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Issue Some users are not able to log in to the environment, even after clearing the database cache The user generally encounters a temporarily unavailable banner or a not authorized 401 error The following transaction lock error appears in the database logs Exception executing batch...

Issue When editing a page, exiting using the back arrow leads to an error page instead of the previous page and a NullPointerException in the log Environment DXP 7.3 u18 Resolution Upgrade to 7.3 u34 or seek patch for LPS-197360 Additional Information...

Issue I am trying to create an Item Selector using the article Implementing an Item Selector On step 5, Portlet shows but clicking on the "Select button" gives error message in console and nothing else happens Environment Liferay DXP 7.4 Resolution Unfortunately, there is an error in the...

Issue If having a Many-to-Many relation with Commerce Product and defining an Object Layout with a tab for the Commerce Products relationship > it doesn't work. Users cannot select products. Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior is a known bug of DXP...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Around Oct. 9th, 2023, after deployment, console shows deployment succeeded but UI still shows that service is still loading for...

Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin should We configured SSO for users' login Environment Liferay Portal 6.1+ Liferay DXP...

Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the "Unknown product version" error is because this file got corrupted in your environment...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup failed with the below exception: backup[backup-84fd5546d99-gfgfhd] [ERROR] Error: Retry total time limit exceeded -...

Issue The product name is not displayed Steps to reproduce: 1. Go to product menu > Commerce > Product 2. Create a product > Publish 3. On the product menu go to Control Panel > Objects 4. Create an Object by clicking on the plus button > On “Panel Category Key” select “Object” > Go to...

Issue Snippet field doesn't get returned after using SearchRequestBuilderFactory to create the Search Request following Liferay's official documentation. Environment DXP 7.4 Resolution In order to get a summary, the below code is suggested by...

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site using the Speedwell template. 3. Add an item to the cart. 4. Check the order date (Control Panel > Commerce > Order). For example, if the order was added today, it'll show the today's date. 5. Now filter order date...

Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to Documents and Media and create a folder. Upload an image inside the created folder...

Issue Category Facet is not working Steps to reproduce: 1. Create a Minium Site 2. Open the Minium Catalog 3. Use the Category Facet to filter by category Expected Behavior: The checkboxes inside the facet are clickable and usable Observed Behavior: The checkboxes seem to be disabled, so...

Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this: Create Organizations called Org1 and Org2 Create Accounts  called Account1 and...

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Control Panel > System Settings > Content and data > Page Fragments > Click on 'Cancel' button. Expected Result: When click on the cancel button, it'll redirect to the System Settings home page. Actual Result: Cancel...

Issue After deploying the service builder module, a table was created in the database; however, after adding a new entry or column to the service.xml file and building the module, the generated column was not visible in the database table. Environment Liferay DXP 7.3 Liferay DXP 7.4...

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site with a minium site template. 3. Create a user with view permissions of 'Order', 'Channel', 'Catalogs', and 'Accounts'. 4. Provide membership of the created site. 5. Log in with the created user. 6. Navigate to the...

Issue I have upgraded to DXP 7.4 from DXP 7.2, and after starting the 7.4 instance, when I try to execute full reindex, it does not work. Before upgrading, I have enabled the "index read only" by adding the following config file:...

Issue Facing errors while using tag library <liferay-ui:input-editor> in JSP files. Environment Liferay DXP 7.4 Resolution The <liferay-ui:input-editor/> tag is deprecated as of Liferay DXP 7.1 in favor of the <liferay-editor:editor/> tag. Use the <liferay-editor:editor/> tag to avoid...

Issue Workflow Metrics go missing after performing a reindex. Here are the steps to reproduce: Login in as an admin Navigate to Applications > Metrics Notice that there are some processes listed Click the kebab menu > Settings Click Reindex All Navigate back to the Metrics page Expected...