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A non-friendly error message appears in the logs when trying to create a new user through API with a firstName that is longer than allowed

legacy Troubleshooting

Issue Trying to create a new user via API with a longer than allowed firstName produces a non-friendly error message in the logs Reproducing steps Start Liferay and go to Control Panel > Server Administration >...

Can I use O365 integration if Liferay is in DMZ?

Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this...

Cannot run program "java" error when executing process to generate document previews

legacy Troubleshooting

Issue When uploading or previewing images or documents that have not been previously loaded, the following WARN will be thrown. WARN [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable...

FriendlyURLMapper's Patterns and Matchers

legacy Troubleshooting

Issue My friendlyURL portlet is not parsing correctly some of my URLs. Sometimes it is not clear which kind of pattern we must define in routes.xml when implementing a module to make URLs friendly (see...

Synonym sets and Result Rankings entries are removed when the Elasticsearch index is removed

legacy Troubleshooting

Issue Synonym and Result Ranking entries are removed when the Elasticsearch index is removed. In the event that the index is removed Synonyms are missing even after performing a full reindex. Environment Liferay DXP 7.2...

Session Management in Liferay

Issue How the sessions are managed in Liferay and what are all the different types to configure the same. Also, whether the Liferay session work for the javascript disabled browsers? Environment Liferay DXP...

Look and Feel settings are not updated on page publish

legacy Troubleshooting

Issue When editing a Content Page, we can access Look and Feel, change some settings, Save and Publish, then we notice that the changes are successfully updated on the page. Accessing Look and Feel again and...

Exporting a form exports items that do not already exist

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How Can I Add Images to the Calendar App?

Issue I would like to add thumbnail images to events in the calendar app. Environment DXP 7.3 Resolution This functionality is not available out of the box, but a feature request for future development...

Why is some text formatting not being replaced when I select a different format?

legacy Troubleshooting

Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...

Can't add new content from the Asset Publisher on Content Pages

Issue When we use Widget pages, there is a '+' button on the Asset Publisher where we can create different assets That button is not available when the portlet is on a Content page Environment Liferay DXP...

Categorization of Assets are not working

legacy Troubleshooting

Issue Asset categorization is not working across the entire website. Steps to reproduce Click web content -> Add new web content -> Try to select Categories of web content There is no option to select the...

Why are the 'Site Variations' not working properly?

Issue Page variations in Staging do not save distinct versions when edited, instead, edits populate across all variations. Steps to reproduce 1. Start with a clean instance of Liferay 7.2 fix pack 9 2. In Site...

The picture tag gets removed from the adaptive image when using alt attribute

Issue Editing the published web content by adding the alt attribute in the source code of the image, the picture tag gets removed from the adaptive image. Steps to reproduce: Create dummy page Create web content:...

NoSuchInstanceFormException

legacy Troubleshooting

Issue The exception "NoSuchInstanceFormException: No DDMFormInstance exists with the primary key 0" triggers continuously even every minute. Environment Liferay DXP 7.1 Resolution This error may happen when Liferay...

Form Fields disabled

legacy Troubleshooting

Issue In a form, fields are disabled when filling it. While inspecting the same, it shows a 404 error status in the browser console. Also, the form is working perfectly for some users but not for all users....

Authority to edit notices

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is it supported ?

Issue Requirement is to upgrade the Bootstrap library. Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is Liferay portal 6.2 compatible with Bootstrap 5? Is it supported ? Environment...

Forgot Password is not popped up with an error when providing an email address that doesn't exist in the DB

Issue In the 'Forgot Password' option, while trying to provide an email id that doesn't exist in the database, the user can proceed to answer the security question. Whereas an error is not popped up saying the user's...

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