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Service Provider (SP) initiated SLO when using OIDC (SaaS environment)

Issue We are utilizing OpenID Connect (AWS Cognito) for logging into Liferay; however, the users remain logged into the SSO system even after logging out of Liferay. Environment Liferay DXP 7.4 Resolution...

Unable to access product specifications via guest user

legacy Troubleshooting

Issue Users need to access product details via a headless admin API but through guest users (unauthenticated requests). However, users could use 'Service Access Policies' for this; though, even after adding the...

How much time does it take for a new SSL Certificate to be updated in Liferay PaaS?

legacy Troubleshooting

Issue User has updated their system with a new SSL certificate properly and the update is not performed immediately. Environment Liferay PaaS Resolution It takes around 30 minutes for a new SSL certificate...

Custom ActionExecuter always results in PortalException: No action executor for java

legacy Troubleshooting

Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...

Unable to select Specific Display Page Template for the default 'Home' page from the page hierarchy

legacy Troubleshooting

Issue While creating web content and while selecting the Specific Display Page Template, the ‘Home' page does not get enabled and hence the child page associated with the 'Home’ page cannot be selected....

Known Issue [Resolved]: "Unit of measure key is mandatory" error when submitting a Commerce order via API

legacy Troubleshooting

Issue After creating a product with all required details and mapping a Unit of Measure (UOM) to that product, while creating the order using the POST /v1.0/orders API listed on...

Search doesn't return enough results

legacy Troubleshooting

Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment...

Where is the place to define default values for Web Content Structures in DXP 7.4 ?

legacy Troubleshooting

Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content...

How to modify the number of returned items in Queries made with the API

legacy Troubleshooting

Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...

How target Liferay product in my workspace?

legacy Troubleshooting

Issue We are currently upgrading our workspace and we would like to change the target version in our gradle.properties file, but we are unsure what is the correct format. We tried using e.g....

UI distorted on Product Visibility Account Page

legacy Troubleshooting

Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a...

POST call to /v1.0/sites/{siteId}/site-pages returns UnsupportedOperationException

legacy Troubleshooting

Issue When trying to add a page via headless API using the POST endpoint /v1.0/sites/{siteId}/site-pages, UnsupportedOperationException is returned. Environment Liferay DXP 7.4 Quarterly Release Resolution This API...

Error persistenceField is null when building portlet for Quarterly Release versions

legacy Troubleshooting

Issue When trying to build a custom portlet for a quarterly release version, the build fails with the following error: persistenceField is null Environment com.liferay.gradle.plugins.workspace version is less than...

Liferay userGroup view permission not working

legacy Troubleshooting

Issue Post assigning VIEW permission of 'UserGroup' to a role, assigned users are able to perform all the operations on UserGroup, i.e. there is no restriction. Steps to reproduce: Create a custom regular role,...

Getting Error 'java.io.IOException: Unable to include JSP'

legacy Troubleshooting

Issue User has encountered similar error post installation of a liferay hotfix: ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include JSP...

LOGOUT event is not added to Audit Table

legacy Troubleshooting

Issue LOGOUT event is not being audited when SAML SLO is enabled. Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution This happens because LogoutPreAction and LogoutPostAction classes do not get...

There are invalid rule expressions while saving form

legacy Troubleshooting

Issue It's possible to save a Form with fields removed from the Form Builder that make part of a rule. Steps to Reproduce : 1. Go to Content&Data > Forms 2. Create a new Form 3. Add two fields: Text Field and Date...

Guest users get a 200 OK response when calling URL

legacy Troubleshooting

Issue When guest users call http://<server>:<port>/manage, they get a 200 OK response. Steps: Start a vanilla Liferay DXP server Log in Go to the Personal Menu, click the user's avatar Log out Go to...

The eclipse button is not available

legacy Troubleshooting

Issue The eclipse button is missing from the journal list page. Steps to reproduce: 1. Start the server 2. Add a new web content. 3. Go to the web content list page. Observed behavior: The Eclipse button is...

Unable to build the module: Could not find com.liferay.portal:release.dxp.api errors

legacy Troubleshooting

Issue Sometimes users face the following error while building their modules: Task modules: test-search-results-limit:compileJava FAILED FAILURE: Build failed with an exception. what went wrong: Execution failed for...

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