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Filter by Status options not present in Management Bar for Web Content administration

Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...

Category facet: unable to select vocabularies

legacy Troubleshooting

Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...

'ConfigurationProviderUtil cannot be resolved' after upgrading

legacy Troubleshooting

Issue We've begun updating to the dxp:2023.q4.4 version and encountered the following error while building the code on the 2023.Q4.4 baseline:...

Object Entries do not appear in Search Results

legacy Troubleshooting

Issue Object entries are not visible in Search results Environment Liferay DXP 7.4 Resolution When you create an Object Definition, you get to choose whether its scope is Company or Site (you cannot change it once...

ObjectFieldNameException$MustNotBeDuplicate when updating Object Definition

legacy Troubleshooting

Issue When trying to update an object definition from one environment (eg. dev) to the other (eg. uat), the process fails with the following error:...

How to resolve duplicate Anonymous Users

legacy Troubleshooting

Issue My upgrade failed with the following error: failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Getting session ID from groovy script embedded in a workflow definition

legacy Troubleshooting

Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....

Liferay Artifact missing from Maven Repository

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows

legacy Troubleshooting

Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...

When a web content is copied, only its title is changed for default language

legacy Troubleshooting

Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...

Custom Facet displays encoded term values

legacy Troubleshooting

Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

Large number of records on the SamlSpSession table

legacy Troubleshooting

Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...

Email are not sent from Liferay when Office365 is used as the server

legacy Troubleshooting

Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...

Search results are displayed in different orders each time randomly

legacy Troubleshooting

Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...

Chances of vulnerabilities like SWEET32

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...

"Text verification failed" Captcha error

legacy Troubleshooting

Issue We are trying to use the Reset Password functionality, but every time we enter the captcha text correctly, we always get an error saying: "Text verification failed". We noticed this same behavior on other...

Missing Parameters Format in JSONT File when using Data Migration Center

legacy Troubleshooting

Issue Facing an issue with the missing parameters in the JSONT format file when using the "Data Migration Center" portlet. Batch Client Extension only supports the "JSONT" file format. After generating the "JSONT"...

Vulnerability in Apache Tomcat (CVE-2023-46589)

legacy Troubleshooting

Issue This security vulnerability (CVE-2023-46589) has been reported, and it is fixed in Tomcat 9.0.83. However, our current Liferay DXP 7.4 update 67 has a 9.0.71 Tomcat version. Environment Liferay DXP 7.4...

Your license does not have any allowed MAC addresses

legacy Troubleshooting

Issue I am trying to activate my license but received the following error displayed on the screen ERROR: DXP Production license validation failed java.lang.Exception: Your license does not have any allowed MAC address...