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Web Contents statuses are not changing to expired even after expired date is over
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Web Contents statuses are not changing to expired even after the...
Reindex icon is visible to all users
legacy Troubleshooting
Issue Reindexing icon is available on top of every page while reindexing for all the users irrespective of roles Environment Liferay DXP 7.2 Resolution This can be disabled for all users by blacklisting the...
Contented Visited and Page Visited rules are missing from Behavior section in Audience Targeting after installing FP21 on DXP 7.1
legacy Troubleshooting
Issue Contented Visited and Page Visited rules are missing from the Behavior section in Audience Targeting after installing FP21 on DXP 7.1 When starting DXP 7.1 with FP21 + Audience Targetting, the following error is...
Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?
legacy How To
Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing...
CKEditor Styles pull-down menu shifts position when hovering the mouse cursor over it
legacy Troubleshooting
Issue CKEditor Styles pull-down/drop-down menu shifts its position when hovering the mouse cursor over it:   This only happens when setting up CKEditor using the following properties on...
Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?
legacy
Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...
Unable to open the notification of the deleted user
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a new user by navigating to the Users &...
Caused by: java.sql.SQLException: Protocol violation
legacy Troubleshooting
Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...
JAWS Screen Reader is announcing state and navigation of Menu items incorrectly
legacy Troubleshooting
Issue The JAWS screen reader does not announce whether a Menu item is expanded or collapsed Environment Liferay DXP 7.4 Resolution This resolution requires customization and should only be implemented at the...
Where and how are properties documented?
legacy
Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay...
Unable to publish the web content with huge data
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...
How to change the screen name and email-id of the Liferay's default admin user
legacy How To
Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the...
Wrong Apache Commons Lang3 library version added to module manifest
legacy Troubleshooting
Issue We have a service builder module that uses Apache Commons Lang3. Our Liferay version uses Apache Commons Lang3 version 3.11. In our module, we have defined the dependency as follows inside the build.gradle:...
Local Liferay Admin Users unable to authenticate when LDAP is Configured on Virtual Instance
legacy How To
Issue When a main Liferay instance and a second virtual instance are both connected to the same LDAP server, local Liferay admin users are unable to log in when the “Required” box is checked. In the case where the LDAP...
Is Liferay compatible with macOS?
legacy
Issue Can I use Liferay DXP 7.2 with macOS?   Environment Liferay DXP 7.2   Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...
Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled
legacy Troubleshooting
Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when...
'getRealUserId is not a function' when upgrading to 7.3 u6+
legacy Troubleshooting
Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error:  Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update...
Breadcrumb in Display Page Template does not display the correct path
legacy
Issue When adding the BreadCrumb Widget in a Display Page Template (DPT) we can't configure it to display the correct path. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Unfortunately, currently it is...
Elasticsearch error: This is not an HTTP port
legacy Troubleshooting
Issue When configuring a remote Elasticsearch server the Search > Connections screen shows the error java.lang.RuntimeException: error while performing request. The logs show the message: Not a valid...
Why are Fragments still marked as used in the Home page(Draft) even though it was removed?
legacy Troubleshooting
Issue When a test fragment is created and then removed from the page, it is still marked as being used on a draft of a page. When I go to "View Usages" of the created Fragment, the Home page(Draft) under Fragment...