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Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2.  Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the documents stored in the document_library are not loading at all only for...

Issue The “Set limit of number of pages to preview” functionality is not working after configuring it on the Instance Settings level. Environment Liferay SaaS Resolution For SaaS customers, it is necessary to first request the configuration at the System level, for this it is necessary...

Issue Liferay's default Document and Media portlet allows users to open files directly within the portlet. However, the view count for these documents isn't registered in the database unless the user downloads the file (or opens the document's friendly URL).   Environment Quarterly...

Issue There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews. First warning:   2025-04-24 00:02:15.885 WARN [liferay/adaptive_media_processor-685][AMMessageListener:79] null...

Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary that is required for documents. Environment DXP with Google Drive or Office 365...

Issue I am trying to upgrade Liferay to 2024.Q3 or 2024.Q4 The upgrade fails with the following error: 2024-12-17 14:45:21.409 ERROR [main][UpgradeExecutor:333] Failed upgrade process for module com.liferay.dynamic.data.mapping.service com.liferay.portal.kernel.upgrade.UpgradeException:...

Issue Images and files uploaded to Documents and Media are not visible to guest users, even with "View" permission granted to the Guest role. Environment Liferay DXP 7.4 [and above versions] Resolution Guest users require both "View" and "Download" permissions in Documents and Media to...

Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment Liferay DXP 7.4 Resolution No, there is no OOTB feature available to hide...

Issue After translating existing web content, the last modified user displayed is the original author, not the translator. Environment Liferay DXP 7.4+ Resolution The "Modified by" user and timestamp for web content reflects modifications to the default language content. Translations do...

Issue Google Drive authentication usually works correctly, but sometimes it randomly fails with java.lang.IllegalStateException: Authorization oAuth2State not initialized errors in the logs. Google Drive was linked to the environment correctly following the official documentation. My...

Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the expected behavior, searching for 'nothing' will return all the available message board...

Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and display the user's screen name instead of their full name. Environment...

Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The permission that used to be View, starting from version 7.4 u76, was split...

Issue How do I prevent Liferay from saving files in the tomcat/temp/ directory? Environment Liferay DXP Quarterly Release Resolution There is no OOTB way to stop files from saving in the tomcat/temp/ directory. This action is managed by the application server, rather than Liferay, and is...

Issue Error 404 when trying to access Web Content & Document Media using a domain name over the machine IP for the Liferay instance. Environment Windows Server 2019 using IIS Web Server Liferay 2024.Q1.8 Azure Storage for DLFileEntry Storage Resolution Enabling IIS Web Server double...

Issue I'm trying to access Javadocs such as https://docs.liferay.com/portal/7.4-ga1/javadocs/portal-kernel/. However I'm getting redirected to https://learn.liferay.com/w/reference/index. Environment All versions Resolution As of June 2025, we have decommissioned docs.liferay.com. For...

Issue When indexing files, the process fails (terminates abruptly) and the following information is printed in the logs: org.bouncycastle.asn1.ASN1Encodable cannot be found by com.liferay.shared.dependencies.pdfbox_1.0.2: WARN [liferay/background_task-5][IndexerWriterImpl:188] Error...

Issue I am able to retrieve documents using the Headless API successfully if no Filters are specified. However, when using a Filter, no results are returned. This might happen when working with endpoints like /o/headless-delivery/v1.0/document-folders/{documentFolderId}/documents...

Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or malicious images that would remain publicly visible.  Environment...

Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP 7.3    DXP 7.2    DXP 7.1 Resolution At this time, the behavior is a...