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How to Show Module version in Application Manager UI

Issue Application Manager does not properly show the custom module version in the Control Panel. Environment DXP 7.4 Resolution Set the following line in liferay-plugin-package.properties (replace 999 with the...

Blogs show the author instead of the last modifier

legacy Troubleshooting

Issue After modifying blog content, the portal shows the author next to the last modified date. Environment Liferay DXP 7.0 Resolution The observed behavior is a known issue which is addressed via: LPS-192045 -...

Error, you don't have necessary permissions when creating a form entry mapped to a company scoped object as Guest

legacy Troubleshooting

Issue We have a custom object definition "myobject" that it's mapped to a form. When submitting a form entry with a guest user. It shows an error telling that the user doesn't have permissions. Environment...

Unable to build theme: "Error: Expected number, variable, function, or calculation. log('Invalid unit `#{$unit}`.');"

legacy Troubleshooting

Issue When building a theme there are 'Expected number, variable, function, or calculation $_: log('Invalid unit `#{$unit}`.');' errors: Message:...

Forms upload for guests are not working after changing the mail domain in Instance Settings

legacy Troubleshooting

Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...

Users getting stuck with a non-default language in the URL

legacy Troubleshooting

Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...

New User cannot log in to Cloud Console - The invitation link is invalid or expired

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...

Liferay Form Repeatable Field Issues

legacy Troubleshooting

Issue When adding a field or multiple fields when using Liferay forms, the web page reverts to the top of the form instead of remaining on the newly added fields. In the image below, after selecting the "Duplicate"...

I cannot update the Order status through PATCH request

legacy Troubleshooting

Issue Order status does not change after sending a PATCH request. Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed via COMMERCE-11959. The issue has been fixed in...

Test cases bundled in jar using the "react-select" dependency resulting in deployment error

legacy Troubleshooting

Issue Deployment of a jar that includes "react-select" as a dependency in package.json may fail due to test cases that were bundled as part of the build process, in particular...

Control Panel looks distorted or has styling issues

legacy Troubleshooting

Issue Control Panel looks compressed and distorted or has incorrect styling, such as below. Environment DXP 7.4 Resolution Clear the browser cache, or use incognito/Private window mode to access Liferay. , content:...

Inconsistency in Commerce Inventory after canceling an Order

legacy Troubleshooting

Issue When an order is cancelled, the booked quantities are not restocked and continue to appear associated with the order. Therefore those quantities will be blocked and not usable. Environment Liferay DXP 7.2...

NullPointerException when trying to send a Commerce Notification

legacy Troubleshooting

Issue When trying to send a notification using the CommerceNotificationHelper service as below: _commerceNotificationHelper.sendNotifications(commerceOrder.getGroupId(), commerceOrder.getUserId(),...

Some of the common reasons why DXP may need to access the database instead of the cache

legacy Troubleshooting

Issue Why there are so many journalarticle calls in the database rather than in the cache? Environment Liferay DXP [all versions] Resolution A JournalArticle object in the database represents a Web Content Article,...

Unable to process SAML request

legacy Troubleshooting

Issue Some users are unable to login via SAML Steps to reproduce: Login User for the first time The user gets logged-in successfully Now, log out and try logging in again Result: Throws unable to process SAML...

Resource permission queries

legacy Troubleshooting

Issue When there is a load on the server with 400–500 users, the resource permission queries are getting called in huge amounts. Environment Liferay DXP 7.4 Resolution The observed behavior is a known Liferay DXP...

Will discontinued products added to my order?

legacy Troubleshooting

Issue The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...

NoSuchResourcePermissionException: occurring while adding the account groups under visibility inside product

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Start Liferay DXP 7.4. 2. Create a user with the sales agent role and also assign the permissions to view the products, account, and account groups. 3. Create 2-3 account...

Unable to search account group inside products

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create 2-3 accounts. 3. Create 2-3 account groups. 4. Navigate to product and create any product. 5. Go to visibility. 6. Enable account group. 7. Search for...

Search is not working in eligibility section of account groups inside discount portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to account groups, and create account groups like Vi User, Vi Prepaid_User, Non Vi User, etc. 3. Next, navigate to discount and create a discount of...

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