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HTTP 500 error when logging in via Liferay App Screen
Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the mobile devices may show: Cookie invalid or empty Environment Liferay DXP 7.0+...
Message displayed when "Paste" operation is used in editing web content (CKEditor)
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The following message is...
Dev Studio 3.9.0 does not start up with macOS Big Sur
Issue Due to an issue with the bundled version of Eclipse, Dev Studio 3.9.0 on macOS Big Sur fails to start up, showing an error message "Alert: Failed to create the Java Virtual Machine." Environment Dev Studio 3.9.0 Resolution A future Dev Studio release will have the updated Eclipse...
DNSName components must begin with a letter error while starting LDAP server in Apache DS
Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server: ERROR [org.apache.directory.server.wrapper.ApacheDsTanukiWrapper] - Failed to start the service....
Landing page redirection is not working after SAML configuration
Issue Once the SAML is configured the Landing Page redirection is not redirecting to the desired page. Environment Liferay DXP 7.1 Resolution The pre and post-login actions (like DefaultLandingPage actions) are not compatible with AutoLogin solutions (like SAML). These pre and post-login...
When pasting a content into the Liferay editor, all the formatting is lost
Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP 7.1 Fix Pack 3+ Resolution Please install Liferay DXP 7.0 Fix Pack 84+ or...
Site Facet is not working properly
Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected Behavior: A list of matched keyword/list of all sites should be available to...
Resolving a "compressed-looking" control panel menu in a custom 7.3 theme
Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the classic theme (with less vertical white space than the Classic theme).  What...
Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1
Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling  The below error will be printed upon deployment: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:259] Processing my-project-1.0.0.jar ERROR...
Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g., PostgreSQL). A backup coming from this kind of databases normally is not...
How to resolve a "Failed to define class from Service Module Loader" error
Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class com.liferay.portal.security.xml.SecureXMLFactoryProviderImpl in Module "deployment.ROOT.war:main" from Service...
Full support for Unicode in a Liferay PaaS database
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as part of a new web content.  In the Liferay service's log you get this...
Couldn't retrieve remote JWK set: Server returned HTTP response code: 401 error occurs when using OpenID Connect authentication with Oracle Identity Cloud Service
Environment Liferay DXP 7.0-7.3 Oracle Identity Cloud Service OpenID Connect authentication enabled Symptom When OpenID Connect authentication is enabled in Liferay DXP and Oracle Identity Cloud Service (IDCS) is the configured provider, the following error may occur and users are not...
Cannot login using OpenID Connect: Timeout error
Issue In some cases, users are having problems with the integration with OpenID Connect, and they are unable to log in. The Liferay log returns the following error: ERROR [http-nio-8080-exec-16][OpenIdConnectFilter:132] Unable to process OpenID Connect authentication response: Unable to...
HTTP 400 response code shows sensitive data
Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0   DXP 7.1   DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code indicates that the server cannot or will not process the request due to...
How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold
Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to view the result: This behavior remains with the SPA OSGi module active and...
Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower
Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO [main][ModuleFrameworkImpl:1810] Starting dynamic bundles ERROR [Framework Event Dispatcher: Equinox...
LDAP Performance Issues after upgrading from 6.2 to 7.2
Issue Seeing some slowness authenticating with LDAP after upgrading from 6.2 to 7.2. Environment DXP 7.2 [Upgraded from 6.2] Resolution Install Fix Pack 9 or a hotfix that includes LPS-122832 and run the upgrade process again. LPS-122832 reports and fixes the behavior that several...
LCS Grace Period in a Containerized Environment
Issue Once my LCS subscription expired, my containerized environment was disconnected immediately instead of entering the LCS grace period. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Because containerized environments destroy the existing server and spin up a new...
IE11 "unable to get property of 'selectors' of undefined or null reference" Errors
Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is resolved by LPS-123899 Additional Information This error does not appear to be...

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