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Custom ActionExecuter always results in PortalException: No action executor for java

Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...

Known Issue [Resolved]: "Unit of measure key is mandatory" error when submitting a Commerce order via API

legacy Troubleshooting

Issue After creating a product with all required details and mapping a Unit of Measure (UOM) to that product, while creating the order using the POST /v1.0/orders API listed on...

Search doesn't return enough results

legacy Troubleshooting

Issue When searching for a file such a Web Content.jpg, searching for partial matches (such as We Content or Web Conte) or the file name without the extension doesn't yield the file in the search results Environment...

Where is the place to define default values for Web Content Structures in DXP 7.4 ?

legacy Troubleshooting

Issue In Liferay 7.1 we had defined default values for fields in our Web Content Structures. After migration to Liferay 7.4 we do not see any place to define default values while creating or editing Web Content...

In web Content Structures, Calendar in Date Picker Field does not display properly

legacy Troubleshooting

Issue When using a Web Content structure containing the Date Picker field and clicking on the calendar in the date picker field, the calendar is not displayed completely, and requires scrolling. Environment Quarterly...

How to modify the number of returned items in Queries made with the API

legacy Troubleshooting

Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...

Unable to scroll right section panel in web content

legacy Troubleshooting

Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...

Workflow Metrics display only in UTC

legacy Troubleshooting

Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...

CAPTCHA does not work for Guest users on forms

legacy Troubleshooting

Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...

Permissions missing after switching from SaaS to PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The project has been switched over from a SaaS to a PaaS...

"NoSuchFileEntryException" error message appears

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Dynamic Picklist in Liferay Forms using Objects

legacy Troubleshooting

Issue We have created a Liferay form with Object and used the concept of dynamic picklist (data provider + picklist). However, we're facing issues with saving the data (selected from the picklist) upon form...

Liferay-ui: icon-menu does not collapse when clicking on another Action menu

legacy Troubleshooting

Issue When clicking on an Action menu and then clicking on another right after, the previous Action menu does not collapse, making the first one overlap the others. Environment 2024.Q1.1+ Resolution This...

The keywords "Global" and "Control Panel" are appearing in the search results for certain pages

legacy Troubleshooting

Issue When we are searching for certain pages, sometimes we can see the keywords "Global" and "Control Panel" appearing in the results. How can we hide these? Environment Liferay 2023.Q4 Resolution Performing a...

GUEST users have no access to custom objects API

legacy Troubleshooting

Issue Templates which make use of the objects API are not working correctly for guest users. Environment Liferay 7.4 and Quarterly Releases. Resolution You need to add the VIEW permission for your custom...

Embedding an external video in Web Content Article fails (iframe)

legacy Troubleshooting

Issue Publishing a Web Content Article with an embedded video link (to YouTube for example) results in this error and the video not being displayed: An Error Occurred Try watching this video on www.youtube.com, or enable...

Query Regarding Dynatrace License Renewal and Configuration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Dynatrace is displaying a License Expired message. As per Liferay's...

Page/Portlet Display Widget is Unresponsive

legacy Troubleshooting

Issue The portlet is unresponsive, even when I duplicate the page, the behavior is the same. User is unable to interact with a widget, or update the configurations of the widget. Knowledge Base Display...

Traces from custom module stop printing after redeploy

legacy Troubleshooting

Issue A custom module prints traces the first time it's deployed but not if redeployed. After restarting Liferay it works again. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Liferay DXP 7.4 Resolution...

Microsoft Translator fails to auto translate to Indonesian language

legacy Troubleshooting

Issue After enabling Microsoft Translator, as per this documentation, selecting the Indonesian language to translate to and clicking the Auto Translate button, the following message appears in the UI,...

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