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Analytics scripts added to a site is displayed on a page

Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and...

Liferay Portal stops working after changing the theme to Minium or Speedwell

legacy Troubleshooting

Issue When I changed the Current Theme in the Public Pages settings to Minium, Freemarker errors are thrown and Liferay Portal immediately stops working: ERROR [default task-16][runtime:59] Error executing...

Hidden fields have their values saved with the Form entry

legacy Troubleshooting

Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...

'Portlet is temporarily unavailable' error for Sharepoint Connection

legacy Troubleshooting

Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...

Error when a file in Sharepoint repository contains special character in title

legacy Troubleshooting

Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...

Unable to perform any document & media related task post updating Upload Request Size field under system settings.

legacy Troubleshooting

Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...

CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2

legacy Troubleshooting

Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...

Navigation menu problem to drag and reorganize pages

legacy Troubleshooting

Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...

SSLHandshakeException handshake_failure after updating Liferay Workspace

legacy Troubleshooting

Issue SSLHandshakeException handshake_failure is thrown after updating the Liferay Workspace version, as shown below: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at...

"Error on rename of" tables during upgrade when using Windows 10 and MySQL

legacy Troubleshooting

Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...

Unable to add new web content folder when characters blacklist is empty

legacy Troubleshooting

Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...

Form Storage Adapter is not visible in the form storage type dropdown.

legacy Troubleshooting

Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...

Using LMDD with Browser Mobile Emulators

legacy Troubleshooting

Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator. In this example, the LMDD app was set up to display mobile device information using the Device...

Cleaning Data in Embedded Elasticsearch 7

legacy Troubleshooting

Issue When starting up Liferay DXP 7.3 with a clean database, I'm encountering a Red Health status for my embedded Elasticsearch server: 2021-04-08 18:27:44.067 ERROR [main][ElasticsearchEngineConfigurator:93] bundle...

Content can not be updated: The MySQL server is running with the --read-only option

legacy Troubleshooting

Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...

FreeHTML - shows text undefined when clicking on it's preview

legacy Troubleshooting

Issue Steps to reproduce: Create a content page and drag the Free HTML component on it from the default fragments list. Edit some text Then click in the preview on the right. It will show text undefined. Again making...

The source code format is misaligned in the AlloyEditor

legacy Troubleshooting

Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...

Adaptive Media does not show errors in logs

legacy Troubleshooting

Issue Adaptive Media cannot process some images, but the only info about these errors is found in the UI alone, as shown in the image below. No related errors can be found in the logs. Environment Liferay...

Broken Document Links in Search Results

legacy Troubleshooting

Issue Clicking on a link to a document in Search Results leads to a /null page and error: Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This behavior is reported and fixed in LPS-93120. The fix has been released...