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Why the Memory Metrics in Liferay PaaS differ from Liferay DXP
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Explain why the memory metrics for the Liferay service shown...
How to set up antivirus scanning of files uploaded to Liferay Documents & Media in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers who aren't familiar with Docker can't easily setup...
Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud
legacy
Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...
Check the Java version in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....
Error "The SSL certificate does not match the SSL private key"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...
Deployment failure due to invalid Environment Variable name
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...
Unable to activate ModSecurity
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to activate ModSecurity or add new rules following...
Backup Service fails to start successfully
legacy Troubleshooting
Issue The backup service fails to start successfully and the following errors can be found in the backup logs: cat: /sys/fs/cgroup/memory/memory.limit_in_bytes: No such file or directory  Environment Liferay DXP 7.4...
CI service's monitoring data is not visible in cloud console
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CI service is not showing any monitoring data after a...
Clean previous deployments which are stuck in a "in progress" status
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have run several deployments in the same environment and...
Downloading Backups via the CLI Tool
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We use CLI to download the database backup but the download is failed...
Configuring Liferay Cloud with Azure Git Repositories
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue GitHub, GitLab, and Bitbucket are not ideal Git repo...
Service shows as starting in the UI and not completing
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows...
Backup fails with Error: Retry total time limit exceeded
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception:...
Is It possible to implement Datadog in Liferay PaaS environment?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to implement the Datadog monitoring in the...
Is it possible to use the same CDN using in the Liferay PaaS instance and on the on-premises instance?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to connect the same CDN using in the...
Troubleshooting Performance Issues in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms,...
The database service went offline briefly causing downtime
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The database service went offline briefly causing downtime...
HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat...
Analyzing traffic and user activity on your Liferay Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we review inbound traffic and user activity in Liferay...