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There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application...

Expando Permission Exception

legacy Troubleshooting

A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update...

Common Errors When Applying CSS in DXP 7.0

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web...

Connection/Authentication Errors When Sharing Widgets on External Sites

legacy Troubleshooting

When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a...

'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat

legacy Troubleshooting

This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set,...

ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...

Audience Targeting EE Plugin Known Issues

legacy Troubleshooting

This article outlines known issues that exist in the Audience Targeting EE plugin for Liferay 6.2 and includes links to their respective tickets for more up-to-date progress on the...

Errors Exporting Password to LDAP

legacy Troubleshooting

The fix on LPS-55208 modifies LDAPUserExporterImpl (PortalLDAPExporterImpl in Portal 6.2 EE) in a way that the user is only exported to LDAP when the user's modifiedDate field changed....

Thumbnails Are Not Displayed Correctly in Liferay Portal 6.2 EE SP9

legacy Troubleshooting

This article outlines a specific known issue that exists within Liferay Portal 6.2 EE SP9 and provides a link to follow its resolution. At the time of release, there is one notable known issue with Liferay Portal 6.2...

User is Able to Access Web Content Functions Without Proper Permissions

legacy Troubleshooting

This article documents a known issue in LPE-15180 where users are able to access web content functions without proper permissions. This vulnerability was fixed by the Portal-143-6210 Fix Pack. However, this fix was...

Users Are Unable to Add Content Using CKEditor on Weblogic 12.1.1

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

AJP Sends Body With Status 304 If Using Tomcat 7.0.42

legacy Troubleshooting

This article documents a reported status code of 304 when using Apache 2 and Tomcat 7.0.42 connected via mod_proxy_ajp. In addition, the article provides a solution to fix the bug. Resolution The...

Web Content Displayed in the Asset Publisher Portlet Is Not Updating When Edited in Portal 6.2

legacy Troubleshooting

This article addresses a known issue with Liferay Portal 6.2 EE. The issue is that web content displayed in the Asset Publisher portlet is not being updated after editing. As a reference, please see LPS-42282....

Setting 'dl.file.extensions' Property Prevents All Documents and Media File Uploads

legacy Troubleshooting

This article describes the issue with setting dl.file.extensions portal property preventing all Documents and Media file uploads, including using the multiple filder uploader. Steps to...

Deploying Portlets, Themes and Other .war Files Correctly on Jboss 5.1

legacy Troubleshooting

If you try to deploy a portlet or theme or any .war file on a standalone JBoss 5.1, it will fail and try to create the directory in [Jboss_home]\jboss-5.1.0.GA\standalone\deployments...

Announcement Portlet

legacy Troubleshooting

The Announcements portlet enables the portal user to receive important messages or updates that need to be received portal-wide. For example, if a user needs to make an announcement to thousands of users who are accessing...

Cursor Position Glitch Specific to Using CKEditor on Microsoft Edge

legacy Troubleshooting

This article documents a known issue for customers using CKEditor in Liferay Digital Experience Platform 7.0. When editing content that uses CKEditor—such as a Message Board thread—on a Microsoft Edge browser, you...

PNG Compatibility on Internet Explorer 11

legacy Troubleshooting

This article documents a known issue with PNG files that are uploaded to Document Library not displaying in IE11 with a DOM7009: Unable to decode image at URL in the console. As a security measure, and to prevent...

Web Pages Do Not Load on Internet Explorer 9

legacy Troubleshooting

This article documents a known issue with Internet Explorer 9 (IE9) when accessing the Liferay Digital Experience Platform 7.0. Upon accessing the browser page /web/guest/home, the page is blank (as shown in the image...

User Cannot Log In to Sync Client When SAML SSO and OAuth Are Enabled

legacy Troubleshooting

This article documents a known issue where users cannot log in to the Sync Client if both SAML and OAuth are enabled. As a result, authentication fails with a blank screen on Sync client. Repeated warning messages will print...

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