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Unable to see the add button to create a new language override key

Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...

Problem with Web content structure field reference

legacy Troubleshooting

Issue Reproduction steps: 1. Create a structure "test-structure" -> add single selection field. 2. Edit the field options and corresponding field references -> Option1 (field reference: "true") and option2...

Workflow is not triggered for hidden content pages

legacy Troubleshooting

Issue Trigger workflow for hidden content pages is not working Steps to Reproduce: 1) Navigate to Site Menu > Site Builder > Pages 2) Add a blank 3) Navigate to page configuration, set 'Hidden from Navigation Menu...

Product details widget

legacy Troubleshooting

Issue The product details widget is not showing the related tabs (e.g. Full Description, Replacements, Attachments, Specifications, etc.) Environment Liferay DXP 7.4 Commerce 4.0 Resolution The observed behavior...

Fragments are no longer accessible due to deleted users

legacy Troubleshooting

Issue The user creates a User with the Administrator role, then impersonates the User and adds a fragment collection to the Global Site. They then deactivate and delete the user. They attempt to create a fragment...

Unable to create directory error

legacy Troubleshooting

Issue The following error appears in the console: ERROR [Start Level: Equinox Container: 10106855-d66b-001d-184e-d6958ecd00e8][comliferayportalstorefilesystem:97]...

"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal

legacy Troubleshooting

Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in...

Why there is no "Link to page" element when mapping it on a fragment?

legacy Troubleshooting

Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is...

Workflow cannot be used with Publications enabled, and vice versa

legacy Troubleshooting

Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...

Link doesn't work in Knowledge base when a non-standard protocol is chosen.

legacy Troubleshooting

Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3...

How to turn on Debug logging for Patching tool?

legacy Troubleshooting

Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for...

Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets

legacy Troubleshooting

Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences...

Sorting search results by a localizable structure field is wrong when viewing the page in different languages

legacy Troubleshooting

Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is...

Can Users share blogs with emails that are not associated with an internal user?

legacy Troubleshooting

Issue Are internal users able to send these Share Emails to external users? Steps to reproduce: 1) Start a clean bundle of DXP 7.3 2) Set up an SMTP server and connect it with Liferay and verify that email...

' Done button' in the select dialog popup window is not keyboard accessible by pressing Enter key

legacy Troubleshooting

Issue When the 'Done' button is highlighted by the screen reader and 'Enter' is pressed on the keyboard the button is not activated, and nothing happens Steps to reproduce: 1) Content Data > Documents and Media 2)...

Spellcheck Suggestions retain all original words

legacy Troubleshooting

Issue Reindex all spell check indexes (Control Panel > Search > Reindex all spell check indexes) Create a Basic Web Content with title: Leave out the cash Publish Open the default search...

The screen name cannot be an email address or a reserved word

legacy Troubleshooting

Issue When trying to log in with an Active Directory user, sign-in failed with the below error ERROR [http-nio-8080-exec-9][BaseSamlStrutsAction:59] Screen name test@liferay.com for user 34945 must validate...

Unable to set display page templates for Global Structures in a sub site

legacy Troubleshooting

Issue Since Default Values are not site-scoped, but always share the scope of their Structure, and because Global Structures can't have Display Pages set because there are no pages on the Global site, Global...

The Structure field is rendered incorrectly on template page

legacy Troubleshooting

Issue When the content of a fragment 'select from list' is mapped as a field in a display page template or content page, the rendering contains unexpected characters. Steps to reproduce: 1) Set up a clean instance...

The friendly URL for Web Content is generated without any clean special characters, dots, or slashes

legacy Troubleshooting

Issue When a user creates web content with dots '.', the friendly URL shows the dot. Unlike other special characters such as Spaces, the dot is not replaced. Steps to reproduce: 1. Start the DXP 7.3 2. Navigate to...

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