Site Search - Liferay Learn

Issue After creating public and private pages in DXP 7.3 and then creating a Master Page Template Design and a Display Page Template Design with the private pages, you should be able to see private pages in the...

Liferay Learn (learn.liferay.com) is not loading properly or looks distorted

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay Learn (learn.liferay.com) is not loading properly and...

Fragments with Accent or Special Characters in Title Fail to Export

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to export a fragment with a name...

Searched text is not highlighted while using Wiki under configuration in search portlet

legacy Troubleshooting

Issue While searching for a content of Wiki Portlet in search tool having only Wiki as Current configuration, searched text is not highlighted. Steps to reproduce: 1. Start Liferay DXP 7.4 U30. 2. Create a wiki...

Users see the message "Redirecting to your identity provider" before redirecting to OKTA login screen

legacy Troubleshooting

Issue The guest user observed the message "Redirecting to your identity provider" showed up before the OKTA user login screen showed up. The behavior just happened after upgrading the environment to 7.4 Update 56. We don't...

Unexpected Search Behavior when Using Search Blueprint

legacy Troubleshooting

Issue Search facet widgets ignore the "Allow Empty Searches" option when used in conjunction with a Search Blueprint. When a search page is configured with Search Blueprint, search facets are being populated with...

Selecting more than 20 categories in the product filter gives the ElasticsearchStatusException

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to the Global Site > Categorization > Categories. 3. Create more than 20 categories. 4. Now, navigate to Products > Click on FILTERS. 5. Select all...

Blog view count is not increasing while selecting the specific page template

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay 7.3 SP3. 2. Create a new blog entry. 3. Deploy the blog on the page. 4. Now, create a new Display Page Template. By navigating to Design > Page Templates > Display Page...

Error Duplicate entry '0-3-925637128-com_liferay_product_navigation_user_personal_bar_w'

legacy Troubleshooting

Issue The following error is being reported in the logs multiple times: ERROR [http-nio2-8080-exec-132][JDBCExceptionReporter:234] Duplicate entry...

After patching, all publications in flight are outdated.

legacy Troubleshooting

Issue After updating our fix pack level, all publications in flight are outdated. Steps to reproduce the issue: Add new Publication called "lmp_excel_upd" Update Web Content in that Publication "lmp_excel_upd" for...

Web content with text longer than 10923 characters does not appear in the asset publisher

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

The video preview is not generated for large videos when FFmpeg is enabled

legacy Troubleshooting

Issue The preview of a large video is not generated even when the FFmpeg video and audio converters are enabled. Environment Liferay DXP 7.4 Resolution Normally enabling FFmpeg audio and video converters is...

ADA Compliance: JAWS Screen Reader announcement does not match actual key command.

legacy Troubleshooting

Issue When I activate the three dot menu control, the JAWS announcement is not matching the actual key command. JAWS reads “Press space to activate the menu”, however, pressing space bar does not activate the...

Logout function after disabling header

legacy Troubleshooting

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution...

The Liferay Server Cannot Start Up After Installing a Hotfix

legacy Troubleshooting

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException...

The 'Select All' checkbox does not appear properly under the Define Permissions tab

legacy Troubleshooting

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions...

Error validating the main servlet path in a content reference

legacy Troubleshooting

Issue Following an upgrade from DXP 7.3 Service Pack 1 to Update 10, we cannot reference a main servlet path within a Basic Web Content article Steps to Demonstrate 1. Create a new Basic Web Content article with...

I cannot publish a Workflow with Error: Unable to parse definition

legacy Troubleshooting

Issue When I try to publish a workflow I get the following error: Error: Unable to parse definition And the workflow is not published. Environment Liferay DXP 7.4 Resolution WARNING! The error may happen due to...

Text formatting is not removed in CKeditor

legacy Troubleshooting

Issue In CKeditor when editing a text and selecting a pre-formatted style other than Heading (e.g. Cited Work), then I am trying to set it back to Normal, the pre-formatted style remains and its tag could be seen...

Error "The SSL private key cannot be parsed" when deploying to Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to deploy to Liferay Liferay PaaS, the...

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