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Getting the value chosen by user in a 'Select From List' field
legacy How To
Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release...
Create custom API applications in Liferay
legacy How To
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...
If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?
legacy How To
Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
legacy
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...
All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured
legacy Troubleshooting
Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce:  Start the server and login as an administrator. Open Application Menu from top right...
Can I schedule the garbage collector to run periodically?
legacy
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...
After an upgrade, some fragments get broken because JS strict mode seems to be enforced now
legacy Troubleshooting
Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
legacy Troubleshooting
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please...
Web Content Not Showing as `Translated`
legacy Troubleshooting
Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...
Duplicate account details are visible to user
legacy Troubleshooting
Issue The admin user needs to place an order on behalf of B2C and B2B customers who have different accounts. While impersonating users simultaneously in the same browser, duplicate account details are visible....
Creating and Editing a Web Content Structure in Partitioned DB Results in Error
legacy Troubleshooting
Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null...
Virtual product order status and tax
legacy How To
Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment....
Can we hide the External Video Shortcut option?
legacy How To
Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is...
Remove extend_session for Guest users
legacy
Issue Guest users should not be able to see the extend_session message in the browser once the session has expired. Environment Liferay DXP [7.1-7.4, Quarterly Releases] Resolution Post observing the time...
Unable to play audio of OGG format in Safari Browser
legacy Troubleshooting
Issue While playing the audio in Safari Browser, it shows an error, however, the same audio is working fine in other browsers. Here is the below code for adding the audio on the portlet with <audio> tag: <audio...
The Blueprints are not visible on the pages after upgrade process
legacy Troubleshooting
Issue Upgraded the Liferay from DXP 7.4 update 31 to the latest release (DXP 2024.Q2 is the latest one at the time of writing this article), the blueprint is not visible on the pages, which was configured in the...
Which database table should stores the URL of the embedded page
legacy
Issue User creates an embedded page, so the URL under the Layout section will be present in which database table and column. Steps to follow: 1. Start the server. 2. Navigate to the Site Menu > Pages. 3. Create a...
Workflow task is not assigned to site role users
legacy Troubleshooting
Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab  Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g.,...
CVE-2013-3587- enable of HTTP compression
legacy Troubleshooting
Issue Security vulnerability CVE-2013-3587 details a breach attack that is possible with the enable of HTTP compression and Deflate. Steps to see the behvaior: Navigate to any of the pages on the Liferay server....
"Prefix" does not save when switching between "Languages" for a User
legacy Troubleshooting
Issue When editing the "Language" selection for a User the "Prefix" does not always save the pre-selected response. Example: Set the "Prefix" to "Mr" and "Language" to "English" for a User and click Save. Change the...