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The Product Menu Becomes Unresponsive after Upgrading to 2024.Q3 when module.framework.properties.org.osgi.framework.bootdelegation is configured
Issue After upgrading to version 7.4 2024 Q3.6. the product menu becomes inaccessible and resulting in an exception at the backend. This happened after copying the module.framework.properties.org.osgi.framework.bootdelegation from Liferay version 7.1. Environment Quarterly Release DXP...
Adaptive Media Warnings from AMRuntimeException and Errors from GhostscriptImpl in the Logs
Issue There are warnings related to Adaptive Media and Errors related to Ghostscript in the logs when trying to configure ImageMagick and generating media previews. First warning:   2025-04-24 00:02:15.885 WARN [liferay/adaptive_media_processor-685][AMMessageListener:79] null...
Adding proxy properties in the JVM causes images to no longer be visible on the site
Issue After adding the following properties to the environment variables LIFERAY_JVM_OPTS, images on the site are no longer visible. https.proxyHost= httpx.proxyPort   Environment Liferay DXP QR 2024.Q1.10   Resolution In order to get the images to appear, the following property must...
The XML Sitemap does not include Web Content URLs from the Asset Library or the Global Site
Issue The sitemap does not include any web content created in Asset Libraries or the Global site. Web contents having a Display Page template within the site are correctly included in the XML sitemap. Environment Liferay DXP 7.3, 7.4 Quarterly Releases Resolution This behavior is not...
File Upload Fails in Forms on Remote Live Site
Issue When uploading files using a form upload field on Remote Live site, files do not upload, and the following error message appears: "An unexpected error occurred while uploading your file." This only occurs in Remote Live site and not on the Staging site. Environment Liferay DXP 7.4...
External Document Management Tool Integration Fails When a Vocabulary is Required
Issue I'm unable to create a new document in Google Drive or Office 365. After editing documents in Google Drive and navigating back to Liferay, the Liferay UI breaks. I currently have at least one Vocabulary that is required for documents. Environment DXP with Google Drive or Office 365...
Tomcat download error encountered when leveraging Liferay Developer Studio / IDE
Issue When leveraging Liferay Developer Studio / IDE to build Liferay 2025.Q1.3, my build fails with indications that Tomcat is not able to download Example error: Execution failed for task ':modules:demo-local-service-wrapper-test:setUpTestableTomcat'. > Can't get...
Custom CK Editor toolbar is registered but not displayed
Issue We followed this blog post to create a custom CKEditor 4 module in workspace. We can see that CKEDITOR.plugins.registered but, we are not able to see it on the CK Editor toolbar UI in Liferay 7.4 portal. Environment Quarterly Releases Resolution The blog post was written 4 year...
Brave log-correlation issue
Issue I am using brave (https://github.com/openzipkin/brave) to create a correlation across all logs events from Liferay, portlets and backends. After upgrading from Liferay 7.2 to 2024.Q3.12, which now internally uses log4j2 v2.17.1, I am missing the information taceId and spanId in...
Slow Performance When Searching for Non-Admin Users
Issue Searching for non-admin users causes performance issues that did not exist  prior to upgrading to 2024.q1. When non-admin users attempt to search, they receive a timeout error.  Performance issues in SearchPermissionChecker due to too many GroupLocalService calls. Thread dumps show...
"Lambda expressions are allowed only at source level 1.8 or above" warning occurs in the logs
Issue The following warning occurs in the logs while configuring the WebSphere application server with Liferay. WARN [WebContainer : 4][code_jsp:162] {code="500", msg="JSPG0049E: /html/common/themes/top_head.jsp failed to compile : __JSPG0225E: An error occurred at line: 21 in the...
javax.mail.Provider: com.sun.mail.imap.IMAPProvider not a subtype
Issue I am encountering the following error when attempting to send emails using Jakarta Mail (version 2.0.1) within my Liferay environment. javax.mail.Provider:com.sun.mail.imap.IMAPProvider not a subtype Environment Liferay DXP 7.4 Resolution Liferay versions prior to the Jakarta...
Hardcoded Text in Commerce Order Importer Not Translatable
Issue Allow hiding the non-required options from CSV template message. We have this csv_template.csv file and sometimes we need to edit its content to remove non-used fields, like requestedDeliveryDate that is optional. The issue is that we cannot hide the field from the message, as it...
I cannot add a parent page in Menu Display using the Pages Hierarchy
Issue I have an issue with the Menu Display Widget. When I try to select a parent menu in the configuration tab, the preview doesn’t change and after saving the configuration the Pages hierarchy is reset. Reproduction Steps: Add a widget page "1" Add a widget page "2" child from "1" Add...
Radio Buttons in Forms cannot be navigated by keyboard
Issue I have set up a form with non-inlined radio button groups. Using tabulator and arrow keys, I cannot select the appropriate option within groups. This is an accessibility issue, since the form cannot be navigated with keyboard only. Environment 2024.Q1 2025.Q1 Resolution This is a...
Special characters like apostrophe (') is displayed as its ASCII value in the account address field
Issue Special characters like apostrophe (') are displayed as their ASCII value in the account address field. Steps to Reproduce: Start Liferay DXP 2024.Q1.12 Go to Control Panel -> Accounts Create an account and add a "Billing/Shipping" address. Enter special characters in any field...
Pagination Numbers Displayed in Hindi Numerals When Language is Switched to Hindi
Issue When switching the language from English to Hindi, the numeric values in the pagination control change to Hindi numerals. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3  Resolution This issue is due to the default behavior of Java's NumberFormat class when using JDK versions...
ClassCastException When Adding Web Content in Batch via Headless API
Issue When attempting to add web content in batch using the headless API endpoint /o/headless-delivery/v1.0/sites/{siteId}/structured-contents/batch, a ClassCastException occurs. The error resembles the following: ERROR [default-2][BatchEngineImportTaskExecutorImpl:155] Unable to update...
Are Document Previews in Liferay Compatible with '.potx' File Extensions?
Issue We are facing an issue with the preview of files having '.potx' extension. We added the extension in System Settings > Documents and Media > Service and System Settings > Documents and Media > Item Selector View. After which we are able to upload the files to documents and media,...
After upgrading to DXP 7.4 u92 I receive an unable to locate transaction executor error on server startup
Issue I have an issue with deploying our custom built Java modules. I upgraded from DXP 7.4 update 81 to u92. After the upgrade, on server startup the deployment of the custom built modules behavior is inconsistent and the following error is thrown ion the log:...

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