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Internet Explorer 11 Memory Leaks
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of the application increases, a page may render with mobile styling....
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known issues in Liferay DXP 7.1 Fix Packs and Service packs. Fix Pack 8 Fix...
Unable to Access Liferay Due to Missing Theme(s)
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When deploying themes to Liferay, theme references are created and saved into the database. If the theme is...
Lucene Indexing Errors
If organizations are missing in the control panel and are accompanied by Lucene indexing errors they can be the result of not having the proper settings. Resolution In the portal-ext.properties file add "lucene.replicate.write=true" Verify that each node has their own index and aren't...
License fails to deploy due to permissioning
One error that can occur in deploying licenses doesn't have anything to do with the app server but rather arises due to the permission settings on the operating system. Some symptoms of this are: The XML file sits in the "${liferay.home}/deploy" folder A .li file is not generated into...
Installing the New Version of Renamed Marketplace and Enterprise Search Applications in DXP
Introduction This article documents how to install the new version of a renamed Marketplace application in Liferay DXP. The names of some Liferay Marketplace applications have been changed in order to distinguish that these applications are developed by Liferay in order to connect with...
Unable to upload documents to Document Library from remote machine through web service larger than 3MB
Information about products not created by Liferay is provided for informational purposes only and does not constitute Liferay Support recommendation nor endorsement. Liferay also does not assume any responsibility for any instructions herein or referenced regarding these products. When...
Possible LDAP NullPointerExceptions
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When setting up LDAP in the portal-ext.properties, NullPointerException errors may be thrown if settings are not...
Grey screen when accessing document in Liferay Sync
If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled. Resolution 1. Update to Liferay Sync iOS 1.1 2. If you are running version 1.0, add this line to your...
Can not Edit Calendar Event When User Language and Portal Language Differ
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution Description 1. Set the Portal Language to English (US), add calendar portlet to homepage 2. Create a...
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and Categories, Staging in Liferay 6.2 offers limited support only, which means...
Liferay Maven Troubleshooting Guide
This article is a troubleshooting guide to assist with common errors in using Liferay Maven SDK. The information listed below is applicable to all Liferay Portal versions.  Resolution When encountering issues with Maven, it is important to verify that Maven has been installed correctly...
Linking to Unpublished Pages for Staging
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing when publishing content that links to a given page after that new page...
Minimizing JRuby Memory Issues
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article addresses memory issues caused by JRuby, a Java implementation of the Ruby programming language....
Message Boards Do Not Work On MySQL Unless Character Set is UTF-8
When the MySQL database is using a character set that is not UTF-8 (such as Latin1), new message boards posts with special characters like the one in the below screenshot cannot be published. You will see a, Message portlet unavailable message, and the following error:...
Setting Operating System Permissions in the Liferay Portal 6.2 EE Tomcat Bundle
In the process of building the Tomcat bundle, some read/write/execute permissions may be lost for your operating system. Resolution To regain access to the various files and folders in the Tomcat Bundle, simply change the permissions via the operating system. In Windows, this means Right...
Preventing Inaccurate or Incomplete PDF Document Previews
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Generating Previews of PDF Documents using PDFBox can lead to the generation of incomplete or inaccurate results,...
Permissioning Documents as a Site Member
This article explains an issue that arises even after applying a fix for LPS-34514 (this LPS ensures that the option "Site Members" is only shown in the role selection box if the user really had the permission to "View" the "Site Member" role). While this fix is correct, the best fix...
Unable to Move a Search Portlet in a Custom Page Template When Using Default Classic Theme
If you are using the Liferay platform's default classic theme when creating a page template, the search and navigation portlets are added by default. You cannot move or remove those portlets from the page template. Resolution Because the page template is taking from the theme along with...
Exceptions when remote staging in a clustered environment
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a clustered environment with Remote Live staging turned on, user may see printed in the logs "unable to...

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