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Error updating DXP 7.4: Upgrade process failed or upgrade dependencies are not resolved
Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 But when system boots with the Update-Y installed, following message is showed in the logs: 2023-09-20 12:37:03.357 INFO  [main][UpgradeRecorder:147]...
Unable to see upload option under 'Talend' tab
Issue The user is not able to see the upload option for the file in the 'Talend tab' of the job scheduler. Steps to reproduce: Start DXP server Navigate to Control Panel > Job Scheduler Click on the add button to create a 'Job scheduler Trigger', select the Talend option, and create a...
Error ORA-01461 and Oracle ojdbc11.jar version
Issue During upgrade to DXP 7.4 using an Oracle database, some errors happen with this pattern: ... ORA-01461: can bind a LONG value only for insert into a LONG column_ ... Environment Liferay DXP 7.4 ojdbc11.jar as database driver . Resolution We must have into account the OJDBC driver...
How to reduce disk space used by Document previews
Issue We have noticed that half of the backup size corresponds to Document previews from the Document Library. Is there a way to clean up these files and reduce the backup size? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution You can delete the preview and...
Interval is either equal or less than 0 error during upgrade
Issue You might encounter the following error during upgrade attempt to Liferay DXP 7.4 U69+: ERROR [main][ROOT:47] bundle com.liferay.portal.scheduler:8.0.32 (654)[com.liferay.portal.scheduler.internal.SchedulerEngineHelperImpl(2334)] : The activate method has thrown an exception...
SQLException: Index column size too large. The maximum column size is 767 bytes.
Issue I used a copy of Production database (MySQL) to test upgrading from Liferay 7.4 U62 to U90. The upgrade was failed with the following error: INFO [main][UpgradeProcess:118] Upgrading...
Portal stuck on startup at 'Starting initial bundles'
Issue When trying to start Liferay, the starting process gets stuck at : 'Starting initial bundles'.  Environment Liferay DXP 7.2 with a database connected Resolution Restarting the database server and the portal should solve the issue. Checking the max number of clients on the DB side...
AnalyticsEventModelImpl error during upgrade via Liferay Upgrade Planner
Issue While upgrading using Liferay Upgrade Planner, the AnalyticsEventModelImpl.java class encounter some errors The following errors are readable:...
OOB Category Filter widget configuration failed
Issue When updating the order of vocabularies in the Category Filter widget configurations, it fails with an error: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null java.lang.NumberFormatException: Unable to parse 132602,132601,20140         at...
Admin will not be allowed if they doesn't contain the domain @liferay.com
Issue Users are unable to use any emails unless they have @liferay.com and are observing the "java.lang.IllegalStateException: Unable to get default company ID errors": SEVERE [http-nio-8080-exec-4] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet...
Redirect is not going to expected site page after configuring friendly URL
Issue After configuring a friendly URL for my instance Home Page, the redirect is not going to the expected site page. Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution In order to achieve the expected page redirect the Instance Home URL must be configured as well. Reference: Configuring...
"No JSON web service action with path and method null for null" error when deploying service builder API
Issue Service builder API appears to register but isn't accessible in some environments since it cannot be found. Logs show that the service successfully deploys but not able to find the service name in /api/jsonws page. ERROR [http-nio-8080-exec-42][JSONWebServiceServiceAction:126] No...
Strange sudden shutdown of the portal running on Apache Tomcat
Issue Sudden shutdown with the following log snippet: INFO  [http-nio-8080-exec-325][SidemenuController:88] Enter in sidemenu as connected=false and isFirstConnection=false screenname=XXXXX flag=false object=null INFO [Thread-19] org.apache.coyote.AbstractProtocol.pause Pausing...
ThemeServicePreAction Null Pointer Exception at startup
Issue We always experience the following Null Pointer Exception at Liferay startup: Caused by: java.lang.NullPointerException     at com.liferay.portal.service.impl.ThemeLocalServiceImpl.getColorScheme(ThemeLocalServiceImpl.java:129) Environment DXP 7.3 Resolution To solve this issue...
Headless API returns 20 entries on certain GET methods
Issue Headless API only displays 20 entries on certain GET methods Environment Liferay DXP 7.4 Resolution The resulting 20 records is because of the default pageSize value. If you would like to adjust the number of records that are returned, please adjust the pageSize to a higher value...
OAuth Error when trying to log in to Marketplace from Liferay DXP
Issue Trying to log in to Marketplace from Liferay DXP (Control Panel > Marketplace > Purchased or Store) Getting the following OAuth Exception: ERROR [http-nio-8080-exec-6][PortletServlet:118] Unable to process portlet...
Sometimes not getting full captcha text in the image
Issue Full captcha is not visible sometimes, which degrades the user experience as the user needs to refresh the captcha image trying to get a full image in order to pass the captcha test. Environment Liferay DXP 7.0+ Resolution The captcha box size is the root cause here. Please...
java.util.zip.ZipException: Invalid CEN header (invalid zip64 extra data field size) when starting dxp using JDK 11.0.20
Issue Start DXP against JDK 11.0.20, the following error is reported in the log: ERROR [main][ModuleFrameworkImpl:417] null org.osgi.framework.BundleException: Error occurred installing a bundle. at org.eclipse.osgi.storage.Storage.install(Storage.java:688) ~[org.eclipse.osgi.jar:?] at...
I cannot update the Payment status of an Order through PATCH request
Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed via COMMERCE-11884. The issue has been fixed in Liferay DXP 7.4 Update 86. If a...
The Look and Feel Configuration is not accessible for Remote Apps
Issue After creating and deploying a Remote App onto a Widget Page, the Look and Feel configuration for the deployed app is not accessible (as seen in the following image): Environment Liferay DXP 7.4 Resolution Upgrade to Liferay DXP 7.4 U51 or later, OR Request a hotfix that includes...

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