Site Search - Liferay Learn

Issue When we look for our page in Google search, some of the listed results has a locale we don't even use. What can we do to resolve that and have the URL with the correct locale in the search results?...

Why is the public IP of a service changing?

legacy Troubleshooting

Issue Checking the web address for a service, for example webserver-acme-test--ports.lfr.cloud, administrators may notice an unexpected change in the public IP address. Environment Liferay Cloud Resolution In...

Some form pages fail to show the content with error Unable to deserialize object

legacy Troubleshooting

Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...

Accurate search results for public page content after configuring 'Remote Staging'

legacy Troubleshooting

Issue No results found after publishing changes to live Steps to reproduce: Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...

Huawei devices and Liferay Push notifications

legacy Troubleshooting

Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...

Double quotes in CKEditor source view are converted to " upon publishing the content

legacy Troubleshooting

Issue In a web content having an HTML field, after inserting this HTML in the source view: <video id="vid1" class="video-js vjs-default-skin" controls width="100%" height="480" data-setup='{ "techOrder":...

Liferay Push - Receiving "Expected BEGIN_OBJECT but was STRING at line 1 column 1 path $" when sending notifications

legacy Troubleshooting

Issue When sending json Liferay Push notifications in Liferay DXP from Control Panel -> Configuration -> Push notifications -> Test , portal administrators may see a failure of such operation with the following...

Liferay.Portlet.ready is no longer functional after 6.2 > 7.0+ DXP migration

legacy Troubleshooting

Issue After 6.2 > 7.0+ DXP migration, customer may notice that custom AJAX scripts called through Liferay.Portlet.ready are no longer functional Environment Liferay DXP 7.0+ Resolution Verify if the issue...

Unable to import LDAP telephoneNumber into Liferay phone in the Contact page

legacy Troubleshooting

Issue Unable to import LDAP telephoneNumber (in Microsoft Active Directory) into Liferay Contact Information -> Phone Numbers on the Contact page. Environment Liferay DXP 7.1 Resolution Only attributes listed in...

The total number of search results per site does not match the total number of search results.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Forms are not set to be published by default

legacy Troubleshooting

Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...

Custom portlet on DXP 7.2 triggers error 'TypeError: Liferay.Loader.addModule is not a function'

legacy Troubleshooting

Issue As a developer, I would like to use function addModule in my custom portlet on DXP 7.2 the same way I did in case of 7.1 as well. However, after deploy the following errors are shown in browser console:...

DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) requires install of Solr 7 connector version 2.0.1 or higher

legacy Troubleshooting

Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector...

CmapSubtable warnings (PDFBox)

legacy Troubleshooting

Issue In Liferay logs, the following warnings occur: 2019-08-30 07:49:23.393 WARN [default-4][CmapSubtable:185] Format 14 cmap table is not supported and will be ignored Environment Liferay DXP 7.1 Resolution The...

API and UI validator do not match for e-mail address in update-user

legacy Troubleshooting

Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...

Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Search Tuning modules must be deactivated when DXP 7.2 Service Pack 1 (SP1)/Fix Pack 2 (FP2) is configured with Solr 7

legacy Troubleshooting

Issue When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 1 (SP1) or Fix Pack 2 (FP2) or higher, if you navigate to the Search Tuning category on the Control Panel "Portlet is temporarily...

Upgrading from Portal 6.2 to DXP 7.1 may fail for the Knowledge Base plugin

legacy Troubleshooting

Issue When trying to upgrade the Knowledge Base plugin as part of upgrading from Liferay Portal 6.2 to Liferay DXP 7.1, an error like this may appear with: upgrade:execute...

The image should be downloaded with "Image Name" instead of the keyword "article" while saving by right clicking it on browser

legacy Troubleshooting

Issue The image should be saved with Image original name rather saving with "article" keyword by default. Steps to reproduce: Navigate to Content and create structure and template for the web content as below...

"Access denied" error when activating remote staging

legacy Troubleshooting

Issue The steps described in the article "enabling remote live staging" have been followed but, when trying to activate remote staging, the following error is shown in the log:...

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