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aui_deprecated.css cannot be loaded when switching to RTL languages

Issue When using DXP in RTL languages (e.g.: Arabic, Hebrew), customers may notice visual errors and inability of Liferay to load CSS files, like, for example, aui_deprecated.css and others: With messages similar...

Heavy database queries involving DLFileEntry table

legacy Troubleshooting

Issue In some cases you could find that your database is spending a lot of time procesing this query: SELECT fileEntryId, groupId, companyId, userId, userName, createDate, modifiedDate, classNameId, classPK,...

Audience Targeting version 2.2.0 cannot be deployed to my Liferay DXP 7.0 environment

legacy Troubleshooting

Issue Deployment of Audience Targeting version 2.2.0 fails in my Liferay DXP 7.0 environment Environment Liferay DXP 7.0 with fix pack DE-59 or lower installed Resolution Audience Targeting version...

How to quickly modify email log levels

legacy Troubleshooting

Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related...

DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires Elastisearch 6.2 or higher due to InvalidTypeNameException error on startup

legacy Troubleshooting

Issue When DXP 7.2 SP1+/FP2+ is configured with Elasticsearch 6.0 or 6.1, the following error occurs on startup: Oct 22 13:42:10.417 build-14 [liferay-847b9fcf98-jmbds] [dxp] ERROR...

Unable to select required Display Page

legacy Troubleshooting

Issue How can I make a Public or Private Page a Display Page? I cannot select a specific Display Page for Web Content The Display Page I want to use is grayed out / ghosted Images to demonstrate from Web Content UI...

When searching, "sites that do not belong to the site" will also be displayed in the search results.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Not able to search document with Title after Applying Workflow

legacy Troubleshooting

Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed...

Cannot build a theme created with blade: Sass::SyntaxError: Invalid CSS after "...nput-margin-x: "

legacy Troubleshooting

Issue When creating a theme in the latest Developer Studio, the build fails with Sass::SyntaxError: Invalid CSS after "...nput-margin-x: ": expected expression (e.g. 1px, bold), was "!default;" Environment...

Not able to create workflow for two level Approver

legacy Troubleshooting

Issue While creating a Workflow from Kaleo Designer for two-level Approver and while saving the below error is thrown. "An error occurred in the workflow engine". Environment Liferay DXP 7.0 Resolution The observed...

initBundle FAILED when creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked

legacy Troubleshooting

Issue When creating a Liferay Workspace Project in Liferay Developer Studio with "Download Liferay bundle" option checked, the following initBundle FAILED error is reported in the console: CONFIGURE SUCCESSFUL in 15s...

LDAP users are unable to log in

legacy Troubleshooting

Issue Users who are present in LDAP are unable to perform login into Liferay and the below error was observed at the server console. ERROR [liferay/scheduler_dispatch-4][PortalLDAPImporterImpl:717] Unable...

Some content not visible in documents and media, but visible on DDL

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unable to validate Social Office license due to failed server ID matching

legacy Troubleshooting

Issue After restarting one of the nodes in a Liferay 6.2 cluster set up, the following error stating the Social Office license could not be validated appeared. 13:28:51,947 ERROR...

Double quotes in CKEditor source view are converted to " upon publishing the content

legacy Troubleshooting

Issue In a web content having an HTML field, after inserting this HTML in the source view: <video id="vid1" class="video-js vjs-default-skin" controls width="100%" height="480" data-setup='{ "techOrder":...

Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration

legacy Troubleshooting

Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue...

Unable to import LDAP telephoneNumber into Liferay phone in the Contact page

legacy Troubleshooting

Issue Unable to import LDAP telephoneNumber (in Microsoft Active Directory) into Liferay Contact Information -> Phone Numbers on the Contact page. Environment Liferay DXP 7.1 Resolution Only attributes listed in...

The total number of search results per site does not match the total number of search results.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Forms are not set to be published by default

legacy Troubleshooting

Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...

Custom portlet on DXP 7.2 triggers error 'TypeError: Liferay.Loader.addModule is not a function'

legacy Troubleshooting

Issue As a developer, I would like to use function addModule in my custom portlet on DXP 7.2 the same way I did in case of 7.1 as well. However, after deploy the following errors are shown in browser console:...

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