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Limiting the Number of Search Results and Mitigating "Result window is too large." Errors when Using Elasticsearch via index.search.limit and index.max_result_window
Troubleshooting
Every functionality that relies on search engine queries in Liferay can return a maximum of 10,000 results by default. This applies to Search Bar widget searches, search toolbar searches, search REST API usages, and...
Documents Modified date changes if documents are moved between folders
legacy
Issue If we move documents between folders their Modification date is updated even if the document itself has not been modified. Environment Liferay 7.3+ Resolution The actual behavior is expected and a...
Different total count of items when creating an export and import process over same site
legacy
Issue We are exporting site contents in a lar file. When checking the number of items in the export, we've seen some values. When we try to import this lar in another site, we are detecting that the number of...
Document Search takes too long to return results
legacy Troubleshooting
Issue I have a page for displaying document search results, and it takes too long to load (several seconds). My site has hundreds of content pages, each containing dozens of widgets (including those from the master...
Backup service permission error: does not have storage.buckets.get access
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup service is not working properly and the...
Missing translation using taglib liferay-ui:message
legacy Troubleshooting
Issue Trying to use liferay:ui message taglib in a custom module is not using key provided in Language.properties view.jsp <liferay-ui:message key="test.caption"/> Language.properties...
Open ports - Port Number 80 and 443 are in open state
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...
You cannot apply the selected structure restictions for this folder. At least one web content references another structure.
legacy Troubleshooting
Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...
Unable to use CNAME records when setting up domain for Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is...
Obfuscating property values and rendering them as asterisks(*****) in the Control Panel.
legacy How To
Issue Certain property values need to be hidden in the Control Panel.  Environment DXP 7.4 Resolution To obfuscate the value of a portal property and have it appear as a string of asterisks (****) in the Control Panel,...
Minification of CSS and JavaScript resource
legacy
Issue Unable to minimize the CSS and Javascript using the  minifier.enable  portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When...
Retrieve file from a closed Help Center ticket
legacy
Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are...
Avoiding 'q param' and caching of Favicon in the browser
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...
Unable to publish web content with button tag
legacy Troubleshooting
Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...
After upgrading, these ComboServlet errors are shown: 'Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript'
legacy Troubleshooting
Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not...
The editor is able to translate the non localizable value in Web Content
legacy Troubleshooting
Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner...
Why doesn't queued publication show status correctly?
legacy Troubleshooting
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish...
Placeholder text visible for empty mapped web content
legacy Troubleshooting
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...
Customize the OOTB portlets on the Liferay SaaS platform
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...
Unable to edit permissions for Guest in a Web Content
legacy Troubleshooting
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...