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Redirecting to login page when authenticated via SAML returns a 500 error
Issue Navigating to to the login page /c/portal/login on the SP throws a 500 error when already logged in through SAML. Environment DXP 7.3 DXP 7.4 Resolution This is a known issue affecting DXP 7.4 U80 and lower and some DXP 7.3 versions. Please upgrade to a more recent release or open...
After copying the data to the Message Board, the numbered list not continuing
Issue Copied the data from the Word file, pasted it into the Message Boards's Thread, and published it. After publishing the Thread, the number list is not continued and shows like: 1. a. 1. a. 1 a. Steps to reproduce: Navigate to the Content & Data > Message Boards > click on the action...
Enable/Disable Multi-Factor Authentication
Issue If there is any problem related with the way two-factor is working or do you simply want to deactivate it for some reason. Environment Liferay DXP 7.4 2023 Q1 - 2023 Q4 2024 Q1 Resolution There are two ways to enable or disable the multi-factor authentication: Through the portal,...
The users imported from LDAP cannot change their password
Issue The users who were imported from LDAP cannot modify their passwords from My Account. Environment All Liferay DXP environments Resolution Make sure that LDAP Export option is enabled. Ensure that the credentials used to connect from Liferay DXP to LDAP have sufficient permissions to...
A user group imported from LDAP is not removed from Liferay when the related group is removed from LDAP
Issue Removing a group from LDAP does not remove the related user group imported in Liferay DXP's database. Environment All Liferay DXP environments Resolution This is the intended behavior. The user group has to be removed manually.    , knowledgeArticleType: reference, legacy: true,...
How to properly scale up Search nodes?
Issue How to properly scale up Search nodes instead of deleting the Search service and deploying it again? Environment Liferay PaaS Liferay DXP 7.4+ Resolution Following the Liferay Cloud Upgrading to a High Availability Subscription documentation, which also describes the procedures to...
Deactivating Autogenerate Structure Key generates IDs
Issue I  browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure and I fill the 'Structure Key' field with a custom value (i.e. 'ID0001')....
Tabs created in Webcontent body field are not clickable in content management system
Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However, DXP 7.4 has transitioned to CKEditor, resulting in the observed...
Content does appear correctly for 'Site Member' users even though permissions appear correct
Issue We have a 'Web Content' set up as visible for 'Site Member' users. This 'Web Content' is under a hierarchy of folders. We added a 'Web Content Display' widget to show the 'Web Content'. The widget is also set up as visible for 'Site Member' users. The issue is when a 'Site Member'...
Search doesn't return enough results
Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment Liferay DXP 7.4 Resolution In the hypothetical scenario described, the...
Where is the place to define default values for Web Content Structures in DXP 7.4 ?
Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content Structures. Now we have a problem with migrated structures that kept default...
Search result description does not include text from Web Content Display Widget located within Widget Page.
Issue Steps to reproduce: Create a Web Content. Create a Widget Page. Add a Web Content Display Widget to the Widget Page. Configure Web Content Display Widget to display the Web Content. Create a Content Page. Add a Web Content Display Widget to the Content Page. Configure the Web...
In web Content Structures, Calendar in Date Picker Field does not display properly
Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling.  Environment Quarterly Release 2023.Q3 Resolution Request for hotfix containing LPS-202728 or...
The search service exceed 80% of its allocated memory
Issue We sometimes see the following warning in the Cloud console: The search service exceeded 80% of its allocated memory. Environment Liferay PaaS Resolution The search service often presents high memory consumption, sometimes even using the entire container’s allotted memory, and is...
How to modify the number of returned items in Queries made with the API
Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to configure the number of queries to return using the pagesize parameter. To use...
UI distorted on Product Visibility Account Page
Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a product. 4. Go to Visibility tab. 5. Enable Account groups Toggle 6. Add both...
Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node
Issue When opening a Web Content in edit mode, the following error populates within the browser console:  Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node Steps to reproduce: Access Site Admin > Content & Data > Web...
Folders, contents and other assets display outdated user name/surname
Issue Within the Site administration, asset creators' names are displayed for folders, web content, and documents. Updating a user's name and/or surname does not reflect these changes in the aforementioned resources; instead, the previous values continue to be displayed. Can these...
How to get content metadata from Asset Publisher template
Issue We are designing an Asset Publisher template and we would need to get content metadata available to configure an Asset Publisher. Environment DXP 7.4 Resolution The information about Asset Publisher widget preferences just as every widget which supports Display Templates, is...
How can I display the maximize and minimize buttons in my widget
Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my custom theme using Velocity. Environment 2024.Q1 2023.Q4 2023.Q3 DXP 7.4...

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