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Known Issue: Classic Theme Favicon Always Displayed When Using Microsoft IE11

legacy Troubleshooting

This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-88702. In IE11, after navigating to a website page, the favicon will always be shown as the classic...

Expired Articles Are Still Showing up in the Live Site After Publishing

legacy Troubleshooting

Issue If you schedule an article to be expired on a certain date and time, after publishing the article to the live site you may find the article is not expired. There are a few possible reasons for this behavior described...

Known Issue: Drag and Drop Pages Under Link to URL Type Pages is Working, But the Configuration is Not Saved

legacy Troubleshooting

Issue When you drag and drop pages under Link to URL type pages, it appears as if the structure changes, but after refreshing the browser, the page order is not saved. Resolution This is a known issue, and the reason that...

Back Navigation Breaks Dialogs in iOS Safari

legacy Troubleshooting

Summary There is a known issue with iOS Safari while using history.pushState(), which is an API that Liferay uses. Issues outside of Liferay can be found at: Stack Overflow: Alert, Confirm, and Prompt Not...

Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages

legacy Troubleshooting

This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...

DXP 7.0 Fix Pack 70: Compatibility changes and deployment notes for Connector to Elasticsearch 6 and Solr 5 Search Engine

legacy Troubleshooting

Liferay DXP 7.0 Fix Pack 70 and SP10 includes the fixes for LPS-79348, LPS-78857 and LPS-80931. Part of the changes (namely in LPS-78857) new APIs were added to the com.liferay.portal.search.api module which all...

Arbitrary Code Execution With jQuery Versions Earlier Than 3.0

legacy Troubleshooting

This article documents a security issue in jQuery versions prior to 3.0, which is also described on Github. The issue can be reproduced with the following steps. Install a theme that uses jQuery prior to 3.0. Head to any...

Unable to Connect to External Datasources After Applying DXP 7.1 FP3+

legacy Troubleshooting

This is no longer an issue with 7.1 FP10+. Recently, LPS-85683 was implemented in Liferay DXP 7.1's core infrastructure and can be deployed by applying DXP 7.1 Fix Pack 3. LPS-85683 detailed a project where...

Known Issues: Liferay Commerce

legacy Troubleshooting

This article documents a list of known issues that exist in Liferay Commerce. Commerce 2.2.0 Commerce 2.1.3 Commerce 2.1.2 Commerce 2.1.1 Commerce 2.1.0 Commerce 2.0.7 Commerce 2.0.0...

Troubleshooting Adaptive Media Issues

legacy Troubleshooting

This article is designed to help with troubleshooting Adaptive Media issues. Adaptive Media detects the device capabilities of the visitor and automatically delivers an appropriate scaled and optimized version of your...

"Illegal Access" Warning while using JDK 11

legacy Troubleshooting

Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...

LCS boot delegation property on WebSphere breaks the embedded Elasticsearch 6.5 in DXP 7.1 FP5

legacy Troubleshooting

This article documents a known issue with the embedded Elasticsearch 6.5 Connector. Elasticsearch 6.5 is now the default embedded ES connector in DXP 7.1 after applying DXP 7.1 Fix Pack 5. It was discovered that after...

Installing the Audience Targeting Application

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently,...

Handling SASS Related Errors

legacy Troubleshooting

In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a...

Unable to Publish Content if there are Missing Page or File Links

legacy Troubleshooting

Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not...

Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher

legacy Troubleshooting

In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal...

Glassfish Admin Console Is Not Accessible

legacy Troubleshooting

With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3...

Why was my custom domain rejected by Liferay PaaS?

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay...

Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation...

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