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Issue You might encounter an issue where after the SSO setup, you start having problems with OAuth 2.0 and the call to /o/oauth2/token is failing with a "401 Unauthorized error". Also if you use Apache you might...

How to use Google Analytics 4 in Liferay

legacy Troubleshooting

Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used...

RenderURL doesn't work in Nested Applications Portlet

legacy Troubleshooting

Issue If you deploy a portlet within the "Nested Applications" portlet that has a <liferay-portlet:renderURL > tag in the JSP, the url that is rendered is not "recognized" by the portlet and a redirect does not occur....

I cannot set the Authorship when importing a Content

legacy Troubleshooting

Issue When I go to Content & Data > Documents and Media and try to import a .LAR file, the Authorship of the Content options are not displayed. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a...

When configuring SEO properties, the page's master template reverts to Blank

legacy Troubleshooting

Issue When we have a page with an associated master template and we modify some field in its SEO settings, the page's template reverts to the default (blank) template. Environment Liferay DXP 7.3 with Fix Pack 1...

How to handle a structure field modification in templates

legacy Troubleshooting

Issue The user changed a web content structure and moved a nested field to the top level of this structure. It produces an error when some articles are rendered. Let's provide an example: We create an structure with...

Categorization option is not visible after upgrade to Liferay 7.3

legacy Troubleshooting

Issue Navigate to Site Builder -> Pages -> Page Configuration. Categorization option is blank under General tab. Environment Liferay DXP 7.3 Resolution The issue is due to below portal property in...

Web content creation with image upload keeps failing after validation failed once

legacy Troubleshooting

Issue Unable to save web contents. Steps to reproduce: 1) Log in as an administrator 2) Navigate to Categorization -> Categories 3) Create a new vocabulary 4) Click on Associated Asset Types and make the vocabulary...

macro buildChildrenNavItems not found after an upgrade to 7.3

legacy Troubleshooting

Issue After an upgrade if a Site Navigation Menu Widget is added to a page with its default configuration you could see the following error: The following has evaluated to null or missing: ==> buildChildrenNavItems...

Calendar event collections are missing from collection display fragment

legacy Troubleshooting

Issue Calendar event collections are not available to use in collection displays. While creating the Collection, and selecting Calendar event as item type, there is no further option as "Subtype" as with...

Unable to create Minium Demo site

legacy Troubleshooting

Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...

Price Range Facet is not working on different currency

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a Minium Site. 2. Go to Catalog Page, and change the currency to "Indian Rupee" of the existing catalog. 3. Navigate to Channel and change the currency to "Indian Rupee" of the...

Can my installation be recovered from a corrupted Lucene index without performing a full reindexing?

legacy Troubleshooting

Issue There is one or more error messages containing information similar to the following lines in one of the cluster nodes log: Initializing Lucene writer failed for 155 java.io.IOException: read past...

Unable to add address in my account

legacy Troubleshooting

Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...

Portuguese sentences on Search Results aren't showed correctly

legacy Troubleshooting

Issue When I perform a search on the portal that does not return any results, the message "No results were found that match your keywords" is not displayed. For example, if I search for NameOfYourPage, I only get a...

Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled

legacy Troubleshooting

Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...

Issue with Selected Categories in Asset Category Selector

legacy Troubleshooting

Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...

The selected theme is not retained when importing a site template from another site template

legacy Troubleshooting

Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...

The timestamp parameter in the document URL has not been changed

legacy Troubleshooting

Issue When Web Content is published, the document URL timestamp parameter in download links is not changed Steps to reproduce: 1. Upload a normal text document to the document library, check the download link for...

Piwik script won't execute

legacy Troubleshooting

Issue Steps to reproduce: 1. Start the server. Log in as Admin. 2. Navigate to Site > Configurations > Site Settings > Advanced Tab. 3. In the Analytics section navigate to the Piwik script box and add the valid...