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Denied resolving class [...] error is shown in custom FreeMarker/Velocity templates (LSV-658)

Issue Custom FreeMarker and Velocity templates generate the following error after installing a fix pack: Denied resolving class [...] by org.apache Environment Liferay DXP 7.0 FP92+ Liferay DXP 7.1...

Making changes to a Velocity Application Display Template does not update dynamically

legacy Troubleshooting

Issue When making changes to a Velocity Application Display Template, these changes are not processed and updated dynamically, and are not reflected immediately upon saving. Environment Liferay 6.2 Resolution This...

Embedded Language Selector with "Select Box" template throws "Uncaught TypeError: Cannot read property 'attr' of null" when switching language

legacy Troubleshooting

Issue When embedding the Language Selector in the theme or a layout template and setting it to have "Select Box" template in the portlet's Configuration settings, the below error will be thrown in the browser's...

"Error: Please enter a valid title." when creating or editing a web content

legacy Troubleshooting

Issue After updating to DXP 7.2 Fix Pack 7, we can't create or edit web content articles that default language is different than the site's language by enabling the "Changeable Default Language" in the...

Asset Publisher ordering breaks when switching to a non-default language

legacy Troubleshooting

Issue I created some Web Contents based on a Web Content Structure The structure has a Date field I have an Asset Publisher Widget on the page The Widget is configured to show Web Contents with the above structure...

Navigation Menu portlet won't list child of child pages

legacy Troubleshooting

Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page...

Export of site fails with NoSuchTemplateException

legacy Troubleshooting

Issue We want to export our site into a LAR file, but it fails with the below error on the UI: An unexpected error occurred with the publication process. Please check your portal and publishing...

Can not change virtual host from an existing virtual instance

legacy Troubleshooting

Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button. Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution...

Cannot deploy themes using the `themes` folder

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Your themes (.war files) on the themes folder are not...

Invalid CSRF Token warnings

legacy Troubleshooting

Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and...

How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated

legacy Troubleshooting

Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it...

RSS Publisher portlet on Widget Pages can be refreshed by guest users

legacy Troubleshooting

Issue RSS Publisher portlet on Widget Pages can be refreshed by guest users. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Add an RSS publisher portlet to Wiget Page...

Jenkins builds are failing due to "Cannot run program ./gradlew" error

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds on Jenkins are failing due to the following...

Why am I not receiving Liferay security bulletin emails?

legacy Troubleshooting

Liferay Support sends security bulletin emails to all customers with an active Enterprise Subscription. These notifications include critical information on potential security...

Errors occur after Liferay Faces upgrade

legacy Troubleshooting

Issue After the upgrade of Liferay Faces (by updating the given versions in dependencies shown in the provided screenshots), the following error occurs logs: javax.el.ELException: Function 'p:component' not found...

Pagination not working in 7.2 Fix Pack 5

legacy Troubleshooting

Issue When navigating to another page of a portlet (such as Asset Publisher) using the dropdown, user is redirected to another page with a "The requested resource could not be found" error. Environment DXP 7.2 Fix Pack 5...

Site export (or staging enabling) fails with "missing reference(s) that could not be found during the process."

legacy Troubleshooting

Issue I am exporting a site and it fails with an error like "The Dynamic Data Mapping Template (Automatic Copy): Service Menu has missing reference(s) that could not be found during the process." and a stack trace like in...

Search portlet temporarily unavailable due to ClassCastException

legacy Troubleshooting

Issue In DXP 7.0 with Elasticsearch 6, when using the search portlet, it becomes temporarily unavailable and the following stacktrace is seen in the logs. Caused by: java.lang.ClassCastException:...

Can't enable staging because the propagation of changes is enabled

legacy Troubleshooting

Issue When trying to enable Staging for a site the page is blank with the following message on the top: Warning: Staging cannot be used for this site because the propagation of changes from the site...

I cannot sync my Contacts to Analytics Cloud

legacy Troubleshooting

Issue I connected Liferay DXP and Analytics Cloud successfully In Analytics Cloud I navigate to "Configure Data Source" I selected the Sites and Users to sync The process gets stuck at "Syncing - 50.00% Completed"...

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