server 2. Create 4-5 Regular Roles 3. Create a test user 4. Navigate to Roles > Regular Roles > Select 5. Select any Role 6....

Unable to disable editing of Email Address, First Name and Last Name in the User Account Settings in Liferay SaaS

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay SaaS, the properties to disable the editing of...

Is a server restart required after the Terms of Use or Terms and Condition is updated?

legacy

Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance...

'User must first login through portal xxxxx' error when using WebDAV

legacy Troubleshooting

Issue When using WebDAV with an SSO, changing the password on your Liferay account causes the digest in the User_ table to be wiped and changed to null. This causes the error "User must first login through the portal...

What to do if you accidentally delete an administrator user

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Login fields are greyed out in 7.4 after upgrade with dl.store.impl specified in 7.4 upgrade tool

legacy Troubleshooting

Issue After setting dl.store.impl= in portal-upgrade-ext.properties and using the upgrade tool to upgrade from 7.0 to 7.4, login fields are greyed out in 7.4. Environment 7.4 Resolution Double check your upgrade...

Logout function after disabling header

legacy Troubleshooting

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution...

Clarification on createDate attribute in the user_ table

legacy

Issue We are unsure of the following: does Liferay update the createDate column in the user_ table when a user performs their first login to Liferay? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2...

Cannot set proper permissions for Panel Category Entries in a Custom Site

legacy Troubleshooting

Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start...

A Site Administrator cannot view or update the value of page or site custom fields

legacy Troubleshooting

Issue A Liferay administrator has created custom fields for pages and sites. A site administrator cannot update or even view the value of these custom fields when going to a page configuration or to the site...

Characters or strings that cannot be specified in the friendly URL of a page

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Time zone of the web content publication date and time

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Behavior when password expiration date is changed

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Disable Commerce module on Liferay 7.4

legacy

Issue Liferay Commerce is not relevant for the business user, they would like to disable it in DXP 7.4 Property added to portal-ext.properties file: enterprise.product.commerce.enabled=false Environment DXP 7.4...

Multiple LDAP connections shared with one LDAP server prevent some users from logging in

legacy Troubleshooting

Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17...

Installation and Upgrades

Official Documentation

Installation and Upgrades Liferay DXP 7.3 and Below Liferay Commerce is a digital commerce platform built on Liferay DXP. See the prerequisites and available options for installing, deploying, and...

Installing Commerce 2.1 and Below

Official Documentation

Installing Commerce 2.1 and Below Previous releases of Liferay Commerce required additional installation steps that are no longer necessary on Commerce 3.x and above. Prerequisites Before...

Deploying Liferay Commerce to an Existing Liferay Installation

Official Documentation

Deploying Liferay Commerce to an Existing Liferay Installation This article documents how to deploy Liferay Commerce to an existing Liferay DXP instance. Because Liferay Commerce is built on...

Using the Liferay Commerce Docker Image

Official Documentation

Using the Liferay Commerce Docker Image The latest version Liferay Commerce is available as a docker image. Follow these steps to download the latest Docker image release of Liferay Commerce and...

Using the Liferay Commerce Tomcat Bundle

Official Documentation

Using the Liferay Commerce Tomcat Bundle The Liferay Commerce bundle is available for download from the Liferay Commerce Community Downloads page. The bundle contains the latest version of Liferay...

Maintenance Versions

Official Documentation

Maintenance Versions Fix Packs are released on a periodic basis and include bug and security fixes. If you are installing a fix pack to an installation that has custom code deployed, we recommend...

4.0 Breaking Changes

Official Documentation

4.0 Breaking Changes This document presents a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or users in Commerce...

3.0 Release Notes

Official Documentation

3.0 Release Notes Release Highlights Compatibility with Liferay DXP 7.3 Liferay Commerce 3.0 is compatible with the latest version of Liferay DXP. Leverage the new experience management, content...

3.0 Breaking Changes

Official Documentation

3.0 Breaking Changes This is a chronological list of changes that break existing functionality, APIs, or contracts with third party Liferay Commerce developers or Users in Commerce 3.0. We try our...

Activating Liferay Commerce Enterprise

Official Documentation

Activating Liferay Commerce Enterprise Starting with Liferay DXP/Portal 7.3, Commerce ships with all Liferay bundles and Docker containers and doesn't require a separate installation. However, the...

Upgrading Liferay Commerce

Official Documentation

Upgrading Liferay Commerce To enhance the quality of your experience with Liferay Commerce, Liferay provides periodic product upgrades with bug fixes and new features. Users should consider...

Self-Hosted Installation and Upgrades

Official Documentation

Self-Hosted Installation and Upgrades

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