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Service builder upgrade issue related to class: "java.lang.ClassNotFoundException: com.liferay.portal.kernel.service.PersistedModelLocalServiceRegistry cannot be found by com.mchi.master.service.service_1.0.0"
legacy Troubleshooting
Issue ClassNotFoundException error while upgrading the Service builder of DXP 7.2 to DXP 7.4 2023 Q4.0. The error looks like this: 2024-01-18 09:31:22.491 ERROR [Refresh Thread: Equinox Container:...
"HTTP/1.1 413 Request Entity Too Large" Error encountered when reindexing
legacy Troubleshooting
Issue We encountered the error below while reindexing:  Error reindexing all com.liferay.journal.model.JournalArticle for company: 10157 com.liferay.portal.kernel.log.LogSanitizerException: java.lang.RuntimeException:...
Index is accessed at startup might result in [HTTP/1.1 404 Not Found]
legacy Troubleshooting
Issue You might encounter a behavior where Liferay tries accessing certain indexes that had a different name in previous versions. Normally this is not causing any issues, however you might have specific...
'TemplateNode cannot be cast to java.lang.String' error when using certain words in structures
legacy
Issue We have a structure that has a field called 'type' and being referenced in the advanced settings When we try to preview it, we get the above-mentioned exception in our logs Environment Liferay DXP...
Unable to bind to the LDAP server javax.naming.CommunicationException: [Root exception is java.lang.ClassNotFoundException: javax.net.ssl.SSLSocketFactory cannot be found by com.liferay.saml.web_
legacy Troubleshooting
Issue During the time of portal login using the LDAP users, the user('s) are able to log in successfully, LDAP connections have an active connection but observed the below warnings in the Liferay log.  2021-12-17...
RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM
legacy Troubleshooting
Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...
HTTP/2 Rapid reset attack mitigation in Liferay PaaS (CVE-2023-44487)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue If you are using HTTP/2, nginx and below tomcat...
java.io.FileNotFoundException after migration to Advanced File System Store
legacy Troubleshooting
Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...
java.lang.ClassCastException: class com.liferay.util.axis.SimpleHTTPSender cannot be cast to class org.apache.axis.Handler error when using axis library to call an external web service
legacy Troubleshooting
Issue We have implemented a custom code in an OSGi module that uses the Apache Axis client and is trying to invoke an external SOAP web service. When we try to call the external service, a ClassCastException error is...
Updating the Time Zone of All Users in your Instance
How To
Introduction Liferay supports localization by language, time zone, and more. While Liferay has a default configuration for time zones, you can set the platform to use any standard time. After installing Liferay and...
Changing the Liferay Instance's Log Time Zone Without Modifying the JVM Time Zone
How To
Introduction By default, Liferay's JVM uses the UTC (GMT) timezone for scheluding jobs and displaying the correct dates in the presentation layer. However, you can change the time zone...
Adding More Australian Time Zones
How To
Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the...